Experience

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  Holiday inn boulder, co

  Jan 1994 - Jan 1999

  Guest services manager/fom

  •Managed the front desk, audit and security shifts•Created an incentive programs, raised guest service scores•Accounts Receivables *Training

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  Hilton garden inn englewood, co

  Jun 1999 - Sept 2001

  Human resources manager

  •A member of the opening team at the Hilton Garden Inn•Implemented the structure of the offices prior to opening•Participated in Sales Blitzes for the hotel•In charge of recruitment, payroll, orientation and service training•A member of Human Resource Association•Notary

• 

  Ks concessions

  Sept 2001 - Jan 2004

  Owner/manager

  •Owned and operated Food and Game Concessions throughout Colorado and Texas•In charge of booking event space•Managed the hiring, training, daily operations, office operations

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  The curtis hotel/executive tower hotel with sage hospitality

  Jan 2004 - Feb 2008

  Sales manager

  Denver, CO•Managed ETH accounts contributing to a $4 million budget for rooms•Solicited and booked group business that exceeded the group room budget by almost 50% YTD in 2005•Created & sustained client relationships to ensure a positive experience at ETH until closing and relocating business for remodel and recreation of hotel•Designed unique hotel concept with small team to create renovated independent hotel•Contribution to opening new hotel with new concept with $2 million of business on the books•Creating awareness of the new hotel & managed Association, SMERF, Architecture/Design, Engineering, Automotive, Entertainment, & Transportation group business accounts•Exceeding revenue goals of $550,000 per quarter•Participating in various trade organizations such as Colorado Society of Association Executives, American Business Women’s Association, Meeting Professionals International, Meetings Industry Council etc.•Volunteering with trade organizations such as CSAE –Membership Committee, ABWA as the Networking Chair Show less

• 

  Colorado welcome center

  Mar 2008 - Jun 2008

  Manager

  Opening Manager•Opened the states tenth official Colorado Welcome Center for expected 45,000 visitors•Designed signage/opening materials•Designed layout of center, ordered building materials•Ordered all literature for center•Spoke at community events about economic impact of the new center•Recruited & managed all volunteer staff to operate the center•Promoted Tourism for Colorado in conjunction with the Colorado Tourism Office, Denver CO•Monthly reporting to the State and to the Alamosa Convention & Visitors Bureau•10% of time weekly hours dedicated to supporting the Alamosa Convention & Visitors Bureau supporting local conferences taking place in the valley Show less

• 

  Chair covers & linens

  May 2008 - May 2014

  Installer

  Installed event linens for all types of events.

• 

  Rio grande scenic railroad/iowa pacific holdings llc

  Jun 2008 - Mar 2009

  Guest service operations manager

  •In the same building as the Colorado Welcome Center, I was recruited to develop the RGSR reservations & gift shop teams•Developed high performance reservations & gift shop departments/staff•Reservation growth 60% from previous year•Developed & overseen daily operations •Developed inventory controls-reduced costs, comparison shopping/recycling•Financial-Daily, Weekly, Monthly reporting to corporate officers•Wrote training and daily procedures manuals for two departments•Sales & Marketing-event coordinator/ticket sales/promotions/coordinating with onboard teams•Daily accounting: deposits, banks, reports, spreadsheets •Inventory/Ordering controls, researched what is selling, procedures to account for merchandise•Purchasing budget/comparison shopping for office supplies for all depot departments Show less

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  The golden hotel

  Mar 2009 - Sept 2011

  Director of corporate sales

  •Head of the sales department•Training and supervising of sales and catering team•Worked closely with General Manager determining appropriate sales strategies in all market segments to maximize hotel revenues•Maximizing occupancy of conferences and groups with the Director of Catering to optimize business •Develop sales business relationships and partnerships for the hotel•Observe the market, identify lucrative sales targets •Monitor trends in main competitors business•Control department expenses•Met revenue goals •Participate as hotel representative in community and industry organizations for all markets•Inside and outside sales calls Show less

• 

  Concept restaurants inc. - the hotel boulderado & table mountain inn

  Sept 2011 - Mar 2012

  Area sales manager

  Area Sales for the Hotel Boulderado & Table Mountain Inn for all markets for meetings, events and corporate rates.

• 

  Pyrmid hotel group

  Jun 2012 - Oct 2015

  Business travel sales manager

  Business Travel Manager - Grow national and local business travel accounts through occupancy and revenue. Hotelligence monitoring to share shift and uncover accounts, make sure hotel has fair share. Outside sales calls, sales tours, revenue management, shop calls, monthly newsletters, daily account maintenance, and RFP's, Attend GBTA, RMBTA (volunteer).

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  Mpirmc

  Jan 2013 - Jan 2015

  Director of recruitment
• 

  Advocare

  Apr 2014 - Jun 2019

  Independent distributor

  Coaching, education, sales and teambuilding.

• 

  Rmbta

  Jun 2015 - Oct 2015

  Mic executive council representative for rmbta

  Overseeing MIC PR

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  Meetings industry council

  Jul 2015 - Oct 2015

  Communications committee member & rmbta representative

  I have been a member of RMBTA for years over my hotel career. Also volunteered for Hospitality Committee and Philanthropy Committee.

• 

  Pyramid hotel group

  Oct 2015 - Jun 2018

  Human Resources Generalist/PayrollTraining, Coaching and Counciling, Hiring, Timekeeping & Kronos, Accruals, Recruitment and Retention. Presentations for 401k, Medical Benefits and employee orientations. Training in Trak-1, GIS, and e-Verify systems. Organize volunteer events within the community. Member of HHRA and SHRM.

  • Complex Business Travel Manager

    Jul 2017 - Jun 2018

  • Human Resources Manager

    Oct 2015 - Jul 2017
• 

  Mic/gbtarm

  May 2018 - Aug 2024

  Mic executive council representative for gbtarm

  Meetings Industry Council board liaison for GBTA Rocky Mountain Travel Association

• 

  Stonebridge companies

  Jun 2018 - Sept 2019

  Director of sales
• 

  Zilis llc

  Feb 2019 - Jun 2020

  Ambassador

  Zilis CBD Distributor

• 

  Marriott international

  Sept 2019 - Jun 2020

  Sales executive - western mountain pacific region
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  The golden hotel (colorado)

  Jun 2020 - May 2021

  Director of sales at 5 senses hospitality management
• 

  5 senses hospitality management

  Oct 2023 - now

  • Sr. Area Director of Sales

    May 2021 - now

  • Regional Director of Sales

    Oct 2023 - Jan 2025
• 

  Crestline hotels & resorts

  Jan 2025 - now

  Regional director of sales

  Managing multiple hotel sales teams, developing, and implementing sales strategies, and building and maintaining relationships with potential clients and stakeholders.