Experience

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  Kellogg company

  Jun 2019 - Jun 2019

  Trainee

  • Researched and implemented a cost effective and long lasting packing for various breakfast cereals developed by Kellogg’s. Attended meetings with various material suppliers and understood on what basis suppliers are selected.• Designed a project to find the cost of transportation of products from multiple production facilities to various CFA’s of the company so as to create a matrix to match the CFA to most cost effective production facilities. This project was conceived in order to reduce the cost of transportation. Show less

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  Bühler group

  Jan 2021 - Mar 2021

  Industrial trainee

  • Collaborated with the manufacturing, logistics and supply chain team (MLS) that identified and solved problems related to manufacturing in several departments like painting, welding, sheet metal and assembly using various tools. Studied about the functioning of all the departments of the company and the push-pull system of the machines.• Along with the automation team built new control panels. The panel was designed RR using AUTOCAD and the electrical logic diagram to control the panel was created using PLC. Show less

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  Ey

  Aug 2021 - Aug 2023

  MSME platform build out for a Leading Bank, India:• Conducted local and global benchmarking of 7 banks to identify must-have features on the MSME platform for a leading Indian bank to improve overall customer experience• Prioritized 58 features by using a framework considering Competitors, Customer Experience, Adoption, Ease of implementation, Revenue Impact, and Addressable Customer Base• Executed 8 features by developing solutioning documents, wireframes, and end-to-end governance; led to a 15% uptick in Average monthly balances of business banking customers• Performed an adoption analysis of existing features and increased adoption of one journey from 27% to 74%• Awards: "I am Exceptional" for being the team's best performer among 16 consultants Show less Cloud migration and transformation of an insurance company, United Kingdom:• Led an international team of 6 software engineers, to deliver a project for an insurance company in the UK as a project manager; collaborated with business and product teams to create a 2500-person cloud-based contact centre for better customer service• Created weekly progress reports for all stakeholders to assess efficiency and highlight any major concerns• Built strong relationships with client stakeholders; served as the primary point of contact for client communications ensuring high-quality delivery and post-go-live support• Awards: "Kudos" for orchestrating and guiding a high-performing team of 6 members Show less Lending, Digital Transformation for a Leading Bank, India:• Identified pain points in an Indian bank's "As-Is" customer onboarding journey for home loans, formulated 21 initiatives, and prepared a "To-Be" process for streamlining the process to reduce overall turnaround time (TAT)• Conducted stakeholders, competitive industrial benchmarking, and analyzed disbursement TAT data segmented by department to redesign critical elements of the home loan journey• Delivered business requirement documents, process flows, designs, and testing scenarios• Implemented "To-Be" process and reduced TAT from 35 days to 9 days• Awards: "Kudos" for developing creative strategies to improve the client's home loan journey Show less

  • Associate Consultant

    Oct 2022 - Aug 2023

  • Senior Analyst

    Jan 2022 - Sept 2022

  • Analyst

    Aug 2021 - Dec 2021
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  Hearme

  Sept 2023 - now

  Strategy consultant

  Strategy Consultant as part of Columbia University's 'Operations Consulting' course:• Conducted 120+ interviews with elderly individuals, shaping product features and achieving a 20% improvement in alignment with their needs• Developed user personas and analyzed 10 competitors for enhanced team understanding and market insights• Led a Total Addressable Market (TAM) analysis, identifying strategic opportunities in a market valued at $3.8B• Currently, leading the development of a comprehensive Go-to-Market strategy by integrating insights from interviews, competitive analysis, and TAM analysis to optimize product positioning and drive effective market penetration and user engagement Show less

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  Louis vuitton

  Sept 2023 - now

  Strategy consultant

  Strategy Consultant as part of Columbia University's 'Operations Consulting' course:• Engineered and implemented a system that improved Louis Vuitton's product alignment by 20%, collecting and analyzing feedback from both external (social media) and internal sources• Developed a feedback analysis algorithm, utilizing sentiment analysis, increasing the success rate of product launches and a 10% improvement in customer satisfaction metrics