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Loris Ottier

Loris Ottier

Front Office Executive

Followers of Loris Ottier2000 followers
location of Loris OttierPully, Vaud, Switzerland

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  • Timeline

  • About me

    President Riviera Vaudoise&Valais at Les Clefs d'Or® International

  • Education

    • Leading Hotel of the World

      2012 -
      Guest Care Skills -Ability to implement Five Star Luxury Services Standards 100/100

    • École Hôtelière Rome, Italy.

      2000 - 2005
      Bachelor's degree Business/Managerial Economics

    • Les Roches

      2022 - 2024
      Executive Master’s in International Hotel Management and Real Estate international.

  • Experience

    • River Palace Hotel

      Jan 2003 - Jun 2003
      Front Office Executive

    • The Duke Hotel Rome

      Jan 2004 - Jun 2004
      Front Desk Attendant

    • Cardinal Hotel St Peter Roma

      Jan 2007 - Jan 2009
      Assistant F.O Manager

    • The Rathbone Hotel

      Jan 2009 - Nov 2010
      Front Office Executive

    • The Landmark London

      Nov 2010 - Apr 2011
      Conciergerie

    • Lausanne Palace

      May 2011 - Jul 2019
      Concierge Membre des Clefs d’Or

    • Les Clefs d'Or® International

      Sept 2017 - now

      • President Riviera Vaudoise&Bas-Valais Clefs d'Or section

        Oct 2020 - now

      • Member

        Sept 2017 - now

    • Hotel Royal Savoy Lausanne

      Aug 2019 - now
      Head Concierge Membre des Clefs d’Or

    • AICR International

      Dec 2019 - now
      Associate Member

  • Licenses & Certifications

    • Front Office Skills -Ability to implement Five Star Luxury Services Standards

      The Leading Hotels of the World
      May 2015

    • Secouriste d'entreprise Niveau 1 -AIS avec BLS-AED

      CHUV / Centre hospitalier universitaire vaudois
      Feb 2022

    • Art Oratoire

      HotellerieSuisse
      May 2021

    • Vendre ou donner envie d'acheter (Technique de vente)

      HotellerieSuisse
      Mar 2020

    • Gestion du Temps et du stress

      HotellerieSuisse
      Nov 2020

    • Certificate Thailandese Culture

      Sandoz Foundation Hotels
      Oct 2018

    • Les techniques du Revenue Management - niveau 2

      HotellerieSuisse
      Apr 2022

    • Les techniques du Revenue Management - niveau 1

      HotellerieSuisse
      Mar 2022

    • Guest Care Skills -Ability to implement Five Star Luxury Services Standards

      The Leading Hotels of the World
      Aug 2012

    • Prévention&Gestion des Conflits

      Sandoz Foundation Hotels
      Jul 2016

    • Expertise et conseil en sécurité électrique

      HotellerieSuisse
      Apr 2021

    • Formation CCNT (La durée travail et du reposes vacances, le paiement du salaire en cas d'empêchement de travailler et le licenciement en temps inopportun)

      HotellerieSuisse
      Oct 2020

    • Train the Trainer

      Sandoz Foundation Hotels
      Mar 2016

    • Accueil & Savoir Vivre (Accueil client & Gestion Conflits)

      HotellerieSuisse
      Oct 2020

  • Honors & Awards

    • Awarded to Loris Ottier
      Chiavi d'oro Clef d'or Suisse 2017