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Martha May Canales

Martha may canales

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location of Martha May CanalesManila, National Capital Region, Philippines
Phone number of Martha May Canales+91 xxxx xxxxx

  • Timeline

    Feb 2011 - Mar 2017

    Customer Experience Team Lead

    TELUS International Philippines
    Jun 2014 - Nov 2014

    Faculty/ Curriculum Developer

    STI
    Mar 2017 - Jul 2018

    Customer Support Executive

    Thomson Reuters
    Current Company
    Jul 2018 - now

    Customer Service Manager

    NetSuite

  • About me

    Customer Service Manager at NetSuite

  • Education

    • Cainta catholic college, cainta, rizal

      -
      Certificate teacher program

    • Ateneo de manila university

      -
      Masters in biology

    • Arellano university

      2006 - 2010
      Bachelor of science in nursing

  • Experience

    • Telus international philippines

      Feb 2011 - Mar 2017
      Customer experience team lead

      Customer Experience Team LeadApril 2016 – March 2017Customer Experience AnalystSeptember 2013 - April 2016Customer Experience AnalystApril 2013 – May 2013Tri-skilled CSRFebruary 2011 – September 2013

    • Sti

      Jun 2014 - Nov 2014
      Faculty/ curriculum developer

      STI College – Faculty/ Curriculum Developer

    • Thomson reuters

      Mar 2017 - Jul 2018
      Customer support executive

      Risk – Regulatory Intelligence

    • Netsuite

      Jul 2018 - now
      Customer service manager

      Platinum Support

  • Licenses & Certifications

    • Licensure for teachers examination passer

      Professional regulation commission
      Aug 2014

    • Nursing licensure examination passer

      Professional regulation commission
      Dec 2010

    • Lean six sigma yellow belt (icyb)

      Lean six sigma group
      Dec 2016