Experience

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  European patent office

  Jul 2005 - Dec 2010

  Messaging & communications consultant / project lead

  Provided wide range of consultancy services, including infrastructure design and rollout of document content management software. Maintained EPO’s Lotus Notes email system, researched and implemented new applications and delivered 3rd level support to 8000 users in The Hague, Berlin, Munich, Brussels and Vienna. Defined and managed standard configuration for Lotus Domino and Windows servers; supervised Domino server upgrades and user migration. • Improved EPO’s email storage capacity by up to 75% and boosted business efficiency; recommended CommonStore solution to management and project-managed implementation of system enterprise-wide. • Pioneered iPhone integration with mail servers; investigated and implemented test structure commissioned by President of EPO; spearheaded trial rollout of iPhones to 50 end-users. Show less

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  Subsea 7

  Dec 2010 - May 2014

  Senior global ims technical project manager

  Managed large migration and decommissioning projects, post merger with Acergy and Subsea. Led a team of six to provide 3rd level support to 14,000 global users Delivered escalated support for local operations team across the world to support infrastructure, Windows server and OS deployments, and implemented global applications, using SMS 2003 and SCCM 2007. Provided VM support on VMware and MS Virtual Server. • Expedited smooth execution of Lotus Domino upgrade to Exchange and SharePoint 2010, migrating 14,000 users worldwide within 12 months; maintained two legacy Lotus Notes applications for daily reporting and port entry document production. • Spearheaded ongoing vessel service improvement programme and scheduled upgrades to vessel servers and software to minimise ship downtime. • Maximised business efficiency; engaged with key stakeholders within Subsea 7 and Getronics to identify and resolve 3rd line problems and provide support for the Wintel environments and Citrix XenApp 4.5 farm. Show less

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  Heineken

  May 2014 - Jun 2015

  Technical project manager | lotus domino to o365 migration

  Managed migration of email and databases from Lotus Domino to Exchange 365, heading up six-strong migration team. Delivered Windows server and Domino server refresh and Domino consolidation and decommissioning projects. Enabled SMS solution to work across Domino and Exchange platforms and provided 3rd line support for Lotus Domino, Exchange 365 and SMTP routing. Documented Help Desk processes and trained staff. • Facilitated smooth project delivery and met all fixed budgets and timescales; migrated email from Lotus Notes to O365 within seven months, with £65,000 project to migrate Lotus applications to SharePoint and .NET on course. • Improved business efficiency; devised and implemented an automated archiving process for inactive and migrated applications to reduce number of staff required and simplify archived database management by Help Desk. • Delivered substantial cost savings; reduced maintenance and licence fees through consolidation and decommissioning of server estate. Show less

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  National australia group

  Sept 2015 - Oct 2016

  Senior project manager

  Hired as one of the Project Managers to work on the programmes required to facilitate the demerger of Clydesdale Yorkshire Bank from National Australia Group. Utilised agile methodologies, managing multiple Infrastructure streams across the wider Finance, HR and PPI Automation programmes. Project managed the following:• The Infrastructure build to enable the separation from NAB of the Oracle Hyperion Financial Management application ahead of the demerger.• A solution to allow supported thin client access to existing HFM environment hosted by NAB. This included analysing various solutions that were compatible and acceptable to CYB, NAB and the version of HFM. • An SFTP solution with automated file handling for transfer of payroll information from 3rd party provider (CoreHR).• A new VPN with thick client connectivity to a hosted SAP Archive service.• Design, development and delivery of several other key product areas including PPI Operational Data Store, PPI Duplicate Checks and PPI Pega Workflow, including creation of new WAS network due to lack of capacity.• IP Address Management automation to deliver DNS, DHCP, and IP address management (DDI), replacing the previous manual management process and reducing costly downtime through human error. This was independent of the above programmes and involved full project life cycle from requirements analysis to implementation and closure with a £500k budget. Show less

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  Hewlett packard enterprise

  Apr 2017 - Apr 2018

  Senior project manager

  Senior Project Manager for the Lower North Island and South Island, I covered projects throughout all of New Zealand and New Caledonia. Responsibilities were to manage multiple Infrastructure projects, delivering to the customer’s expectations, on time and to budget; including project managing the following:• Data centre migration for leading transport and logistics company.• Data centre refresh for leading car manufacturer. • Storage refresh for a global mining company.• Network Access Control (Wired and Wireless) implementation for a NZ bank.• Implement 3PAR MetroCluster over diverse dark fibre connection for NZ dairy manufacturer.• Network Performance Management hardware/software implementation as part of a larger network and service assurance program for a global communication company. Show less

