Experience

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  Omni bank (aquired by iberia bank 2011)

  Jul 2001 - Sept 2008

  Vice president & trust officer - trust service manager

  I organized the establishment of the first-ever Trust Department within a community bank. This venture encompassed all administrative and operational tasks for both Personal and Corporate trust products. I played a pivotal role in driving business development, client retention, investment management, and compliance initiatives. My responsibilities included managing a substantial financial portfolio, overseeing $41 million across 110 trust, investment, and sweep accounts, along with $765 million in 16 custody accounts. Furthermore, I served as a trustee and paying agent for 25 bond issues, meticulously ensuring adherence to bond indenture covenants while maintaining open communication with municipalities and legal counsel.Beyond establishing the department, I successfully implemented a new trust recordkeeping system and established comprehensive departmental policies and procedures. My negotiation skills secured valuable contracts with leading financial institutions such as Northern Trust, Fidelity, Federated, T. Rowe Price, and numerous broker dealers. My commitment extended to crisis preparedness; I developed and implemented disaster recovery procedures on the Omni Bank Contingency Committee, enabling the Trust Department to resume operations within 24 hours of Hurricanes Katrina and Gustav. This ensured the department's resilience and continued client service during critical times. Show less

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  Capital one

  Oct 2008 - Dec 2008

  Contract employee - trust audit project

  Performed special audit of the corporate trust department of the former Northfork Bank in Jersey City, NJ. Over 300 bond issues were reviewed and work completed achieved sale to Bank of New York.

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  Hancock and whitney bank

  Dec 2008 - Jun 2023

  During my tenure as Vice President and Institutional Client Services Team Manager, I spearheaded the successful onboarding of 213 Institutional Trust accounts, representing an impressive $525 million in market value over 24 months. Leading a high-performing team, I oversaw crucial aspects of client account management, including the complete account opening and closing process for Corporate and Institutional Trusts. Upholding the highest ethical standards, I ensured compliance with BSA, AML, and OFAC regulations through rigorous fiduciary and due diligence reviews. To facilitate a smooth onboarding experience, I acted as a trusted liaison between Trust Relationship Managers and key internal stakeholders. Furthermore, I ensured all accounts adhered to Bank/Trust Department policies and relevant legal frameworks. My commitment to anti-money laundering efforts was actively demonstrated through comprehensive Customer Due Diligence using the Actimize database. Additionally, I provided valuable leadership by supervising the team in data input for the SunGard AddVantage Trust Accounting System, reviewing new account accuracy, and uploading documentation into the OnBase archiving system. My dedication to compliance and ethical conduct was recognized through my promotion to Vice President and further bolstered by the efficient onboarding of 167 municipal bond issues with a combined principal value of $2.5 billion. Show less Was a team member that developed and implemented a comprehensive Trust Compliance program, ensuring meticulous adherence to federal and state regulations across Personal, Institutional, Corporate, and Investment lines of business. This involved continuous monitoring of evolving regulatory landscapes and proposing solutions to meet new requirements. I maintained and updated policy and procedure manuals while reviewing internal controls to adapt to bank and industry changes.I coordinated all federal and state regulatory examinations while providing ongoing support and training to staff on BSA/CIP/AML/OFAC regulations. I conducted daily trust database screening using Bridger software to identify individuals on watchlists like politically exposed persons and ensure adherence to OFAC sanctions. Additionally, I managed daily account overdrafts for trust and custody accounts, maintained the Trust Policy & Procedure grid, reported monthly Key Risk Indicators to Enterprise Risk Management Committee and performed annual Risk & Control Self-Assessment (RCSA). I actively contributed to knowledge sharing by assisting in the creation of internal training materials, conducting annual training plans, and managing the department's employee training database. I also served as the Records Retention program manager and the Assistant coordinator for the Trust Business Unit Contingency Planning team.I served as a liaison with the Financial Intelligence BSA/AML Department, administered the ID Theft & Privacy Program, and reported managed accounts with exceeding money market balances. Furthermore, I streamlined trust account oversight and risk management by developing essential tools including a BSA Risk rating calculator, ASC 820 program for asset reporting, Irrevocable Life Insurance Trust reports, and procedures for both trust account overdrafts and Enhanced Due Diligence for high-risk accounts. Show less

  • Institutional Trust Client Services Manager

    Oct 2016 - Jun 2023

  • Assistant Vice President & Trust Compliance Officer

    Dec 2008 - Sept 2016
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  Trident boring, llc

  Jan 2023 - Oct 2023

  Company owner

  Trident Boring preforms Horizontal Directional Drilling operations to facilitate the installation of optical fiber cable for telecommunications companies. Once a job is assigned I review work site plans to input locate tickets into 811 website. Engineering work orders are reviewed to insure all supplies needed are onsite or on order. Coordinate with lead engineer if any change orders are needed from original plans. Supervise crews on site. Am fully bilingual in Spanish which is beneficial as many of the crews and other subcontracts only speak Spanish. Create invoices at various phases of completion of each project. Company was closed as contracted came to an end. Show less