Amy Caudle Haley (SPHR SHRM-SCP)

Experience

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  Kelly Services

  Mar 1996 - Mar 1998

  Account Manager

  • Increased sales through the account management and business development of branch office top 10 accounts. Acted as On Site Manager for Citgo Petroleum.• Recruited, screened, interviewed, tested, and coordinated placement of clerical, technical, professional, and light industrial temporary associates.• Generalist Human Resources duties including: attending job fairs, developing recruitment flyers and advertising, employee relations, accounts receivable, worker’s compensation, unemployment insurance, and associate counseling. Show less

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  Great Plains Coca-Cola Bottling Company

  Aug 1998 - Feb 2000

  Regional Human Resources Administrator

  • Human Resources Generalist for 5 facilities throughout Oklahoma and Arkansas.• Travel weekly to each facility to administer all benefit programs, conduct new associate orientation, recruit, attend job fairs, interview, hire, terminate, counsel, carry out disciplinary action, process payroll changes, accept associate complaints and concerns, present service awards, control temporary labor and costs, process worker’s compensation and unemployment claims, and any other Generalist Human Resources duties as required. Show less

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  Staffmark

  Feb 2000 - Apr 2001

  Area Support Manager

  • Area Manager for Oklahoma On-Site programs. On-Site client accounts such as Whirlpool, Zebco, SunTech, Cingular Wireless, and Kwikset, have over 100 temporary associates working on-site and are directed by a StaffMark designated On-Site Manager.• Train, audit, direct and provide operational support to four On-Site Managers in an effort to exceed overall client expectations.• Oversee the effective development and maintenance of Recruiting Plans, Hiring Processes, Safety Programs, and Associate Management Programs.• Monitor ISO compliance and conduct quarterly reviews with clients to present performance attributes such as turnover, absenteeism, and order fulfillment. Show less

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  Cingular Wireless

  Apr 2001 - Aug 2003

  Employee/Labor Relations Manager

  • Employee/Labor Relations Manager for 900 employee Call Center handling labor issues with Communication Workers of America (CWA) Local 6012.• Hear formal and informal union grievances, contract interpretation/negotiation, conduct daily meetings with V.P. of union stewards, partner with CWA on activities including Christmas Angel Tree, Vendor Day, Blood Drives, and Veteran’s Donations.• Approve all formal levels of employee discipline, administer employee terminations, conduct internal investigations, coordinate STD/FMLA reporting, benefit administration, recruiting, new hire orientation, employee relations, unemployment, and worker’s compensation. Show less

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  Dollar Thrifty Automotive Group, Inc.

  Nov 2006 - Jan 2008

  Manager, Corporate Staffing

  • Manage 4 Recruiters, Coordinator, and the corporate recruitment function, including direct hire and temporary staffing, development of recruiting strategies and screening processes, resolution of recruitment issues, and recruitment, screening and processing of prospective employees for higher level and management positions.• Select, negotiate fee arrangements, and maintain relationships with third party vendors providing temporary and contract services.• Research and analyze employee relations issues and counsel managers and employees regarding Human Resources policies and procedures.• Identify best practices and develop and recommend policies, programs and practices governing the company’s recruitment and staffing function.• Serve as a functional leader on the PeopleSoft Recruitment software and develop associated templates, processes and internal user training through assigned projects. Show less

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  Explorer Pipeline

  Dec 2008 - Nov 2014

  Human Resources Business Partner

  As Human Resource Business Partner I am responsible for providing expertise and support in the development and execution of Human Resource programs in the areas of recruiting, employee relations, organizational development, policy analysis and development, and compliance with governmental regulations.• Manage HR Generalist and Office Services Coordinator while providing expertise and support in the development and execution of HR programs in the areas of recruiting, employee relations, organizational development, policy analysis and development, and compliance with government regulations.• Design and manage the Company’s employee relations program to establish best practice and maintain effective communication among employees and management for the uniform and equitable application of policies and procedures.• Create and administer the Company’s recruitment program by assisting managers define needs and develop job specifications, determine recruiting sources, screen applications, conduct interviews, make job offers and coordinate employee relocation.• Coordinate benefits, 401(k) programs, employee development, compensation, performance management, succession planning, government reporting, affirmative action, and HRIS system. Show less

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  HoganTaylor LLP

  Nov 2014 - Apr 2015

  Human Resources Director

  As Human Resource Director, I planned, directed and carried out activities pertaining to all phases of human resources activity including HR Model activities, benefit administration, recruiting, retention and development of personnel.