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  Ministry of health new zealand

  Apr 2018 - Oct 2019

  Senior project manager

  Senior Technical Project Manager for O365 deployment to include email migration from Lotus Domino to O365. Shortly into the analysis of the proposed work it became clear that a program needed to be established and 8 initial projects were identified. The first 2 critical projects were assigned to me and had to be completed before the email migration could begin. These were:• Email address format and domain name change. This was completed successfully and due to the thorough analysis and testing there were no incidents reported following the deployment.• O365 ProPlus Deployment. This project was very complex due to the volume of applications that had never been upgraded to work with the latest versions of Office, coupled with the issue that there was no accurate list of all the applications used by the Ministry and who used them. A lot of time and effort was put into the analysis of the applications and building a solid test plan to ensure the deployments ran smoothly and that the user experience was a positive one.Additional streams that I managed were the network assessment, initial assessment and start-up of the application rationalisation and building of an application catalogue. I also ran the Windows 10 and hardware refresh projects for 2 months whilst the PM was on holiday, completing the planning stage, RFQ, evaluation of hardware and initial build and testing. Show less

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  Spark new zealand

  Feb 2020 - Jun 2021

  Senior project manager

  Senior Project Manager working on the Oranga Tamariki Decommissioning programme as part of the separation of Oranga Tamariki from the Ministry of Social Development.Tasked with the following projects:• Deployed telephony solutions to OT offices and Residence to replace the existing VOIP phones and teleconferencing systems. This removed one of the last barriers to decommissioning the MSD switches at sites.• SEEMail implementation. This was completed successfully and was a dependency to the Email domain migrations taking place.• Email domain migrations. This project was the final stage of migrating the Email off the MSD mail systems and involved ensuring that the Service Management, Spam, Malware, Phishing, Safe links and Safe attachments settings were implemented as per best practice and tested prior to cutting the mx records over for the domains which removed the mail flow from the MSD system. • DNS migration. Implemented the Service Management, configuration of Azure DNS and the registration of the domains with LIverton Security who manage the .govt.nz domains for DIA. This allowed the successful cutover of the DNS records from the MSD servers to DNS in the OT Azure AD tenant.• Meeting Room Migrations. I took over this project in April towards the end of the pilot stage and moved the project forward into the Early Release Site stage and started the planning for the initial production deployment stage which will see the meeting room equipment deployed to an initial 200 rooms across 70 sites. Show less

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  Ascent business consulting

  Feb 2020 - now

  Principal consultant
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  Toka tū ake eqc

  Jul 2021 - now

  Senior project manager

  EQC are one of the few government agencies that have migrated completely to the Cloud. When they started the work, it was decided that decommissioning the on-premises infrastructure would not be part of those migration projects. I was tasked with tidying up the technical debt and the overarching goal of removing the Datacom Cloud Services for Government (DCSG) portal that EQC consumed, as well as the decommission of the Datacentres.Along the journey we encountered several projects that had de-scoped part of their migration, which meant we needed to complete that work before we could decommission the on-premises infrastructure. We also needed to solve issues that had been ongoing for many years and prevented some infrastructure from being decommissioned. Many systems continued to use on-premise Active Directory (AD) for authentication, instead of being migrated to Azure AD at the time the systems were migrated. Some highlights were:• TOSCA – migrated authentication and Role Based Access Control from on-premises AD Controllers to Azure.• Migrate Active Directory Federated Services to Azure AD.• Implement Azure Virtual Desktop replacement for Remote Desktop Services servers that were end of life and were used by 3rd party vendors to access the Claims Management System & OnBase.• Complete Exchange migration so Exchange servers could be decommissioned.• Migrate printers to a cloud-based print server that connected to our WiFi network, so on-premises print servers could be decommissioned.Other tasks that influenced the Decommission of the Datacentres were to ensure nothing was using the old wired MPLS LAN & WAN.• Decommission old Christchurch office and implement new WiFi only network in the new office building.• Review and improve the WiFi only network in the Wellington office.• Decommission all wired network infrastructure from all EQC offices. Show less