
Timeline
About me
Risk & Fraud @ foodpanda BD | Data Analyst & Visualiser
Education

Viqarunnisa noon college
2009 - 2011Higher secondary certificate group: science gpa 5.00
Viqarunnisa noon school
2004 - 2009Secondary school study science 5.00Activities and Societies: Active member of Science Club (2004-2009) and Environment Club (2008-2009) Graphics head, designer and writer at the school wall magazine "Crystal Reflection"

Capital hill international school
1996 - 2003
North south university
2012 - 2016Bsc. computer science & engineering 3.79 (on a scale of 4.00)Distinction: Magna Cum Laude

University of essex
2016 - 2017Msc. business analyticsAward: The Big Essex Gold Award
Experience

Volunteer for bangladesh
Sept 2011 - Dec 2014VolunteerAttended and worked at different events hosted by the organization.List of events attended:• Universal Children’s Day, 2011-14• Bangladesh Urban Forum, 2011 Location: BICC, Dhaka• SAARC Youth Convention, 2012 Location: Dhaka• First Responders Training Location: American Center, Dhaka• Environment Day, 2012 Location: Banani, Dhaka• Annual Iftar, 2012 Location: Shankar, Dhanmondi, Dhaka

Maya
Apr 2012 - Jul 2014Owner & designerDesigned ladies wear for both retail and wholesale for customers residing in Bangladesh, UK, USA & Canada.

Jaago foundation
Aug 2012 - Nov 2012At PR Department, I maintained and collected content for the organizations official website and social networking pages and planned the future promotional materials. At Sponsorship Department, I helped in compilation and maintenance of databases, kept record of the sponsors’ payments and students’ academic results and designed charts and banners for the sponsors on various occasions.
Intern - PR Department
Aug 2012 - Nov 2012Intern - Sponsorship Department
Aug 2012 - Nov 2012

Writers-on-the-block
Jul 2014 - Mar 2018English transcriberConversion of English radio shows, interviews (both audio and video) and Youtube videos into a written English form.

University of essex
Oct 2016 - Sept 2017Student representative
Subway
Jul 2017 - Dec 2017Artist
Barikoi
Jul 2018 - Jan 2020Data analystKey Responsibilities:1. Collected, cleaned, and analyzed geospatial and mapping data to improve accuracy and efficiency.2. Conducted data validation and quality control to ensure the reliability of geographic information.3. Developed reports to visualize spatial trends and insights for internal teams and stakeholders by utilizing SQL, Python, and GIS tools to extract and process large datasets for location-based analytics.4. Identified anomalies and inconsistencies in mapping data, proposing solutions to improve data integrity. Show less

North south university
Sept 2018 - Dec 2019LecturerKey Responsibilities:1. Designed and delivered lectures, and lab sessions on Object-Oriented Programming (OOP) concepts.2. Developed course materials, assignments, and assessments to enhance student learning.3. Provided guidance on best practices in software development, including design patterns and principles.4. Assisted students with debugging, coding exercises, and understanding key programming paradigms.5. Evaluated student performance through assignments, exams, and projects.6. Collaborated with faculty members to enhance the curriculum and improve teaching methodologies. Show less

Standard chartered bank
Feb 2020 - Apr 2022Assistant manager, cb risk & policyKey Responsibilities:1. Uncovered, analyzed and conducted risk assessments to identify financial, operational, and credit risks within banking operations.2. Managed company portfolio for Credit Cards and Personal Loans by making recommendation and amendments for both existing and future retail policies across the country.3. Analyzed market trends, financial statements, and portfolio data to assess risk exposure.4. Developed risk models and stress testing frameworks to evaluate the impact of potential adverse scenarios.5. Provided risk mitigation strategies and recommendations to senior management and assisted in the development of risk reporting dashboards for decision-making.6. Collaborated with internal stakeholders (Credit, Compliance etc.) to enhance risk management frameworks. Show less

Foodpanda
May 2022 - nowManager, risk & fraud managementKey Responsibilities:1. Monitoring user activity to detect, investigate, and prevent fraudulent activities.2. Recommending preventive measures and putting in place anti-fraud rules and schemes in collaboration with both local and regional teams.3. Analyzing and reporting possible fraud threats and designing solutions to minimize cost and waste or abuse of incentives provided to the customers, vendors and riders.4. Utilizing fraud detection tools and data analytics to identify suspicious behaviors and minimizing financial losses.5. Conducteing in-depth investigations into high-risk orders, chargebacks, and anomalies, ensuring swift resolution.6. Collaborating with internal teams (Risk, Operations, Customer & Partner Support etc.) to refine fraud prevention policies. Show less
Licenses & Certifications

Risk & fraud certification
FoodpandaJul 2023
Bibm foundation program
Bangladesh institute of bank managementJul 2021
Credit risk management programme certification
Standard chartered bankMay 2021
Honors & Awards
- Awarded to Nabila MirzaAcademic Excellence Award for International Students University of Essex
- Awarded to Nabila MirzaAcademic Merit Award North South University
- Awarded to Nabila MirzaThe Big Essex Gold Award University of Essex
Languages
- frFrench
- beBengali
- enEnglish
- hiHindi
- urUrdu
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