Experience

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  Suny geneseo

  Sept 2016 - May 2018

  Library service desk clerk

  - Greeted and provided assistance to students and visitors who had questions about library policies/locations of books/ or needed help with printers and scanners - Managed circulation desk by checking in and out books for students/faculty - Organized bookshelves by shelving returned books in proper order - Upheld appearance of circulation desk, reference desk, children’s area and bookshelves

• 

  Urbn (urban outfitters, anthropologie group, free people & nuuly)

  Jul 2017 - Dec 2019

  Sales associate

  - Led training for new sales employees - Maintained appearance of the fitting room/sales floor and completed other general cleaning duties - Reorganized shelves, hangers and other displays when new merchandise was available - Organized clothing, shoes, and other accessories in - Greeted/interacted with customers and assisted them when needed

• 

  Vineyard vines

  Apr 2021 - Mar 2022

  Crew lead

  • Management level position. Supervised day-to-day store operations and ensured high standards of customer care• Tracked daily sales figures to identify opportunities to drive business and optimize key performance indicators including customer conversion and retention, store traffic, and inventory turnover• Served as the store Operations Lead and directed the training of new hires on company standards of conduct and the functional expectations for all crew members• Maintained strict compliance with company audit standards, upheld standards of safety, and coordinated services with third party contractors for store maintenance• Visual Lead: Executed detailed visual merchandising operations in the store and optimized product placement in order to maintain the visual appeal of the salesfloor with an aim at creating engaging displays to help improve product sales across all departments Show less

• 

  Chameleon communications international

  Mar 2022 - Jan 2023

  Junior account manager
• 

  Healthcare consultancy group - hcg

  Jan 2023 - now

  • Oversees Oncology and Rare Disease publication and commercial projects, managing timelines and ensuring adherence to strict deadlines across project lifecycles from origination through to submission • Manages post-launch publication processes through advanced utilization of systems including Datavision, and by maintaining strict compliance with GPP3 guidelines • Manages all FUSE submissions from start to finish ensuring all marketing and promotional material receive required approvals prior to use• Optimizes workflows through the creation and implementation of customized status reports and project tracker models to ensure accurate monitoring of budgets and tracking of finances across accounts• Delegates and supervises tasks across business functions including scientific, creative, and editorial teams in order to maximize the efficiency of internal processes and help teams follow internal timelines and produce deliverables• Serves as the main point of contact for clients and leads discussions between clients, internal teams, and third parties in order to ensure alignment on processes and objectives across all stakeholders Show less

  • Account Manager

    Jan 2025 - now

  • Associate Account Manager

    Jan 2023 - Jan 2025