Experience

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  Starbucks

  Jul 2006 - Aug 2013

  Store manager

  Managed operations of a team of 15-20 people in a high volume ($30K weekly) downtown Chicago store using analyzed trended reporting to support growing demand; Increased customer participation and raised survey “highly satisfied” results from 60% to 83%. Reported to District Manager

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  Woman made gallery

  Jan 2010 - May 2010

  Asst. administrator internship

  Worked directly with gallery curator, board members and administrator to set up/ take down art shows, assisted in sales of local artwork, helped create, design, and update media for gallery (twitter, facebook, website blog), wrote art reviews and artist's biographies for featured works, as well as managed office/ clerical duties and maintained cleanliness of the gallery.

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  Payless

  Aug 2013 - Mar 2014

  Store manager

  Managed operations of a team of 6-10 people in ($20K weekly) mall store using analyzed trended reporting to support growing demand; Increased weekly revenue by 50% over LY. Reported to District Manager.

• 

  University of southern indiana

  Mar 2014 - Jul 2019

  Coordinator, opportunity development

  Coordinated university-led research, entrepreneurial & workforce programming, operational activities, & client-attracting events for the Opportunity Development (consultant) division of Outreach & Engagement including the management of 50+ faculty outreach projects & supervision of 100+ interns, student assistants, engineers, & department Administrative Assistant. Reported to Director.

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  Growth alliance for greater evansville | economic development

  Aug 2019 - Feb 2022

  Director of innovation & entrepreneurship

  Strategically collaborated and strengthened entrepreneurial partnerships. Enabled regional economic development thru business retention & expansion mentorship, resource allocation, & attraction through workforce development initiatives and promotion. Reported to CEO.

• 

  University of california, los angeles

  Nov 2021 - May 2022

  Operations manager

  Managed career & leadership development programming for 450+ Executive and Global Executive Master of Business Administration (EMBA) students, with a $350K budget. Reported to the Director of CLD.

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  Evansville regional economic partnership

  Nov 2021 - now

  Project manager

  Implemented organization-wide (20+ departments) customer relations management software, to replace three legacy systems (30+ years of data). Reported to CEO.

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  Elder tree

  May 2022 - Oct 2022

  Sr. manager, business operations & strategy
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  Downtown long beach alliance

  Dec 2022 - now

  Economic development and policy manager