Experience

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  Turkish aerospace industries, inc. (tai)

  Aug 2012 - Sept 2012

  Engineer intern

  Talaşlı ve talaşsız imalat sürecinin incelenmesi,montaj hattının görülmesi

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  Aselsan

  Aug 2013 - Sept 2013

  Engineer intern

  Kalite kontrol işlemlerinin öğrenilmesi ve SAP yazılımının kullanımının görülmesi

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  Özçelikler ssh hidrolik sistemleri a.ş.

  Nov 2015 - Feb 2016

  Quality control engineer

  -Controlling all materials which come to stock area-Doing the final control of hydraulic cylinders-Preparing the Corrective and Preventive Activity Form for unsuitable parts-Working on the 8D worksheet

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  Epsilon kompozit ve sav. san. a.ş

  Jun 2016 - Aug 2017

  -Material's analyze with NDT applications such as Ultrasonographic testing and Pulse-Echo&Through Transmission Methods (Level-1)-Preparing Material Receiving Forms for incoming materials; Prepreg materials' receiving inspection and record datas according to customer engineering spects.-All Calibration processes at the factory according to customers' spects and record the calibration results to EKASIS program.-Do final and process inspection according to engineering drawings.-Preparing FAI(First Article Inspection) and FPQ(First Part Qualification) Reports according to customers' request and spects. Show less

  • Production Engineer

    May 2017 - Aug 2017

  • Quality Engineer

    Jun 2016 - May 2017
• 

  Şişecam

  Oct 2017 - Jul 2024

  • Monitor, evaluate, and address customer complaints, ensuring timely resolution of escalated issues.• Organize and deliver training sessions at customer sites focusing on glass production techniques and safe usage; additionally, provide training on product handling requirements at import/export warehouses.• Manage technical and quality relationships with key customers, ensuring timely delivery of their Quality Scorecards and conducting regular management reviews for customers such as Mey, Diageo, Anadolu Efes.• Ensuring follow-up, consolidation and moderation of complaint sharing meetings with factories to increase quality standards and reduce customer complaints.• To improve the complaint processes of the printing facility (response adequacy and time, frequency of recurring complaints), ensure monthly reporting of complaints originating from printing facilities, conduct meetings with relevant parties, monitor the action plan, and provide on-site training.• Conduct technical visits to customers and offer consultancy services on enhancing production efficiency, optimizing filling line designs, and resolving complaints.• Maintain effective, proactive, and timely communication with all internal and external stakeholders regarding customer service-related issues.• Conduct cost-focused analyses of customer complaints and evaluate costs for business partners to ensure cost-effective solutions.• Oversee the operational management of subcontractors involved in glass decoration processes.• Take charge of operational management and quality governance at import/export warehouses, covering inbound/outbound processes, stock validation, and transportation conditions, while coordinating annual audits to meet customer expectations.• Preparing executive, monthly customer complaints and quality index reports to the board of directors Show less Team leader to a furnace and Feeder Section for production lines >>>Analyze and response to manufacturing defects on furnace according to quality requirements>>>Organise and planning of requirements of products and production lines according to its design and specifications for efficiently>>> Management of system controls entire hot end section and Xpar (IR-D, IGC) (Industry 4.0 systems, process control systems and quality inspection of bottles and A system for automatic hot end gob weight control) >>>Adjustments of industry 4.0 equipments according to each products >>> Determine required materials and giving an order for purchase by using SAP application >>>5S / Kaizen applications at plant >>>Leader of 6 sigma white belt project >>> ISO 14001 Factory Production Department/ Environmental Management System Specialist Show less

  • Customer Quality Engineer

    Jan 2023 - Jul 2024

  • Production Engineer

    Oct 2017 - Jan 2023