Experience

• 

  Prince georges county maryland

  Jan 1994 - Jun 1996

  School teacher
• 

  Effective design studio llc

  Jan 1997 - Jan 1998

  Production coordinator

  Production CoordinatorManaged multiple accounts and projects including – client relations, bid creation, third party vendor relations, budgeting, and scheduling for all designers. Assumed responsibility as staff web developer, working with designers to develop well-coded, clean, effective websites for a variety of clients, using HTML and JavaScript technologies.

• 

  Intraware

  Mar 1998 - Sept 1998

  Web developer

  Web DeveloperMember of large web engineering team, developing internal e-commerce projects for a leading Application Service Provider delivering technology management solutions to Fortune 500 companies. Developed projects using, HTML and Netscape Applications Server (NAS) to create database driven e-commerce front-end interfaces. Was responsible for own time management and prioritization of tasks that included daily production of HTML for internal and external clients, content system updates, and special development projects. Skills used were HTML, DHTML, Javascript, and some Perl development and NAS integration. Experience in template driven, dynamic environments. Show less

• 

  Ifilm

  Sept 1998 - May 1999

  Technical producer/production manager

  Technical Producer/Release Manager• Managed all print and web development projects from inception to completion including, gathering requirements from marketing and business development to create functional specifications, determining schedules and establishing priorities.• Created detailed schedules using MS Project and managed resource allocation across all development projects. • Coordinated daily site production and release builds for two multimedia sites – one consumer website focusing on Internet film and one B2B website targeting film industry professionals. Managed the design, video compression teams and coordinated engineering teams through 2 major site launches, as well as daily production and site support. • Assisted in the hiring and employee review process for both engineering and production staff. Show less

• 

  Learning network

  Jun 1999 - May 2000

  Lead project manager

  ProducerLearning Network (Part of Pearson Education – Pearson plc.) which was an online education company. • Managed multiple educational web development projects (budgets in excess of one million dollars). Served as primary client contact for all projects, managed client expectations, developed schedules, detailed budgets, and performed risk analysis and risk management.• Wrote requirements documentation including market research, data analysis, functional specifications, UML use cases, and close out documentation for database driven web applications, user interfaces, and multimedia applications.• Lead cross-functional project teams consisting of members from up to 10 departments to develop in-house products for what was www.learningnetwork.com, as well as managed a staff of producers to ensure coordination of development efforts to deliver project on time and on budget.• Projects included: o Production of a fully localized website for teaching English to non-native speakers (three different languages for five countries). o An assessment engine for fully interactive testing, scoring, and results delivery via the Internet. Audio recording and playback tool using Macromedia Director. Show less

• 

  Chevron

  Jul 2000 - Jan 2002

  Project coordinator

  Project Coordinator • Liaison between the IT department for the Global Lubricants division and other business units to manage projects dealing with the integration of various systems during the Chevron and Texaco merger. • Responsible for budgeting, creating viable project and resource plans for a program of large-scale critical projects with an overall budget in excess of 20 million dollars.• Participated in the establishment of a Program Management Office using Project Management skills, to develop Project Management processes, project templates, testing plans, and foster best practice communications for team members• Managed budget and resource tracking for over 200 resources on over 20 projects. Show less

• 

  Hudson global resources

  Jan 2002 - Oct 2003

  Project manager - levi strauss/california aaa

  Deployment Manager/Project Manager – contract assignment• Worked as a contract Project Manager for clients such as Levi Strauss & Co. and California AAA (CSAA).• Responsible for deployment management of multiple large-scale applications, including coordinating training, creating support/maintenance documentation, PR communications plans and deployment /release scheduling.• Project Manager for Levi Strauss Global Network Redesign project, charged with overhauling the network infrastructure for the LS & Co. WAN.• Responsible for budgeting, creating and maintaining multi-year project plans for international project deployments with a budget of 12 million dollars. Show less

