
Timeline
About me
Operations Manager | Warehouse Manager | Safety Manager | Leadership | Remote | Will Relocate.
Education

Phillips jr. college, condie campus
1993 - 1995Associate's degree accounting 3.08 gpa
Ashford university
2012 - 2019Bachelors sport and recreation management 3.84 gpaActivities and Societies: CHAMPS (Collaborative and Holistic Academic Mentoring for Peer Success), Honor Society, Alpha Sigma Lamba CHAMPS is a student peer mentoring program. I specialized in mentoring military personnel in time management; balancing time, work, deployments, field training exercises, and family. Alpha Sigma Lamba celebrates the scholarship and leadership of online students in higher education.

Columbia southern university
2008 - 2010B.s in business administration with a concentration in sport management 3.32 gpa
University of the pacific
2022 - 2025Masters leadership - organizational, innovation and change
Experience

Us army
Nov 2008 - Dec 2009Army recruiter• Conducted prospecting – in person or via phone (40 daily phone calls) for six high schools, and one college that covered 17,296 square miles.• Determined applicant enlistment eligibility, counseled applicant on enlistment programs and options, prepared enlistment applications, and processed qualified personnel.• Accounted for, trained, and mentored 10 Future Soldiers for Initial Entry Training (IET).• Generated leads through school visits, booths at career fairs, and community involvement.• Established a solid rapport with local JROTC program; asked to substitute teach on two occasions.• Supported local schools and county members in school-wide projects, youth team building activities, and a local Rodeo.• Coordinated and obtained resources from other recruiting stations; rock climbing wall, and 40-foot simulation trailer. Show less

Us army
Jan 2011 - Nov 2017Fleet Manager:• Selected over 3 superiors in the respective job field to be the vehicle fleet manager for three contractors, 20 vehicles, and 30 customers; a position outside of my normal occupational specialty.• Coordinated with the vendor for scheduled and unscheduled services, maintenance, and breakdowns; managed vehicle status.• Conducted weekly briefings to superiors regarding vehicle status and usage, upcoming requirements, and any challenges.• Implemented an installation accountability process; led to a 10% decrease in traffic violations.• Improved the maintenance tracking system; improved repair turnaround time by 35%.Accountable Officer:• Managed 15 contractors in warehouse operations supporting 30 direct customers, as well as entities within the Middle East Region. • Directly accountable for 395-line items valued over $3m; maintained 100% accuracy.• Ensured the timely processing of customer turn-ins; recouping the Army $2m.• Tracked customer requisitions, customer wait time, inventory levels, delayed orders, and urgent requisitions; improved customer service and satisfaction.• Conducted annual warehouse review with current, and incoming customers, to improve parts on hand and quantity levels; produced zero balance of due outs of 1.27% exceeding the DA goal of 8%.COR:• Ensured all contractors and vendors adhered to established standards and operating procedures according to the Performance Work Statement (PWS).• Revised the PWS to reflect the current operating system and procedures, and improve efficiency.• Conducted monthly and annual inspections and evaluations on contractor performance.• Provided customer service base support to over 20 tenant organizations. • Led Resiliency training for over 200 personnel, managed and tracked personnel trained, and volunteered personal time to ensure all personnel received the mandatory monthly training; received accolades and a personal visit from Regional Led. Show less Warehouse Supervisor:• Simultaneously managed two sections that consisted of 5 – 7 Soldiers each.• Supervised data entry, parts inventory, shipping, receiving, order selection, and turn-ins in support of 35 customers.• Maintained 98% accuracy of 3,000 parts valued over $25m, tracked and processed turn-in parts; recouped $5m.• Communicated daily with customers to pick up parts.• Reduced customer-wait-time; prioritized processing high-priority receipts for a 24-hour turn-around, all other receipts processed within 48 hours. • Selected over 1,200 others as Army Times Soldier of the Year Nominee. Platoon Sergeant:• Supervised workgroup of 20 personnel in a wide variety of work disciplines; maintained accountability, managed workload, and requirements, and tracked and ensured completion of all administrative requirements. • Selected by Senior Leaders to attend specialized schools and hold important positions.• Selected as trainer evaluator for an organization preparing for deployment; the position was outside of normal Military Occupational Specialty.• Created a weekly training calendar and monthly fitness training calendar; ensured instructors were informed and properly prepared to conduct training. Assisted with facilitating needed resources.• Developed Junior Leaders during daily and monthly formal/informal mentorship sessions. Emphasized personal and professional matters, leadership, time management, decision making, and writing.• Tracked and managed newly arrived Soldiers; ensured prompt and thorough completion of all inprocessing requirements. • Assisted with the planning and coordination of several training exercises, and supervised the preparation, inventory, loading, and packing of equipment and containers. Show less • Supervised 3 – 5 Soldiers in data entry; ordered parts, updated and tracked vehicle maintenance statuses, fuel, services, and overall equipment usage for 700+ pieces of equipment.• Performed monthly reconciliations for parts requests; achieved 100% accuracy, exceeding Army standard of 90%. Conducted monthly vehicle maintenance time rollups; achieved 98% accuracy, exceeding Army standard of 95%.• Trained new Soldiers in office operations and ensured Soldiers properly transitioned in and out of the section.• Conducted daily and monthly formal/informal mentoring sessions; provided personal and professional development. • Coordinated monthly Military Occupational Specialty training and conducted weekly Soldier training.• Recouped over $2m through tracking and expedient turn-in of parts.• Conducted monthly inventories of assigned equipment; maintained 100% accuracy of 300 inventory parts and 15 assigned pieces of equipment valued over $6m.• Supervised the preparation, inventory, loading, and packing of equipment and containers for two deployments/redeployments, and several training exercises. Show less
Accountable Officer | Vehicle Manager | Contracting Officer Representative (COR)
Sept 2016 - Nov 2017Warehouse Supervisor | Platoon Sergeant
Jun 2012 - Sept 2016PLL NCOIC | Data Entry Supervisor
Jan 2010 - Jun 2012LNO | Liason Officer
Jan 2011 - Dec 2011

