Experience

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  Amc theatres

  Dec 2014 - Jun 2016

  Marketing specialist, crew member, and guest services

  •Sold and collected admission tickets, examined tickets and ID to verify authenticity •Provided assistance to guest with special needs, directed guest to concession stands, restrooms, and auditoriums•Operated concession stand and served guest in line with their dietary needs •Maintained a safe environment by keeping the theater clean and free of debris, and assisting guest to their seats•Maintained order and safety by directing guest out of theater during times of evacuation •Provided high standard of customer service during high volume, fast-paced operations•Evaluated and resolved guest concerns and complaints in person and via phone•Manually retrieved stock from stockroom to floor with pallet jack•Participated in visual execution, and marketing; ordered and displayed posters/promotional merchandise; assembled, disassembled, moved and stored merchandise fixtures and parts•Selected, ordered and displayed movie posters to create excitement and entice guests into returning to the establishment•Displayed ads, wrote film synopsis and developed theater layout to attract traffic• Pitched sales of rewards cards, and upsold concession items• Assisted in AMC TV, a weekly broadcast to give employees work updates, events, and a run-through of weekly tasks• Awarded Employee of the Month and Weekend MVP Show less

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  Zac posen house of z llc

  Jun 2017 - Sept 2017

  Product and development intern

  •Assisted with the development of textiles for garments• Help create cutting tickets for the designs• Monitored quality control of textiles before shipment; Maintained inventory of textiles• Conveyed materials to and from different ateliers

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  Steve madden

  Jun 2017 - Jan 2019

  Sales associate

  •Greeted customers to determine needs, assess personal style to find best fits for them• Merchandised displays to make products appealing• Suggested add-ons such as shoe inserts where appropriate• Trained five new hires•Assumed leadership position during shifts of short management team• Reinforced positive experience, to encourage repeat business•Enhanced the customer experience by providing assistance and in-depth product knowledge•Educated customers on latest fashion trends, and current promotions•Received stock shipment, unboxed and organized products within the stockroom Show less

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  Daily front row, inc.

  Aug 2017 - Aug 2017

  Distributor

  •Promoted the Daily Front Row magazine during events•Distributed free publication to potential users at NYFW to increase audience brand awareness

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  Screenshop

  Sept 2017 - Sept 2018

  Brand ambassador

  •Promoted and advertised startup app through the use of social media and word of mouth• Increased user base and social media followings

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  Fossil group, inc.

  Nov 2018 - Mar 2020

  Sales associate

  •Greet customers to determine needs, assess personal style to find the best-fit items• Merchandise displays to make products more appealing for purchase•Assisted during in-store events; helped the setup/breakdown of vendors, greet and offer refreshments to guests, direct and engage with guest throughout events and drove foot track to events by word of mouth and social media•Connected with customers to determine needs, assess personal style to find the best-fit items•Personalized customers purchases to meet specification •Upsold through the recommendation of products that meets customers specific needs or wants•Thanked guests for shopping to reinforce the positive experience, and to encourage repeat business •Resolved guest concerns regarding products including problem for returns and exchanges Show less

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  Zac posen house of z llc

  Aug 2019 - Nov 2019

  Marketing and public relations intern

  •Monitored and reported on regional and international press in magazines and online•Pulled and trafficked samples for high profile clients and magazines•Assisted the Director of Public Relations and the VP of Communications•Maintained the organization throughout the sample closets•Maintained showroom appearance and offering support during VIP appointments•Assisted executive assistants with various projects•Archived previous collections•Maintained the organization throughout the PR office•Assisted sales team in the showroom during market week•Covered receptionist position when needed; organized files in numerical sequence, transferred calls, taken messages, tracked/logged packages, received and distributed incoming mail/packages Show less

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  Yai x fit fundraising event

  Aug 2019 - Dec 2019

  Student event planner

  •Worked with industry clients and project managers to produce and plan for 2019 annual fundraising event for a non-profit organization with a budget of $2000•Assisted in booking event space for an estimate of 100 attendees•Assisted in choosing the best catering selection in accordance with clients’ needs •Outreached for in-kind good donations•Secured $9055.50 in donations through tickets, and raffles/auctions•Assisted in creating and maintaining social media marketing plans

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  Michael kors

  Feb 2020 - Mar 2020

  Sales associate

  •Drove omni-channel sales by utilizing all available tools and technology• Captured client information and actively developed a client base, constantly adding information to further promote relationship• Upsold through the recommendation of products that meets customers specific needs or wants

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  Montefiore nyack hospital

  Jun 2020 - Apr 2023

  Patient access coordinator

  •Greet and direct patients, family and visitors to ensure smooth operation of the emergency department•Promptly resolve minor issues and inform manager, or other department manager of any significant patient and visitor complaints•Perform all clerical functions related to admitting a patient in the Emergency Room•Accurately complete the registration process for emergency room patients, collect demographics, verify insurance information/claims, and collect co-pays•Properly identify the patient to ensure medical record numbers are not duplicated•Train new employees on medical billing programs and data entry application•Interact with doctors, nurses, and other departments about patient information•Awarded teamwork recognition reward Show less

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  Capri cosmetology learning centers

  Nov 2021 - Mar 2022

  Student esthetician

  •Performed facials, eye treatments, full body waxing, makeup, and various body treatments on clients•Examined and analyzed client’s skin to evaluate skin condition and developed treatment plans and routines based on client skin needs and concerns•Performed microdermabrasion, extractions, jelly masks, chemical peels and high frequency•Performed anti-aging treatments and recommended skincare routines to clients•Detailed consultation, treatment recommendations, and retail home care suggestions/sales Show less

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  Butsko beauty industry

  Apr 2022 - Nov 2022

  Lash extension specialist

  •Greeted all guests in friendly manner to create a positive first impression, directed them to appropriate station•Actively listened to the customer's vision and questions•Analyzed eyelash condition and made appropriate style recommendations•Informed all clients of proper procedure, what to expect, and aftercare•Performed individual lash extensions, lash lift & and brow shaping/tinting/lamination services•Followed safety and sanitation protocols in compliance with state board regulations•Handled any client issues/complaints with my work•Developed client relationships and built customer loyalty•Maintained professional appearance such of hair, makeup, clothing•Scheduled, rescheduled, canceled appointments according to client availability•Collected, recorded and filed payments by cash and credit card; scheduled follow-up appointments Show less

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  Norse atlantic airways

  Apr 2023 - Mar 2024

  International flight attendant

  •Ensure cabin is adequately stock with food, beverages, and amenities before departure•Greet passengers during boarding, and ensure the comfort, safety, and security of all passengers onboard the flight while following strict rules and procedures•Resolve passenger concerns and issues regarding the flight•Provide assistance to guest with special needs•Take inventory of amenities, and beverages•Provide comfort items, prepare and serve meals, refreshments and take orders for deli service •Provide excellent customer service while creating a positive and welcoming environment for all passengers•Operate doors of a Boeing 787 aircraft Show less