
Timeline
About me
Account Manager
Education

Nichols school
2002 - 2009High school diploma
College of charleston
2009 - 2013B.a communication; media studies
Canisius college
2016 - 2017Master's of sport administration
Experience

Citadel broadcasting company
Jun 2009 - Jul 2009Intern• Assisted disc jockeys during broadcast.• Researched information for the radio stations' websites.• Conducted promotional events at concerts with prize wheels.• Managed prize distribution network.

Girl scouts of western new york
May 2010 - Jul 2010Communication marketing assistant• Edited and created press releases.• Edited GSWNY website.• Created brochures for each of the 8 GSWNY camp.• Developed presentations for award ceremonies and events.• Assisted in communication between employees at GSWNY.

College of charleston hockey
Sept 2010 - May 2013President• Coordinated team transportation for games, practices, off-ice training and fundraising events.• Managed team travel and hotel needs for away games.• Operated the audio system and scoreboard.• Assisted coaching and supervising games/practices.• Responsible for communication between coaching staff and players. • Communicated between opponents and coaches.• Communicated to parents, fans and sponsors providing weekly updates and highlights with an overview of the season.• Announced starting line-ups, goals scored and penalties.• Organized and sold t-shirts to fans prior to each game.• Created and organized the annual golf tournament fundraiser.• Formed partnerships with local business owners and companies; secured funding and corporate sponsorships to cover team's expenses.• Represented the team before the Campus Recreation Office and the Student Government Association.• Created and managed the team’s annual budget.• Created and managed the team’s website, Facebook, Twitter, Instagram and email.• Organized all marketing efforts on and off campus. Show less

Boston bruins
May 2012 - Aug 2012Community relations intern• Organized databases of donations, community ticket programs and player appearances.• Managed the Community Relations’ email.• Managed donation and player requests.• Photographed players at events which were published on the Bruins’ website.• Communicated with the Bruins’ fan base.• Sent fan packs and donations to organizations and individuals.• Organized Rookie Day for new Bruins’ players.• Attended hospital and library visits.• Assisted players at community visits.• Organized a library visit and book reading.• Created goodie bags for hospital and library visits.• Wrote recaps after each event.• Acted as Blades, the Bruins’ mascot for special events. Show less

Duke university
Jul 2013 - Dec 2015Athletic facilities, game operations and championshipsGame Operations Manager (Women’s Soccer, Men’s Soccer, Women’s Basketball, Women’s Lacrosse, Men’s Lacrosse)• Prepared specific timelines for the set-up and break-down of each home event.• Managed the facility set-up and breakdown of each home event.• Prepared detailed staff information sheets to include game-specific information, stadium policies and staffing post instructions.• Coordinated staffing needs including event security/ushers, EMS, Duke Police, Fire Safety and student assistant workers.• Managed and track budget reports for teams’ operational budgets.• Supervised the event staff security and student workers.• Served as the game management liaison for Duke Police and EMS.• Communicated to visiting teams and officials prior to game day to coordinate travel, uniform colors, post-game meals and any special needs.• Scheduled visiting team practices and athletic training needs.• Managed crowd control and disability management.• Coordinated with Raycom Sports and ESPN for televised games.Student Assistant Staff Manager.• Managed department hiring, mentoring and development of student assistants.• Scheduled time off and student hours through online software (SubItUp.)• Created an orientation program for new and former student assistants.• Coordinate events for student assistant development.Coordinator for all NCAA and ACC Championships held at Duke University• Created budgets, facility profiles, contact lists and television surveys.• Submitted each financial report to the NCAA for tournament settlement.• Submitted bids for each potential championship held at Duke.• Created operational timelines for championships.• Managed event staff for championships.• Acquired all hotel reservations for participating teams, officials and tournament committee members.• Created hotel contracts with specifications provided by the ACC and/or NCAA. Show less

Buffalo sabres
Dec 2015 - May 2022• Prepared detailed outlines and instructions for events as required, based on lessee needs, and distributed information to the appropriate building personnel and event staff.• Recommended staffing levels based on lessee needs for all event staff including security, ushers, medical staff, stagehands, etc.• Coordinated, scheduled, and directed contract and event support personnel including ushers, medical staff, stagehands.• Provided financial reports and estimates.• Assured that facility set-ups are in accordance with lessee agreements and needs, safety, fire and health codes and procedures.• Provided direction and direct supervision to all event staff members. Show less
Senior Event Manager
Aug 2018 - May 2022Event Manager
Dec 2015 - Jul 2018

Crowley webb
May 2022 - nowAccount Manager
May 2023 - nowSenior Account Executive
May 2022 - Apr 2023
Licenses & Certifications

American red cross adult cpr/aed, pediatric cpr and first aid
American red cross
Fema emergency management - active shooter
Fema
Fema emergency management - fundamentals of emergency management
Fema
Fema emergency management - intro to incident command system
Fema
Fema emergency management - incident command system for single resources & initial action incidents
Fema
Fema emergency management - intro to exercises
Fema
Honors & Awards
- Awarded to Laura Hettrick30 Under 30 Buffalo Business First May 2019
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