Experience

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  Berkshire securities inc.

  May 2008 - Aug 2008

  Office administrator

  I previously worked in 2006 on contract as an office administrator for a project and later returned managing, updating and distributing information within the office.

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  Canadian tire corporation

  Sept 2009 - Jun 2010

  Customer service representative

  I originally started work at Canadian Tire at one of their Burlington locations as a cashier from 2005-2006. I began working there again part-time while during college in 2009. I worked with customers and employees handling inquiries, product returns, exchanges and sales transactions efficiently, accurately and professionally. I problem solved challenging situations in a timely manner.

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  Ten star financial services

  Jun 2010 - Aug 2011

  Office administrator

  I previously worked at Ten Star Financial in 2006 as their summer student, later returning again in 2010 as an office administrator. I worked in the Financial Services, Group, Home, & Automotive Insurance Departments. I was the Financial Services Receptionist. I answered, directed and responded to advisors and clients in-person. As well as e-mails and telephone. I completed data entry, filing, scanning, mailroom and other clerical duties

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  Manulife securities

  Sept 2011 - Mar 2012

  Financial administrator

  I transferred the client’s finances to other financial institutions. I coordinated with outside organizations to set up transfers.

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  First steps learning and child care centre inc.

  Nov 2012 - Jan 2018

  Early childhood educator assistant

  I worked with children 3 months to 9 years of age. I facilitated age-appropriate programming to foster physical, emotional and intellectual skills.

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  Caa south central ontario

  May 2019 - Aug 2019

  Member service consultant

  I started as a Customer Care Representative summer student in May and was later offered the Member Service Consultant (MSC) position for the remainder of my contract. I greeted customers and provided guidance to the appropriate department. As an MSC, I was trained in helping members with memberships, planning trips (maps, tourbooks, TripTiks, advice/ suggestions for destinations) and merchandise. I took passport photos and issued International Driving Permits. I received merchandise, maps and tourbooks to then put out on the floor. Show less

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  Caa south central ontario

  Oct 2019 - Feb 2022

  Member service consultant

  I provided customer service to our members with memberships, merchandise, and North American road trips. I took passport photos and issue International Driving Permits. I am TICO certified to provide Travel Insurance options.

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  Kathryn kissinger hr services

  Nov 2021 - Jul 2022

  Human resources generalist

  I assisted the owner, with HR support for; small, medium-sized businesses, and non-profit organizations. Effectively completed full cycle recruitment processes. I created Excel spreadsheets to track the applicant cycle. I successfully developed new policies and procedures to align with employment and health and safety legislation – Examples include COVID-19, Right to Disconnect, and Working from Home policies. I partook in investigations by completing interview questions and documentation to support an unbiased recommendation to the client. I completed administrative tasks to support health, safety, and training specialist. I developed Excel spreadsheets to track training participants. I created slide deck presentations with Microsoft PowerPoint and documentation for in-class training and client records (certificates, wallet cards, tracking sheets, etc.)I create and edit current and new employment and contractor agreements. Show less

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  Home hardware stores limited

  Jul 2022 - now

  Human resources coordinator