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  The Persimmon Group

  Apr 2015 - Apr 2017

  Consultant

  Founded in 2004, The Persimmon Group is an Oklahoma-based management consulting firm that works with organizations, in both the public and private sector that want a tailored approach to business growth and improvement opportunities. Our experienced consultants have a wide range of expertise in numerous areas including business strategy, project management, information technology, and leadership development, among others.Working collaboratively, our experienced and proven consultants grow and guide your people, empowering them to become catalysts of change and creators of lasting solutions. We employ a holistic approach aimed at improving your people, processes and tools. And while we leverage proven methodologies, we understand that your company deserves and expects more than shrink-wrapped solutions, so our services are tailored to your precise needs and goals. And The Persimmon Group doesn’t stop at helping companies achieve better results; we help them develop the desired capabilities to sustain that success going forward. This focus on lasting results has helped clients apply new knowledge and skills across their enterprises, creating a sustained culture of performance and excellence.My role as a consultant with TPG includes:Organizational Design and TransformationPeople Performance Management and Succession PlanningTalent Management and Learning DevelopmentEmployee EngagementPolicy and Job Description Development360 and Personality AssessmentsCulture Change InitiativesLeadership DevelopmentOrganizational Climate Surveys and AssessmentsTo learn more about our organization, please visit http://thepersimmongroup.com/ Show less

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  T.D. Williamson

  Apr 2017 - Nov 2019

  Human Resources Manager

  Develop leadership capabilities, hire the best people and implement all HR initiatives and programs for assigned business units that will enhance a high-performance culture and contribute to TDW success.

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  Arrowhead Consulting

  Nov 2019 - now

  Vice President, Human Resources; OE/LD Practice Lead and Contract Senior Consultant

  11/2020 - Present - Professional Speaker and Senior Consultant. Certified Trainer in DiSC Assessments, Core Clarity CliftonStrengths, Hogan Assessments, Patrick Lencioni's 5 Behaviors, and Insight Colors.11/2019 - 11/2020 -Vice President, Human Resources - Organizational Effectiveness/Leadership Development Practice LeadLeadership Development - Personal Development Assessments, Leadership Effectiveness Reviews, Competency Model Review and Development, Competency Training and Workshops, Customized Coaching and Mentoring Programs and Post-Program Health Checks. Organizational Effectiveness - Strategic Plan Development and Implementation, Performance Management, Succession Planning, Talent Management and Assessments, Organizational Design, and Business Intelligence and Analytics. Training on topics including: Building Trust and Credibility, Building Collaborative Teams, Change Management, Communication Fundamentals, Conflict Resolution/Management, Emotional Intelligence, Insight Colors, DiSC, CliftonStrengths, Time Management, SMART Goal Setting and Strategic Thinking. Show less

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  QuikTrip

  Jul 2020 - Sept 2023

  Corporate Trainer and Instructional Designer

  Responsible for designing, developing, and implementing learning solutions based on the training needs of the business. Implements follow up on training to ensure effectiveness and retention. This role manages training projects and coordinates project resources to meet established deadlines. Instructional Design. a. Own full cycle assessment, design, and maintenance of business-critical training programs using principles of adult learning. i. Develop materials for courses including facilitator guide, participants guide, PowerPoint deck, case-studies, and job aids. ii. Collaborate with key stakeholders to create training. iii. Design traditional instructor-led courses, online programs, web-based learning aids, and other training materials as needed, utilizing software and graphic applications such as Articulate, Captivate, Camtasia, Adobe Creative Suite, and other tools. iv. Write storyboards, produce media, and lessons that utilize technology to achieve learning objectives—including videos, interactive authoring, simulations, and games. v. Serve as a project manager to coordinate assigned projects and courses and ensure the deliverable meets expectations and the project is completed within the agreed timeline working closely with stakeholders to create the course development plan, project milestones, and the production timeline. vi. Collaborate with Data Team to analyze and interpret program results to measure training effectiveness. b. Implement instructional design principles and best practices to engage learners and achieve results. 2. Facilitate Training. a. Facilitate corporate training programs using a variety of methodologies, techniques and tools to ensure maximum effectiveness. b. Assist with the design and expansion of training and development programs based on the needs of the organization. c. Ensure that class content is delivered as designed and make specific recommendations to improve content and design. Show less

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  Helmerich & Payne

  Sept 2023 - now

  Organizational Health Specialist, Senior

  Responsible for the facilitation and evaluation of organizational health programs at H&P. Curates organizational health content. Oversees the request, prioritization, program design, resourcing with facilitator(s), and evaluation of programs delivered to teams within the organization. Supports and leverages performance consulting with HRBPs and business leaders to deliver timely and relevant team building solutions enabling business results.• Plan and deliver engaging learning experiences for people leaders and their teams to move the business forward• Build effective yet practical toolkits for organizational health facilitators, people managers and teams to integrate into daily activities• Facilitate ongoing training and meetings for international organizational health certification graduates.• Serve as a trusted advisor and key partner to build organizational health capability to executives, leaders, HRBPs, and teams• Collaborate with key stakeholders to assess leadership challenges and capability gaps and curate from existing programs and/or contribute to the design of new programs and experiences to effectively address gaps• Establish and nurture relationships with individuals of varying backgrounds and learning styles• Develop and execute actionable change management strategies that are tailored to the different types of users/personas and includes communications, training, change networks, leadership, and sponsor engagement to ensure the adoption and acceptance of new or enhanced end user capabilities and behaviors• Apply a data-driven approach to measuring the effectiveness of org health programs and continuously thoughtfully iterate to improve results• Engage with internal communications, training, talent and other partners across the enterprise and 3rd party partners where appropriate to help drive org health strategies, plans and activities• Contribute to projects, programs and learning initiatives to support HRBPs and organizational leaders Show less