Us army
Dec 2018 - Dec 2020• Spearheaded the implementation of a Transition program; supported six units that totaled 500+ Soldiers. Created a 45-day training plan, and assisted in the development of the Standard Operating Procedures pamphlet.• Coordinated with outside agencies and leaders, and established communications with unit leaders; facilitating the smooth movement of Soldiers to and from units. • Created trackers to ensure personnel completed all requirements; successfully transitioned over 100 Soldiers.• Established contact with incoming personnel to ease their transition to the installation. • Managed and supervised 8 subordinate supervisors and 75 personnel; ensured daily, weekly, and monthly requirements were completed on time. Disseminated information and conducted regular follow-ups to ensure completion and accuracy. Provided seasoned guidance.• Created training calendars for weekly Soldier training and monthly physical fitness training. • Cultivated an environment for others to grow; placed Junior personnel into leadership positions, conducted regular formal and informal mentorship sessions, and improved subordinates writing and evaluation skills by providing feedback. • Ensured subordinate leaders were conducting fair and accurate monthly assessments of their respective Soldiers.• Multi-tasked-oriented managing time, personnel, and resources to achieve all requirements. Flexibility and mental agility to adjust to ever-changing deadlines and tasks; reallocated resources and personnel. • Selected to lead the reception of over 200 pieces of equipment after a training exercise. • Prepared for, or provided institutional knowledge and experience to assist others to prepare for inspections.• Anticipated requirements and information needed; took the appropriate initiative. • Range Safety Officer; 110 of 110 personnel qualified on their assigned weapon, and without any safety violations. Show less • Selected over three more experienced leaders to serve as Detachment NCOIC for a 20-person Maintenance Detachment that consisted of numerous job responsibilities during a deployment. • Coordinated assets, resources, and personnel to accomplish tasks and projects in an austere environment.• Conducted over 80 classes and oversaw weekly organizational training.• Provided feedback, mentorship, and seasoned guidance in all aspects of operations. • Supervised the preparation, inspection, and staging of over 500 pieces of equipment, vehicles, containers, and sensitive items; coordinated with outside agencies for all necessary inspections.• Prepared myself, two individuals, and one department for inspections in seven areas.• Maintained accountability at all times of personnel in a combat environment.• Directly accountable for four property books consisting of 629 pieces of equipment valued over $100m; maintained 100% accountability of all property.• Led the property layout and inventory with the incoming unit, ensuring proper and fluid transition of $100mil of equipment. • Coordinated with the base physical therapist to teach 42 Soldiers the proper techniques needed to successfully pass/conduct the Army’s new Army Combat Fitness Test; shared the knowledge with fellow senior leaders.• Assigned the task of constructing 20 range stands in 14 days in preparation for a qualification range that had never occurred at the base; completed the task in 10 days, and over 200 personnel were able to successfully qualify on their assigned weapon. Show less
Senior Level Adivsor & Manager | Transitions Supervisor
Nov 2017 - Dec 2020Senior Detachment Manager
Dec 2018 - Jul 2019

