Experience

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  Ecowas commission

  Jun 2019 - Sept 2019

  Information technology intern

  1.) Assisting IT staff in the implementation of IT projects, such as system upgrades, software deployments, and network enhancement.2.) Participating in the testing and evaluation of new hardware and software solutions.3.) Assisting Users in troubleshooting and resolving hardware and software problems such as computer crashes, network connectivity issues, printer malfunctions, and software application errors.4.) Assisting in the management and maintenance of the organization's network infrastructure, including switches, routers, firewalls, and wireless access points.5.) Contributing to the development and maintenance of the knowledge base, documenting troubleshooting procedures and resolutions for common issues. Show less

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  Nationtional health insurance authority

  Sept 2020 - Sept 2021

  Data processing specialist

  1.)Data processing and management- Collecting data from clients and verifying the accuracy and completeness of the collected data.-Intergrating data from multiple sources into a centralized database.2.)Collaboration and Documentation:-Collaborating with cross-sectional team's, such as data analyst and IT Professionals to support data initiatives and projects.3.)Customer Relations -Effectively communicating technical concepts, data processing procedures and potential limitations or challenges to clients or customers in a clear and understandable manner.-Maintaing regular communication channels to provide updates on data processing progress, address any concerns or questions and seek feedback from clients.4.) Complaints Resolution-Demonstrating empathy and understanding towards clients frustrations or dissatisfaction, acknowledging their concern and emotions.-identifying appropriate solutions or actions to address the client's complaint and resolve the issue effectively.-Collaborating with relevant teams or departments to implement corrective measures or process improvements to prevent similar complaints in the future. Show less

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  Freelance

  Feb 2022 - now

  Software developer
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  Embrighton tech ltd

  Oct 2023 - now

  Co-founder | software engineer