Experience

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  Office depot

  May 2005 - Sept 2007

  Product manager
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  Banfield pet hospital

  Sept 2007 - Oct 2015

  Practice manager

  Held concurrent responsibility for collaborating cross-functionally with Chief of Staff and management team to foster a team-work based and highly productive environment. Worked one-on-one with associates to enhance functional skills and empower continual progress and achievement through Performance Development Process. Monitored operational and financial metrics to drive the hospital towards financial success. • Continually enhanced the overall quality of the customer experience by identifying potential barriers and formulating solutions.• Assisted in opening 3 new stand-alone practices.• Mentored and trained 15+ Shift Leads and Practice Managers throughout market and neighboring market. • Successfully managed three practices for an extended period.• Continually enhanced the overall quality of the customer experience by identifying potential barriers and formulating solutions. Show less

• 

  Ivet360

  Oct 2015 - Mar 2022

  Perform a wide range of HR and training related activities, as well as establish and implement protocols and processes across assigned department. Conduct training services for over 30 private practice veterinary clients across the United States, including California, remotely. Monitor each client’s performance utilizing an array of indicators, such as employee engagement, training, and company culture, and then develop a personalized action plan. Frequently conduct onsite visits to forge and sustain strong relationships and deliver value-added suggestions and feedback. • Ensure all clients are compliant with current federal, state, and locality employment laws.• Supported clients during the novel Coronavirus Pandemic. Maintained and communicated up to date employment law information as new information rolled out. Created new policies based off of up-to-date data and created plans for implementation of new policies. • Created content for iVET360’s COVID-19 resource site and created COVID-19 safety training course for LearningVet.com to ensure clients had access to state specific OSHA required training.• Coordinated with clients to significantly improve their employee retention and turnover metrics and increase their average transaction charges through training. • Successfully and continually developing content and processes for newly developed Learning Management System (LMS), LearningVet.com and companywide best practices.• Coordinated with clients to significantly improve their employee retention and turnover metrics and increase their average transaction charges through training. • Successfully developed content and processes for newly developed department within start-up company. Show less

  • Director of HR & Training

    Feb 2022 - Mar 2022

  • Senior HR & Training Manager

    Oct 2015 - Feb 2022
• 

  Cara veterinary

  Mar 2022 - now

  Human resources director

  As the Human Resources Director, I plan, lead, direct, develop, and coordinate the policies, activities, and staff of the Human Resource (HR) department, ensuring legal compliance and implementation of the organization’s mission and talent strategy.Strategic Human Resources Director with a proven track record in planning, implementing, and overseeing HR functions, including benefits administration and payroll oversight. Instrumental in guiding the company's growth from a small to a medium-sized business. Collaborates with senior leadership to align HR strategies with organizational goals, emphasizing growth and development. Expert in recruitment, training, and compliance, ensuring legal adherence and fostering a positive workplace. Accomplished in navigating labor relations and collective bargaining agreements, contributing significantly to the success of a steadily growing business. Show less