Praveen Kumar

Experience

• 

  DataFactZ

  Jun 2014 - Oct 2016

  Business Analyst

  Key Contributions & Achievements:✅ Requirement Elicitation & Analysis – Conducted business modeling sessions to gather client requirements, translating them into Business Use Cases and System Use Cases.✅ Process Visualization & Documentation – Created detailed Use Case Diagrams, Sequence Diagrams, and workflow models using MS Visio, improving stakeholder understanding of system functionality.✅ Data Management & Validation – Verified eligibility data across various departments, ensuring accurate updates to an AI-based Managed Care System, improving data quality and consistency.✅ Testing & Quality Assurance – Developed automated test scripts using WinRunner and Test Script Language (TSL) for Functional Testing, Regression Testing, and Usability Testing, ensuring system reliability.✅ SQL & Data Analysis – Executed SQL queries to extract, analyze, and validate test data, improving data integrity and decision-making for clients.✅ Project Coordination & Timeline Management – Utilized MS Project to define project timelines, milestones, and resource allocation, ensuring on-time delivery.✅ Stakeholder Collaboration – Worked closely with developers, QA teams, and business units to ensure project alignment with business goals.🚀 Impact: Improved data accuracy, system reliability, and workflow efficiency, enabling clients to make better business decisions through data-driven insights and automation. Show less

• 

  Shelter Insurance

  Mar 2017 - Sept 2019

  Business Analyst

  Key Contributions & Achievements:✅ Requirement Analysis & Stakeholder Collaboration – Engaged with underwriting, claims, and policy management teams to gather and document business requirements through knowledge transfer sessions and stakeholder meetings.✅ Process Automation & Optimization – Standardized policy workflows and data formats, reducing processing time and enhancing cross-product policy bundling efficiency.✅ Business & System Documentation – Developed Business Requirement Documents (BRD), System Requirement Specifications (SRS), use cases, and workflow diagrams to ensure seamless development and implementation.✅ Data Management & GIS Integration – Automated GIS data workflows for policy location tracking and risk analysis, improving data accuracy and reducing manual intervention.✅ Product Development & Testing – Created user stories and functional specifications, collaborated with QA teams, and conducted User Acceptance Testing (UAT) to validate system performance.✅ Regulatory Compliance & Risk Management – Ensured system adherence to insurance regulations and risk assessment protocols, mitigating compliance risks.✅ Agile & Change Management – Worked with cross-functional teams in Agile development cycles, prioritizing enhancements and coordinating system rollouts.✅ Training & User Adoption – Conducted training sessions and created user guides, ensuring smooth adoption of the new policy management system across business units.🚀 Impact: Successfully streamlined policy management processes, improved operational efficiency, and enhanced customer experience, enabling Shelter Insurance to deliver more accurate and efficient policy services. Show less

• 

  Spring Health

  Oct 2019 - Apr 2021

  Business Analyst

  Key Contributions & Achievements:✅ Requirement Gathering & Business Analysis – Collaborated with therapists, clinicians, and patients to gather requirements through interviews, focus groups, and brainstorming sessions to enhance platform functionality.✅ Process Automation & Optimization – Identified inefficiencies in patient onboarding and service desk operations, implementing workflow automation that reduced manual effort by 30%.✅ Data-Driven Decision Making – Assisted in converting patient location data into actionable insights for clinicians, improving accessibility to mental health services.✅ Regulatory Compliance – Ensured HIPAA compliance and data privacy by establishing security protocols and aligning system enhancements with healthcare regulations.✅ User Experience & Wireframing – Designed user flows, business rules, and wireframes to improve the platform’s usability and engagement.✅ Agile & Change Management – Partnered with product owners to create and prioritize user stories, ensuring smooth Agile development and timely feature releases.✅ Testing & Quality Assurance – Led User Acceptance Testing (UAT) and developed automated test scripts using WinRunner for functional, regression, and usability testing.✅ Stakeholder Engagement & Training – Conducted training sessions and developed user guides to enhance adoption of new platform features among mental health professionals.🚀 Impact: Improved platform efficiency, service delivery, and user experience, making mental health services more accessible and data-driven for patients and providers. Show less

• 

  The State of New York

  May 2021 - Feb 2023

  AI Business Analyst

  Key Contributions & Achievements:✅ Data Architecture & Modeling: Provided SME expertise to support Data Architecture and Data Modeling teams, aligning infrastructure data with Master Data Management (MDM) processes using Oracle-based solutions.✅ Data Standardization: Standardized data sourcing processes across state entities, ensuring seamless integration into the Enterprise Data Platform while optimizing performance with Oracle databases.✅ Security & Compliance: Implemented security architecture and data protection measures, ensuring compliance with GLBA, SOX, and PCI DSS regulations across state government IT infrastructure.✅ Cybersecurity Integration: Collaborated with multiple state departments to define security requirements, integrate cybersecurity tools, and enhance system-wide security protocols.✅ Testing & UAT: Developed and executed test plans, coordinated with QA teams for test script execution, and led User Acceptance Testing (UAT) to validate infrastructure data workflows.✅ Procurement & Vendor Management: Defined RFP requirements, evaluated vendor responses, and supported procurement initiatives to enhance procurement system capabilities.✅ Contract Lifecycle Management (CLM): Integrated Ironclad into contract management processes, automating approvals and reducing contract processing time by 20%.✅ Gap Analysis & System Enhancements: Conducted gap analysis to identify system deficiencies and proposed enhancements to align with infrastructure management requirements.✅ SQL & Data Migration: Led data validation, migration, and backend testing using Oracle SQL, ensuring accuracy, integrity, and security of infrastructure data.🚀 Impact: Enabled data-driven infrastructure planning, improved data consistency across departments, and streamlined statewide decision-making processes, enhancing operational efficiency and long-term infrastructure management. Show less

• 

  Wells Fargo

  Mar 2023 - now

  AI Business Analyst

  Key Contributions & Achievements:✅ Spearheaded the implementation of AI-powered fraud detection models, enhancing real-time monitoring and significantly reducing fraudulent activities.✅ Conducted Requirement Elicitation and Gap Analysis to identify security vulnerabilities and recommend AI-based fraud prevention enhancements.✅ Developed complex Oracle SQL queries and Python scripts for data validation, fraud pattern detection, and anomaly identification, integrating machine learning models for predictive analytics.✅ Led User Acceptance Testing (UAT) and executed Smoke, Regression, Integration, and Functional Testing to validate AI-driven fraud detection workflows.✅ Designed intuitive HTML-based web interfaces to visualize AI-generated insights, improving real-time fraud activity monitoring.✅ Collaborated with cross-functional teams—including cybersecurity, IT, and business units—to ensure seamless AI system implementation while maintaining compliance with GLBA, SOX, and PCI DSS regulations.✅ Streamlined contract management by integrating Ironclad and CLM tools, automating approval processes, and reducing manual effort by 25%.✅ Leveraged Agile methodologies to manage project timelines, prioritize backlog items, and deliver fraud prevention solutions on time and within budget.🚀 Impact: Strengthened Wells Fargo’s fraud detection capabilities, improved system security, and streamlined risk assessment processes, enhancing customer protection and regulatory compliance. Show less