Experience

• 

  Au answers unlimited inc. (closed, dec 2014)

  Jun 2007 - Dec 2014

  Field researcher

  • Shipping and receiving confidential documents• Meeting very strict deadlines• Gathering data in the field• Working directly with clients/store owners• Answering multi-line phones• Generating and maintaining confidential documents• Calling employees and relaying information about projects• Performing duties as assigned by the CEO, acting as an assistant or backup employee as necessary

• 

  Skagit regional health

  May 2012 - Feb 2015

  Patient registration specialist ii

  • Greets all patients and visitors entering the building• Maintained HIPAA knowledge and practiced daily HIPAA rights• Fully register all patients for my department• Knowledge of Insurances, verified enrollment of all patients• Confirmed patient appointments for imaging, including pre-registration over the phone• Maintained office supplies, assured all paperwork was stocked• Received faxes and routed or processed appropriately• Coordinated with Radiologists to relay information to Physicians regarding patient care, responsible for timely communication• Answered multi-line phones• Responsible for after-hours processing of imaging/films for patients and Physicians• Maintained cleanliness of lobby and workstations• Responsible for reminding patients regarding imaging appointments• Maintained list of pre-registration for patients for all of Diagnostic Imaging department• Responsible for communication between Lab and Xray with Urgent Care department• Interception of families when emergent cases arose in Diagnostic Imaging, coordinating communication with care team• Categorize all Xray orders as they are received• Receives mail and packages, routes to proper area• Responsible for communication between off site clinic and Management staff• Makes on the spot decisions regarding patient registration and needs• Working independently with integrity and honesty, closing the clinic by myself Show less

• 

  Providence health & services

  Feb 2015 - Aug 2017

  • Maintains daily appointment calendar, scheduling meetings, conferences and seminars. • Submits expense reports for proper and timely reimbursement. Anticipates needs and assists in gathering facts and information for Director’s and Medical Director’s use in discussions and meetings with staff members and others. • Provides timely and accurate response from written and verbal direction or from knowledge of department policies and procedures • Develops and maintains planning databases.• Handles multiple projects and situations effectively.• Answers and refers inquiries appropriately.• Maintains financial records and budgetary documents.• Coordinates special projects and activities on behalf of the department as required, such as educational mailings, organizing program materials and community outreach activities.• Develops and distributes meeting agenda and materials, taking and transcribing minutes and notes and making room/catering arrangements.• All work is timely and completed in compliance with Finance Department procedures and documentation standards.• Confidential information & conversations are secured from general public access.• Ensure all faxes and other communications between the RC, the lead node, and the data management centers adhere to federal regulations.• Maintains full knowledge of HIPAA regulations.• Willingly accepts projects and work assignments as assigned by manager. Show less

  • Heart Failure Program Coordinator

    May 2017 - Aug 2017

  • Administrative Assistant

    Feb 2015 - May 2017
• 

  Premierxd, (closed sept 2019)

  Oct 2017 - Sept 2019

  Project manager

  - Manage all phases of the project/program including RFQ, order confirmation, sales order, purchasing, production, delivery and installation- Develop project schedules with critical paths- Manage and maintain the budget for projects and programs, including the preparation of a schedule of value and estimates- Review and approve all design/detail drawings prior to the release to the customer- Identify project risks, developing a risk mitigation plan and monitoring throughout the project and or program- Complete product specific take-offs from project drawings- Monitor and manage customer inventories and re-orders- Analyze customer supplied information to determine product application and/or customization needs- Communication of all product requirements with internal partners, engineers, architects, contractors and manufacturing production Show less

• 

  Wimmer solutions

  Nov 2019 - Jun 2020

  Training program coordinator, contract with microsoft corporation

  - Obtain a deep understanding of the technology needs of Microsoft customers- Support Training Program Manager in coordination of training of both Internal and External customers- Calendar Management for TPMs in coordination of required training- Utilize required systems/tools for accurate training scheduling and details- Submittal of all customer requested exam vouchers- Entry of required training classes, and interface with Scheduling and Customer- Active problems solving and research into issues and questions from Customer or Internal team- Collaboration with Learning Partners- Reporting of program Data both internally and externally- Developing processes and standard practices for Training Program Coordinators Show less

• 

  Wimmer solutions

  Jan 2021 - Sept 2021

  Training program manager, contract with microsoft corporation

  • Work closely with Account Teams to provide training plans for customers utilizing Azure• Work closely with customers to understand training needs and help them utilize skilling• Build strong relationship with customers leading to increased customer satisfaction• Evangelize Azure training and certification programs at company and industry events, including Education of internal Microsoft employees on ESI and how to utilize the program• Build and maintain a pipeline of training opportunities and provide regular forecasts and reports• Prepare and deliver business reviews to senior management• Provide thought leadership around the importance of building technical capabilities with customers, and the best approach to do so in a scalable way• Communicate effectively, both verbally and in writing to translate ideas into clear, high impact guidance for diverse technical audiences Show less

• 

  Microsoft

  Oct 2021 - now

  Training program manager

  • Manage high impact Health and Life Sciences accounts, working with HR, L&D, C Suite, It Managers• Work closely with Account Teams to provide training plans for customers utilizing Azure• Work closely with customers to understand training needs and help them utilize skilling• Build strong relationship with customers leading to increased customer satisfaction• Evangelize Azure training and certification programs at company and industry events, including Education of internal Microsoft employees on ESI and how to utilize the program• Build and maintain a pipeline of training opportunities and provide regular forecasts and reports• Prepare and deliver business reviews to senior management• Provide thought leadership around the importance of building technical capabilities with customers, and the best approach to do so in a scalable way• Communicate effectively, both verbally and in writing to translate ideas into clear, high impact guidance for diverse technical audiences Show less