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Vivian de Jong

Vivian de jong

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location of Vivian de JongThe Randstad, Netherlands
Phone number of Vivian de Jong+91 xxxx xxxxx
Followers of Vivian de Jong1000 followers

  • Timeline

    Apr 2009 - Jan 2011

    Diverse horeca bijbanen

    Horeca/restaurants
    Nov 2011 - Sept 2012

    Operational manager establishment ‘de Passie’ Rotterdam

    Erudio Studieondersteuning
    Oct 2013 - Dec 2014

    Operational manager establishment Amsterdam

    Erasmus Education
    May 2015 - Apr 2017

    Commercial management trainee & account manager building industry

    Hilti Nederland BV
    Apr 2017 - Oct 2017

    Accountmanager

    Data Science Lab.
    Current Company
    Nov 2017 - now

    Operations Process Development Manager Europe

    KONE

  • About me

    Operations Process Development Manager

  • Education

    • Atheneum

      2003 - 2009
      Vwo-diploma economie & maatschappij

      Activities and Societies: Leerlingenraad, Medezeggenschapsraad

    • Universiteit van amsterdam

      2013 - 2015
      Master's degree corporate communicatie (corporate communication) / zakelijke communicatie

      Titel masterthesis: Broodje kroket of een salade? Organisatieverandering en het werkgeversimago.The Corporate Communication track within the Master's Programme in Communication Science gives a broad understanding of the communication of commercial and non-profit organizations with their environment and society.An important question within Corporate Communication is:How are communication strategies being developed, approved, implemented and evaluated? A vital aspect to… Show more Titel masterthesis: Broodje kroket of een salade? Organisatieverandering en het werkgeversimago.The Corporate Communication track within the Master's Programme in Communication Science gives a broad understanding of the communication of commercial and non-profit organizations with their environment and society.An important question within Corporate Communication is:How are communication strategies being developed, approved, implemented and evaluated? A vital aspect to note is the public responsibility of organizations, especially in relation to public opinion and the public debate in the media. Show less

    • Yeditepe üniversitesi

      2013 - 2013
      Bachelor's degree public relations and communication

    • Erasmus universiteit rotterdam

      2010 - 2013
      Bachelor's degree geschiedenis

      Bij de bachelor Geschiedenis aan de Erasmus Universiteit Rotterdam leer je alles over het verleden, maar kijk je vooral met een sociale, culturele, politieke en economische bril naar geschiedenis en geschiedschrijving. Je zoekt in het verleden naar antwoorden op maatschappelijke vragen die de politiek, media of burger nu bezig houden. Je bestudeert de geschiedenis thematisch en niet zoals bij veel andere opleidingen aan de hand van historische periodes. Zo leer je bijvoorbeeld belangrijke… Show more Bij de bachelor Geschiedenis aan de Erasmus Universiteit Rotterdam leer je alles over het verleden, maar kijk je vooral met een sociale, culturele, politieke en economische bril naar geschiedenis en geschiedschrijving. Je zoekt in het verleden naar antwoorden op maatschappelijke vragen die de politiek, media of burger nu bezig houden. Je bestudeert de geschiedenis thematisch en niet zoals bij veel andere opleidingen aan de hand van historische periodes. Zo leer je bijvoorbeeld belangrijke gebeurtenissen als de uitvinding van de drukpers en de opkomst van het internet met elkaar te verbinden. Show less

  • Experience

    • Horeca/restaurants

      Apr 2009 - Jan 2011
      Diverse horeca bijbanen

      Werkzaam bij o.a.:- McDonalds Zuidplein, Rotterdam (2009-2011)- Werelds aan de Kade, Oud-Beijerland (2011 - 2013)- The Harbour Club, Rotterdam (2013 - 2014)- Restaurant de Goedheyd, Utrecht (2014- 2015)

    • Erudio studieondersteuning

      Nov 2011 - Sept 2012
      Operational manager establishment ‘de passie’ rotterdam

      Responsibilities:Start new establishment of Erudio in Rotterdam: Account management, new business development and marketing strategy (create and spread materials)Point of contact for customers (parents and students), teachers and employees

    • Erasmus education

      Oct 2013 - Dec 2014
      Operational manager establishment amsterdam

      Start new establishment of Erasmus Education in Amsterdam which entailed account management, new business development and marketing strategyHuman Resource management for employees in AmsterdamPoint of contact for customers and employees

    • Hilti nederland bv

      May 2015 - Apr 2017
      Commercial management trainee & account manager building industry

      Account management & New business development. Results in sales (2016: +40%)Increase partners with Hilti services (Asset management) & Advise Hilti smart building solutionsProject:Outlast project: create training for current account managers. Main focus of the training was on the Hilti brand and strategy and to help the account managers to spread this strategy to the customers. Practically this meant focusing on sales based on services instead of sales based on prices and products Show less

    • Data science lab.

      Apr 2017 - Oct 2017
      Accountmanager

      Account management & New business developmentMarketing and social media strategy (Website, LinkedIn and events)Team building for the consultants

    • Kone

      Nov 2017 - now

      Responsible for new business strategy. Specifically responsible for the creation of workflow agreements and setups with supplier/frontline/support team.Responsible for key financial KPI's (orders received and margins). While maintaining a positive relationship with our customersProjects:Gwyneth 2020: currently ongoing project in which the Door Supply Unit will stop producing doors and will be transitioned in a competence center. Focus is on creating a new team and ways of working to secure the door business within the KONE Strategy.LEO 2018: Part of the KONE Leading Operations Program of 2018. International program which took a deep dive into KONE as a company and brand, and its main operational KPI's. In the LEO program a big part of the trainings focused on leadership (personal en professional). Show less

      • Operations Process Development Manager Europe

        Sept 2023 - now

      • Delivery Operations Development Manager for Central and North Europe

        Feb 2022 - Sept 2023

      • Modernization Operations Program Manager for Central and North Europe (CNE)

        Feb 2021 - Feb 2022

      • Manager Sales & Sales Support Doors Supply Unit

        Nov 2017 - Feb 2021

  • Licenses & Certifications

    • Scrum master

      Agile scrum group
      Sept 2024
      View certificate certificate

    • Agile business advanced - facilitating the process nl

      Iiabc.org
      Jan 2025

    • Professional scrum master™ i (psm i)

      Scrum.org
      Oct 2024
      View certificate certificate

    • Online marketing bootcamp

      Srm
      Apr 2017

    • Vca (vgm (veiligheid gezondheid en milieu) checklist aannemers)

      Stichting samenwerken voor veiligheid (ssvv)