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Samantha Rademeyer

Samantha rademeyer

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location of Samantha RademeyerCity of Johannesburg, Gauteng, South Africa
Phone number of Samantha Rademeyer+91 xxxx xxxxx
Followers of Samantha Rademeyer109 followers

  • Timeline

    Jul 2001 - Mar 2002

    Data Capturer

    First National Bank
    Current Company
    Mar 2002 - now

    Quality Assurance & Reporting Specialist

    City of Johannesburg
    Jan 2004 - Jan 2010

    Accounting assistant

    Johannesburg Water

  • About me

    Specialist: Quality Assurance & Reporting at City of Johannesburg

  • Education

    • Mancosa

      -
      Bachelor degree in business administration

    • Mancosa

      -
      Bachelor of business administration - bba

    • Unisa

      2006 - 2008
      Business management

      Business Management, Unisa NQF 6Relationship Marketing & Customer Relationship Marketing

    • Coronationville senior secondary high school

      1994 - 1998

      Activities and Societies: SCR

  • Experience

    • First national bank

      Jul 2001 - Mar 2002
      Data capturer

    • City of johannesburg

      Mar 2002 - now
      Quality assurance & reporting specialist

      Quality Assuring Revenue & technical call centers & completing special projects.Ensure QA throughout all call Centers that assess effectiveness of customer verification.Ensure the Customer Representative Agent uses the correct call type, when creating a Service Ticket on SAPEnsure all incident reports are submitted to the Manager QA & Reporting for all scores less than 50%Conduct special projects in the VIP DepartmentConduct Customer surveys Conduct Mystery Caller shopping Acting Manager for the Quality Assurance Department Show less

    • Johannesburg water

      Jan 2004 - Jan 2010
      Accounting assistant

      SAP, Working on the Hansen, Pega systems as well as Crystal Reports

  • Licenses & Certifications

    • Business management at unisa

      Nqf6

  • Volunteer Experience

    • Assistant teacher

      Issued by Creche on Jan 1999
      CrecheAssociated with Samantha Rademeyer