Experience

• 

  Vintage press limited (media & publication)

  Jan 2007 - Jan 2010

  Administrative officer

  • Maintained cash register, sales ledger, operational imprest and payment analysis record.• Reconciled cash register towards the end of the day by balancing all cash credit cards and checks.• Provided exceptional face-to-face customer service promptly whilst working in a fast-paced, busy Branch environment and adhering to our policies and procedures • Ensured sound financial stewardship and probity, following the firm's Financial Instructions whilst maintaining the highest standards of customer care, professionalism and objectivity.• Interacted with waves of customers regularly, answering customers' questions and providing information on procedures or policies; monitored checkout stations to ensure they were adequate and staffed appropriately.• Analyzed petty cash payments according to departments and purpose and issued receipts for cash payments, purchases, gifts and direct bank transfers. Also performed cash lodgment to banks and prepared monthly summary reports of all total receipts. Show less

• 

  Vintage press limited (the nation newspaper)

  Jan 2011 - Jan 2015

  Hr specialist | payroll officer

  • Ensured compliance with legislative requirements and adherence to human resources policies and processes.• Identified new, cost-effective resources for recruitment and tracked and reviewed the effectiveness of advertisement sources.• Oversaw worker's compensation to include reporting claims and following up with doctors/claims adjusters' work status of employees.• Performed screening, interviewing, applicant assessment and presenting of candidates to hiring managers to finalise the recruitment process and assisted in hiring decisions.• Monitored regular updates of the company's asset register and ensured that all assets were numbered, secured, and used for the official purpose for which it was acquired.• Provided consultation in employee or labour relations issues, including conducting effective, thorough and objective investigations of complex employee relations issues or complaints.• Identified and communicated with prospective employees, scheduled interviews, conducted reference checks, administered paperwork and processed new hires, benefits, leave, termination, and payroll paperwork, ensuring 100% compliance with various laws and regulatory mandates and served as primary contact person, answering management/staff questions on same. Show less

• 

  Vintage press limited (media & publication)

  Jan 2015 - Jan 2018

  Human resources generalist

  • Advocated for staff members and counselled supervisors to identify and resolve conflicts.• Conducted workplace compliance training to reduce liability risks and operate effectively.• Delivered consultative services and recruited qualified and diversified candidates for employment.• Performed timely project management within budget constraints for issues regarding executive leadership.• Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.• Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.• Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures and reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring, and talent management. Show less

• 

  Pilgrims africa

  Jul 2018 - Aug 2022

  Human resources administrator

  • Screened and recruited qualified potential candidates through the company recruitment process and maintained accurate documentation.• Performed accurate and timely processing of client payrolls, from receipt of payroll changes (via various methods) to timely dispatch and approval of client payroll• Ensured contracts and addendums were kept up to date with the local legislation and that all the required documents were requested.• Performed pre-employment checks tasks, including verification of criminal background history, required documents, and data provided for employment purposes.• Provided guidance to franchisees, management, and employees on the interpretation and application of company policies, practices, and processes, adhering to employee handbooks.• Facilitated the development and administration of programs, procedures, and guidelines to assist management in aligning the workforce with the strategic goals and supported the management team, compliance, and audit department in implementing rules for continued compliance with company policies, procedures and regulations.• Coordinated the hiring process, including but not limited to conducting pre-employment background and reference checks, negotiating salary offers, and issuing job confirmation letters and other internal communications. Show less