Experience

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  3way communications

  Mar 2019 - Jan 2021

  Customer service representative (usa based)

  -Manage large amount of phone calls from customers of television services provider based in USA.-Generate sales leads through incoming & outbound calls.-Identify and assess customers’ needs to achieve satisfaction-Build sustainable relationships and trust with customer accounts through open and interactive communication-Provide accurate, valid and complete information by using the right methods/tools-Handle customer complaints, provide appropriate solutions and alternatives within the time limits-Follow up to ensure resolution-Keep records of customer interactions, process customer accounts and file documents-Follow communication procedures, guidelines and policies Show less

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  Orient energy systems pvt. ltd.

  Jun 2019 - Jul 2019

  Product support engineer
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  Ds global pvt ltd-the renewable energy experts

  Nov 2020 - Mar 2021

  Technical sales executive

  -Site surveys and solar feasibility analysis-Meeting with customers at site location & virtually (Residential +Industrial).-Providing customers with information about company equipment and solar system.-Demonstrating company solar product.-Gathering information to accurately identify the customer’s solar needs.-Producing software simulation reports on helioscope-Selecting solar energy product and system to best suit the customer’s needs.-Preparing or reviewing designs for the customer’s solar installation.-Providing after sales services including courtesy calls and site. Show less

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  Fb energy

  Mar 2021 - Dec 2021

  Technical sales leader

  -Generate leads through references & virtually -Qualify leads-Doing Site surveys for solar system feasibility (Residential, commercial & Industrial)-Prepare sales action plans and strategies-Respond to sales inquiries and concerns by phone, electronically or in person-Ensure customer service satisfaction and good client relationships-Follow up on sales activity-Generated business worth of PKR 54 million through EPC projects and trading of solar panels and inverters.

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  Azeemi technologies

  Jan 2022 - now

  Key Responsibilities:As a Sales Account Manager,I identify and nurture the business opportunities across various sectors, from lead generation all the way to closing deals. My focus spans IT infrastructure, Databases(Oracle MYSQL, SQL Server), Business applications(Oralce EBS and Fusion), ERP advisory, Oracle licensing, e-invoicing, and cloud services, catering to both enterprise and SMB clients. I’ve had the privilege of working with a diverse range of industries, including banking, telecom, insurance, oil & gas, FMCG, real estate, construction, manufacturing, and public sectors etc. I engage deeply with customers, taking the time to understand their unique technology needs. By offering tailored IT solutions, I help drive efficiency and innovation within their organizations. Here’s a glimpse of the services and solutions I provide: -Oracle Licensing and Assessment Services (LMS)-SLA/Support Services & IT Outsourcing: Covering database management, ERP, infrastructure, cloud, and security solutions.-Database Services: Including disaster recovery, security, replication, high availability solutions, and database upgrades.-Cloud Services: Offering IaaS, PaaS, DRaaS, and seamless migration across platforms like OCI, AWS, and Azure.-Oracle EBS and Oracle Fusion: Managing licensing, upgrades, integration, and ongoing support.Infrastructure Services: Encompassing email licensing (O365, AD, MS Exchange), backup solutions, virtualization, asset management, and data center setup.-E-invoicing Solutions: Ensuring compliance with the Saudi Zakat, Tax, and Customs Authority (Flow Pro).Key Achievements:I have consistently exceeded my sales targets for three consecutive quarters, building strong partnerships with clients like AlRajhi Takaful, Saudi Electronic University, and Avis Rent A Car and many more. Developing relationships with key IT stakeholders—such as CIOs and IT Directors—has been crucial in enhancing client retention and satisfaction. Show less

  • Sales Account Manager

    Nov 2022 - now

  • Sales Executive

    Jan 2022 - Nov 2022