Experience

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  H&m insurance agency

  Feb 2007 - Apr 2011

  Human resources business partner

  H&M Insurance Agency is a family owned Insurance Agency in Northeast Philadelphia offering a variety of Property and Casualty as well as Life and Health insurance products. During my time at H&M, I created and implemented the Employee Handbook and subsequent training programs to ensure adherence to strategic goals and organizational vision. In addition, I drafted new HR policies in accordance with organizational goals, industry trends and labor laws and regulations. Some of my responsibilities included managing the budget for the HR department and allocating resources as necessary. Moreover, I processed payroll for 42 employees through ADP Total Source. I led comprehensive new hire onboarding sessions as well as follow up evaluations resulting in a 12% decrease in turnover in the first year. As a Business Partner, I managed a staff of 12 including 4 licensed insurance agents and focused on the professional growth and development of direct reports, maximized their efficiency, and responded to personnel matters in a professional and positive manner. I was very comfortable managing FMLA, Worker’s Compensation, compliance, and benefits for employees at three locations throughout the Philadelphia area. I was able to improved the bottom line through focused strategic workflow, staff training and motivation. Conducted recruitment efforts for all employees; monitored employee relations, progressive discipline process, and exit interviewing; wrote and placed job advertisements. During my tenure at H&M, I provided strategic support to all functional areas to maintain strict adherence to company vision and conducted successful investigations regarding harassment and hostile work environment claims. I am very proud of having fostered teamwork/open-door environment thus achieving year over year high employee retention. Show less

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  Manpowergroup

  Apr 2011 - Sept 2014

  Onsite supervisor

  Worked directly with client contacts on upcoming needs and order scopes as well as obtained detailed information about future assignments. Identified the skills, knowledge, abilities and qualifications necessary for successful applicants. Tracked and measured local metrics to ensure compliance with SLAs and monitored compliance with client billing process to ensure accurate invoicing and reporting. Provided instruction to Manpower Field Offices or Suppliers on ways to effectively and efficiently source for candidates. Conducted internal service calls to the customer’s requestors to ensure that Manpower is providing quality customer service and meeting the SLAs. Initiated and completed investigations for alleged harassment, pay disparity, as well as fraud and employee theft. Participated in department change efforts or special projects including process improvement initiatives, automation of manual processes, and documentation of processes and procedures. Prospected new business opportunities through strategic relationship building with other client departments. Show less

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  Experis

  Sept 2014 - Jul 2015

  Business development manager

  As a Business Development Manager I was responsible for developing client relationships and driving revenue within the Professional Staffing and Managed Solutions offerings. Demonstrated solid prospecting and account development skills through a variety of different channels including professional groups as well as social networks. Delivered in-demand talent for mission-critical positions, enhancing the competitiveness of the organizations and people we served. Applied staffing industry expertise to provide a suite of proven workforce solutions that improve the clients' productivity, efficiency and cost containment. Managed consultants on billing including performance reviews and problem resolution. Managed contract negotiations for new and existing consultants and clients. Show less

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  Lyneer staffing solutions

  Jul 2015 - Apr 2019

  Human resources manager

  Lyneer Staffing Solutions is a full service staffing company providing successful workforce expansion and management results in the fields of Distribution, Logistics, Manufacturing, and Professional Services among others. During my time at Lyneer, I supported the client HR team as well as the operations staff in the development and effective delivery of HR initiatives, strategic goals, HR products and services, which respond to the needs of the employees in concert with the client’s mission. Provided expert consultation for managers and employees in all aspects of employee relations climate and policy administration. Provided analysis of turnover trends and made recommendations for improving retention. Some of these recommendations included compensation package restructure and job reclassification redesign. Analyzed candidate source metrics and created a robust employee referral program focused on increasing number local candidates. Using data from this project, I was able to ramp up from 230 to 750 employees in 5 months. Improved human capital metrics with capable recruiters for seasonal ramp-ups as well as skilled temporary associates that were vetted and integrated into the client’s permanent hire pool. Supported management in making critical decisions with respect to their departments, employees, and strategic short and long term goals. Maintained complete ownership of recruiting processes and associate onboarding experience as well as compliance and due diligence processes. Completed WOTC and OSHA reporting as well as compliance and safety audits. Implemented a robust training program focused on safety and accident reduction. This effectively resulted in zero accidents and decreased near-misses for 3 consecutive years. Show less

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  Duplikate space

  Oct 2015 - Apr 2019

  Ceo at duplikate space

  Duplikate Space is a 3D Printing HUB that services commercial clients as well as general consumers. We are an "All-In-One" service provider of 3D modeling, scanning, and printing. Our company also provides 3D printing equipment and materials for the day-to-day home user and 3D printing hobbyist.

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  Esperanza health centers

  Apr 2019 - Dec 2020

  Human resources generalist/payroll manager

  Esperanza Health Center is a community faith-based non-profit organization servicing North Philadelphia since 1989. I am grateful to be a part of Esperanza and to have been allowed to come along side such wonderful missional-minded individuals to serve in such a selfless cause. Currently, I process payroll on ADP, including ongoing maintenance of ADP database, entering payroll changes, deductions, garnishments, manual checks, and accruals. Distribute manual checks, payroll forms and notices, tax documents, and salary change letters. Implemented new Recruiting Plan targeting job fairs, trade schools, colleges, churches and other faith-based organizations as well as community and other non-profit organizations. I also coordinate completion of supportive tasks at retreats, all staff training, staff appreciation events in collaboration with HR team, managers, and employees. Worked with the Finance and Operations departments to roll out new annual salary increase and Total Compensation packages for 240 employees. Have been integral in importing new compensation into ADP system and played a pivotal role in ensuring all employees received retroactive pay. Ensure that performance evaluations are conducted to employees in all departments in a systematic fashion. Implement cross-departmental training to offset staffing shortages due to Covid 19 Pandemic. Complete projects including internal and external audits, government reports and OSHA compliance. Ensure progressive discipline process is followed fairly and consistently. Participate in employee performance reviews as well as deliver performance improvement counseling including suspensions and dismissals. I have become adept at working on several projects simultaneously and managing deadlines successfully. Ensure a safe and secure employee work environment. Show less

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  On site personnel

  Feb 2021 - now

  OnSite Personnel is a professional staffing organization specializing in Light Industrial, Logistics, and Manufacturing positions. As HR Manager, I assure policies, procedures, and work practices demonstrate a thorough understanding of applicable laws and regulations. Facilitate maintenance of positive and professional employee relationships throughout the organization. Other tasks and initiatives include managing administration of workers comp and unemployment claims. Create and implement employee handbook policy revisions/updates. Master strategist for learning and development programs. Express the need and importance for diversity and inclusion within the company. Show less

  • General Manager

    Jan 2022 - now

  • Human Resources Manager

    Feb 2021 - Jan 2022