Experience

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  Starbucks

  Dec 2003 - Jan 2008

  Shift supervisor

  Supervisor de turnoManejo de PersonalManejo de nomina, cuentas, inventarios

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  High technology in learning

  Aug 2009 - Sept 2010

  English advisor

  Asesor de ingles.

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  Alliance international

  Sept 2010 - Apr 2012

  English advisor

  Asesor de ingles.

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  Shire hgt

  Apr 2012 - Apr 2014

  Administrative assistant and office coordinator

  Assistant to the General Manager and other staff managers. Duties include providing administrative support, organizing agendas, approving expenses and preparing national and international travel logistics. Also responsible for day-to-day operational activities and care of the facilities.Assistant / Receptionist.April 2012 – March 2013Responsible for the creation of an approved-suppliers database, as well as management of purchase orders and invoices. In charge of receiving local and international phone calls and the management of meetings and travel logistics for team members. Show less

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  Hotel tryp bogotá embajada

  May 2014 - Oct 2014

  Receptionist, concierge, night auditor

  Responsible for the management of the check-in and check-out processes of the hotel as well as the creation of reservations made by phone or other electronic reservation channels. Special attention is placed on the needs and varied requests of guests. Also responsible for inventories, orders and other management processes.Responsibilities also include the register, online payments and petty cash on hand.

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  Pfizer

  Feb 2015 - Sept 2023

  •Ensure the patient strategies and processes are implemented with high standards of quality and risk control, aligned with Pfizer's policies and values, compliance guidelines, Colombian law and national ethical codes. Support the effective implementation of the area's value-added initiatives.Ensure Policy compliance and risk control in all the process• Develop control and continuous improvement strategies, implementation of checkpoints and monitoring within the area processes• Ensure that PSPs and patient initiatives are aligned to the corresponding policies and approvals, to reduce risk in the process of internal and external corporate audits (PSP´s policy, industry codes of ethics, MAPP, educational material, data protection, contracts, SAGRILAFT, purchase orders and technological tools checkpoint, etc.).• Prepare and support internal and external audit processes, as well as lead periodic reviews of programs and suppliers.• Ensure compliance and alignment in the PSP´s, MAPP and Procurement policy of the area's suppliers. Participate and support the supplier selection process and the maintenance of current suppliers together with the purchasing area.• Periodically monitor the area's educational materials to ensure that they comply with the applicable internal and external policies.• Ensure compliance in training process executing in colleagues support PSP´s Show less Administrative Assistant – Patient and Health Impact & Corporate AffairsJanuary 2019 – December 2021Assistant to the Director of Public Affairs and the Health & Value and Patient & Health Impact Director, as well as other staff managers of the unit. Duties include providing administrative support, organizing agendas, approving expenses and preparing national and international travel logistics. Also, guarantee the appropriate execution of the business unit operational expenses, controlling the assigned budget.Marketing AnalystMay 2018 – December 2018Working as an analyst in the PIH business unit, supporting the Customer and Facing Lead in the execution of marketing projects. Within these projects, I helped with the launching of a Medical Sample Delivery program as well as collecting information from different areas to be able to integrate important information for the business.Marketing CoordinatorNovember 2017 – May 2018Secondment as a Marketing coordinator. Duties include giving support in the execution of marketing events, ensuring that the process is carried out from beginning to end; assuring compliance and preparing all the documentation to close the events in the system, according with the event. In addition to that, I was in charge of maintaining inventory; prepare the distribution of promotional material for the Sales Force. Contract processing for events and others, according to the business needsAdministrative Assistant / Administrative Marketing AssistantFebruary 2015 – November 2017Assistant to the PIH Cluster Lead and other staff managers of the business unit. Duties include providing administrative support, organizing agendas, approving expenses and preparing national and international travel logistics. Show less

  • Patient Experience Analyst

    Dec 2021 - Sept 2023

  • Administrative Asistant / Patient and Health Impact & Corporate Affairs

    Feb 2015 - Dec 2021
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  Celltrion healthcare co.,ltd.

  Sept 2023 - Nov 2024

  Marketing coordinator
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  Sanofi

  Nov 2024 - now

  Events and engagements specialist