Experience

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  The roll shop ltd

  Jan 2014 - Jan 2015

  Kitchen assistant
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  Flexi lending

  Jan 2015 - Jan 2016

  Mortgage broker assistant
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  Tran’s automatic

  Jan 2016 - Jan 2016

  Apprentice automobile mechanic
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  Rural aid ltd

  Aug 2016 - Feb 2017

  Website & graphic designer

  • Managed the organisation’s eCommerce website for merchandising• Coded and designed informational and eCommerce websites for small charities• Increased profits selling graphic designed printed t-shirts• Handled all advertising graphics for the organisation and other small businesses

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  Extra hand fundraising

  Mar 2017 - Aug 2017

  Digital marketing specialist

  • Managed and created Ads on the organisation’s Google Ads account• On average, achieved a 23% increase on clicks and impressions generating leads & sales with created and designed professional landing page for various clients• Responsible for all promotional graphic design work• Provided logo design services for all types of small businesses like Trades, Charities, Not-for-profits, etc.

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  Professional services collective

  Aug 2017 - Nov 2023

  It support officer | project manager | digital marketing manager

  • Successful in project managing a Disability Employment Program and training them in IT learning• Providing IT support in troubleshooting PCs and laptops. Handling all virtual machine server support tickets• Managing a Digital Marketing team and sourcing online digital business• Project Manager of various projects in different areas as per company requirements• Coding and designing websites for various Business, Charities and Not-for-profits• Creating promotional graphic design advertisement for small businesses Show less

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  Eb games australia

  Nov 2022 - now

  It service desk engineer

  As an IT Service Desk Engineer at EB Games, play a crucial role in ensuring the smooth operation of technology infrastructure. Be the first point of contact for internal users, providing technical assistance and support for hardware, software, and network-related issues. Possess a strong technical background, excellent communication skills, and a passion for delivering top-notch customer service.