Ayako Dumont

Experience

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  Maison de la Musique de Nanterre

  Feb 2011 - Aug 2013

  Usherette in a theatre

  Preparation of the theatre, welcoming of the spectators and latecomers, checking tickets...

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  Aastra, a Mitel Company

  Sept 2012 - Aug 2014

  Technical Sales (Apprenticeship)

  Follow-up of pre-sales support : answer questions from salesmen & partners.Training of partners : preparation and presentation of a course.Writing product guides : written supports of all products, operation, engineering and architecture.Response to tenders : work with salesmen, written record & defense.

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  ISEPA

  Oct 2012 - Jul 2014

  President

  Creation of ISEPA, student association which aims to help international students to be part of the school, to enjoy the student events, to have the same chance to find an internship (following-up of career plan), to share their culture..Main roles : - choosing and managing the team- organizing the association structure - developing a strategy- finding partners (international student association, companies...) and maintaining the relationship- organizing a follow-up of career plan (workshop for CV, cover letter, preparing interview, mock interview and a personnalized coaching by our partner Happytrainees- keeping contact with the school administration- contacting partner universities to prepare international student arrival Show less

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  Accenture

  May 2015 - Oct 2015

  Technology consulting Analyst

  Overhaul of the billing IS of a communication operator (6 months):- Management of an application version upgrade before going into production on a functional scope- Management of retrofits of application patches- Lead of test teams in India

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  ISlean consulting

  Jan 2016 - Dec 2017

  Consultant in management and transformation

  📖 Examples of projects:- Implementation of a tool for a ministry (2400 users) in a complex political context and very short deadlines (5 months): management of 5 projects, redefinition of mail processes, deployment of the tool, training at different levels, closed support to the users at project launch- Detailed framing of the IS strtegy plan for an audit and accounting firm(4 months): diagnosis, detailed framing of 7 projects, animation of construction workshops, presentation in COPIL- Overhaul of the electronic mail management process in the public administration(4 months): work scoping, project monitoring, change management with operational teams📍 Internal contributions:- Realisation of commercial proposals in the public sector, education, insurance and cosmetics industry- Build of the office space for a better collective work and follow-up of the different internal and external projects- ISlean consulting management IS mapping- Systematisation of the customer satisfaction survey- Carrying out a survey on BYOD in SMEs and ETIs: our study http://bit.ly/2tJpxRd- Launch of the HappyAtWork 2017 survey which allowed ISlean consulting to receive the label- Writing articles to feed the blog: http://www.islean-consulting.fr/author/ayako-dumont/ Show less

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  TalanConsulting

  Jan 2018 - Dec 2021

  Senior consultant

  🧭 Topics addressed:- Reorganisation of teams: teams are merging and you don't know how to set up the new organisation? Are you facing a sharp reduction in staff and you want to outsource or rethink activities?- Engagement of your employees: are your teams demotivated? Absenteeism is increasing? Is your performance affected?- Remote work: difficult to switch between remote and face-to-face? how to support your employees in this new rhythm? how to collaborate effectively? no remote set up yet?- Employee experience in times of crisis: how to be with employees in their career development and their life within the company despite the distance? How can I strengthen my HR processes to be agile and adapt the company to these new situations?📖 Examples of missions:- Diagnosis of governance and recommendations on 5 areas of work such as roles & responsibilities, decision-making circuits and collaboration- Diagnosis and reorganisation of a real estate management service following the departure of the manager- Merger of 3 teams- Study of the outsourcing of activities and reorganisation of a logistics team- Reorganisation of the information systems department following the merger of 2 departments, also addressing cultural transformation, membership and managerial behaviour- Support for the digital transformation of a private bank (impact analysis, change management and engagement plan, customer marketing)- Support to the programme director and management of ETP gains and operational risks as part of a digital transformation 📍 Internal contributions for People&Culture: management of startup partnerships, HR management, commerce, training on methodologies, expert articles, organisation of events (round table, webinar) Show less

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  CMA CGM

  Sept 2022 - now

  Responsible for jobs and organizations at Group level:- Project to build a common job architecture for the Group (shipping, logistics, media, air): structure and terminology alignment, review of existing jobs, integration of new jobs linked to acquisitions and emerging businesses- Construction of generic organizational models and job charts by business line or agency (Terminals, Inland Services, Air Freight, Agencies, etc.)- Job levelling and grading project: Mercer and WTW methodology, redesign of career levels, job weighing and calibration- Management of acquisition integration: comparison of jobs and organizations, design and deployment in HRIS- Creation of an organizational referential: clarification of terminology, definition of principles, identification and implementation of HRIS evolutions, HRBP training- Maintenance and cleaning of HR jobs and organizational data- Training HRBPs in organizational development Show less

  • Group HR Processes & Performance manager

    Feb 2025 - now

  • Group Job & Organization Manager

    Feb 2023 - now

  • Internal organization consultant

    Sept 2022 - Feb 2023