Victory packaging
Mar 2021 - Dec 2021Warehouse supervisor* Reviewed the destination of each order in order to prioritize order order-picking sequence based on the expected delivery route and delivery sequence.* Scheduled and received high-priority receipts, which had to be cross-docked for same-day shipping. Coordinated Will Call pick-ups.* Scheduled daily routing for drivers to include pick-ups and deliveries; ensured NTSB compliance. Preloaded or pre-staged a driver’s second set of drop-offs. Processed daily orders and prepared paperwork for deliveries.* Communicated with drivers regularly to ensure compliance with NTSB rules and regulations.* Conducted new hire orientation and forklift certification.* Coordinated with outside vendors for equipment repair and truck and trailer leasing. Show less

Employbridge
Jan 2022 - Oct 2023* Lead safety expert for 17 branches and their respective clients across 4 states; formal assessments, evaluations, and inspections. Advised colleagues and clients on safety and hazards (recognized and potential). Immediate safety support for mentoring, resource tools, and advisor for all safety-related incidents.* Performed data analysis for trends and increases or decreases in incidents, workman comp accruals, Injury Frequency Rate (IFR), and client and branch grade. Coordinated calls with appropriate colleagues to discuss findings and the way forward.* Approved new accounts; conducted an establishment search and internal reports to review safety violations history, IFR, and Experience Modification (Ex Mod) score.Reviewed every incident and unsafe safety observation notifications. Sought clarifying questions for better understanding; providing appropriate guidance.* Coaching, teaching, and evaluating/assessing Lockout/Tagout (LOTO), machine guarding, ergonomics, proper lifting, Emergency Egress, Powered Industrial Trucks (PIT's) operation and training requirements, and IIPP* Conducted initial and refresher safety and claims training for new colleague hires.Worked closely with Regional Vice Presidents and the Director of Operations to improve the knowledge and performance of site managers. Participated in weekly site manager huddles. Show less * Validated 150+ associates' qualifications on various Power Industrial Trucks (PIT's); classroom instruction, administered five assessments, and evaluated hands-on operations. Adhered to Cal-OSHA standards.* On-site manager for 20 associates. Trained and certified 50+ employees on the safe and proper operation of the Bendi forklift, and conducted new hire onboarding. * Provided professional development through counseling, warehouse operations tips, conflict resolution, as well as refresher training as required by the client. Performed associate performance reviews, safety observations, and incident investigations. Processed Payroll.* Communicated with client on a daily basis regarding their personnel needs. Prospecting included posting jobs on job search websites, cold calling talent pool, and putting out flyers. Prescreened administrative information and conducted telephonic or in-person interviews with prospects. * Conducted audits of paperwork and data to ensure compliance with company and Federal policies/regulations. Show less
Health And Safety Specialist OSHA Certified - 5119, 511, and 10 Hr
Oct 2022 - Oct 2023Staff Performance Manager & Forklift Validator/Trainer
Jan 2022 - Oct 2022

Rugs usa
Apr 2024 - Aug 2024Warehouse supervisor* Supervised multiple departments; shipping, order picking, special packaging, and loading.* Selected to reestablish the safety committee program; created safety tracker, training topics and materials, and led daily and monthly safety training. * Applied Kaizen principles in a multitude of warehouse operations; safety, new employee training, efficiency and cost savings, accuracy, and cross-training.* Instrumental in the reestablishment of the safety committee program.* Improved bagging efficiency was adopted by the company; saved costs on supplies and improved speed.* Inquired and coached employees on production, accuracy, and procedural shortcomings. Improved overall knowledge of team members through in-depth and detailed education of the big picture impact. Show less
Licenses & Certifications

Observer coach trainer academy (oc/t)
Us army national training center ft. irwin, caFeb 2016
Master fitness trainer
Division chief, physical readiness divisionAug 2013
Army recruiter
Us army recruiting and retention school, ft. jackson, scSept 2008- View certificate

Demonstrated senior logistics
Sole-the international society of logisticsFeb 2018 
Equal opportunity leader
Us armyMay 2012- View certificate

Master resilience trainer
University of pennsylvaniaApr 2014 - View certificate

Applied suicide intervention skills training (asist)
Us armyAug 2017
Honors & Awards
- Awarded to Mark EstradaAcademic Excellence - 2012 Achieved top 10 percent in GPA
- Awarded to Mark EstradaMagna Cum Laude -
- Awarded to Mark EstradaMilitary Outstanding Volunteer Service Medal (MOVSM) US Army For over 2,000 hours of volunteer work throughout 22 year Army career.
Volunteer Experience
CHAMPS Peer Student Mentor
Issued by Ashford University on Jan 2016
Associated with Mark EstradaFootball Coach
Issued by Fort Bliss Falcons on Jun 2006
Associated with Mark EstradaFootball Coach
Issued by Killeen Colts & Killeen Spartans on Jan 2010
Associated with Mark EstradaCoordinator Of Volunteers & Volunteer
Issued by US Army on Jun 1999
Associated with Mark Estrada
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