• 

  Microsoft

  Oct 2003 - Apr 2015

  Senior Program Manager• Led multiple virtual teams – which includes up to 30 globally-dispersed resources for various technologies – who develop technical tools and training materials for Microsoft’s Premier Customers (who have support contracts with Microsoft). Includes – video, ILT and self-paced training.• Drove project trade-off discussions, communicating vision and ensuring buyoff of project goals with all levels of Management. • Led headquarters peer team's project portfolio and roadmap, ensuring that Program Manager authoring-resource assignments were made.• Created a rhythm of the business and communication process for annual planning.• Created tools for the PM team to use in the annual product-planning exercises. Which involved working with managers and stakeholders from other organizations to gather business requirements, and articulate business justifications to establish a clear prioritization process.• Presented team vision to Microsoft internal audiences worldwide. Show less Program Manager, Microsoft Learning• Managed development of new Microsoft educational content both for software training and certification programs.• Owned 5 to 10 projects at a time, conducting team meetings with vendors and internal resources ranging from 7 to 10 resources, providing status reports, highlighting risk and mitigation to stakeholders, and coordinating with the test team for product release.• Responsible for annual budget planning activities, including presentations and resources planning.• Led teams responsible for determining business critical process changes, including implementation of an EPM solution.• Nominated for and participated in the Server and Tools Leadership program.• Acting Lead for the team during manager transition. This included leading the PM team, budget management, writing goals with my lead counterparts, getting manager buy-off on team vision and getting buy-in from the Program Management team on their goals. Show less

  • Senior Program Manager

    Dec 2007 - Apr 2015

  • Program Manager

    Oct 2003 - Dec 2007
• 

  Blue nile

  Jan 2004 - Mar 2004

  Project manager

  I worked for a short time as a Sarbanes-Oxley Project Manager. I was responsible for understanding the SOX act and the impact for the company. I worked with internal teams to understand the complete workings of the company from HR guidelines, data storage and personal safety. I also worked with auditing company to understand their requirements. Left go back to Microsoft as a full time employee.

• 

  Amazon

  Apr 2015 - Dec 2021

  I directly managed a global team of Program Managers who were responsible for developing and scaling internal technical training at Amazon worldwide. My team developed strategic roadmaps for onboarding all new technical individual contributors and managers. We also developed and scaled technical training for all engineers and technical managers. In addition to curriculum development, we managed pools of volunteer trainers and ran training sessions worldwide to onboard and develop Amazon's engineers. Show less Amazon.com – Seattle, WA April 2015 – October 2017Senior Program Manager I was part of a team focused on scaling technical training all of Amazon's engineers . As part of the team I:• Developed program roadmap, charter mission, vision, tenets with a multi-year plan• Created a framework and process for a Train the Trainer program – support technical employees to become trainers• Developed project management templates and process to aid the team in a consistent development process• Built tools and templates help technical subject matter experts develop Amazon specific training content.• Developed Leadership training for onboarding new technical managers and directors. • Skilled up 70 new trainers from April 2015 to December 15 in 5 different countries. • Increased the courses offered from 3 to 21• Scaled training to reach 10,000 technical employees worldwide• Expanded the programs employee reward program to ensure the volunteer training community is acknowledged for their efforts.• Worked with Managers and HR Business partners worldwide to build support of the program. Show less

  • Senior Program Manager

    Aug 2019 - Dec 2021

  • Manager, Senior Program Manager

    Oct 2017 - Aug 2019

  • Senior Program Manager

    Apr 2015 - Oct 2017
• 

  Databricks

  Jan 2022 - Jul 2022

  Staff program manager

  Lead the development and created programs to onboard and develop employees at Databricks.

• 

  Amazon

  Jul 2022 - now

  Manager, sr. program manager

  l lead an amazing team who own the flagship technical development programs for all of Amazon's technical community. We develop programs that support engineers from onboarding to next level.