Jason Le

Experience

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  Easy Smog

  Apr 2000 - Aug 2006

  Systems Admin and Clean Air Systems Specialist

  -Account management-Website and Marketing Coordinator-Inspect vehicles required by the State of California. -Managed Clean Air Smog System performance and updates-Business Strategist/Analyst-Inventory and asset management-Additional responsibilities include: customer service, cashier, mechanical diagnostics, customer relations

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  RH Peterson

  Jan 2006 - Jan 2006

  IT Support Specialist

  http://www.rhpeterson.comResponsible for: Backups, User Desktop/Laptop/Phone/Printer support, Inventory, Research, Updates and Upgrades, EmailsKnowledge and Experience with: Active Directory, Microsoft Exchange, Toshiba Digital Phone Systems Management, Windows XP, Office, Server 2003, VNC, ERP Systems Management, ROI/Manage2000 support

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  Ceradyne, Inc.

  Nov 2006 - Nov 2010

  IT Support Specialist

  Ceradyne Management Information Services:Environment: Windows (XP/2K), Office, (03/07), Cisco, KronosSoftware: Altiris, Cisco, ROI - Manage 2000, SAP, Good Link, Fax Press, Cisco Manager, Unity Administration, Helpdesk Ticketing Software, Kronos WorkforceRecent work: Helpdesk Ticketing Management (Altiris), Cisco Phone Management, Unity Voice Call Administration, Fax System, Direct Dial, Windows Mobile 6.1, Kronos ConfigurationRelated Projects and Implementations: Mantis Bug Tracker, Cisco VOIP, Kronos Workforce, 5-S/Kaizen CoordinatorSupport: desktop, laptop, printers, mobile device, phones, kronos devices, touch screens, software, manage 2k, sap, fax, Show less

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  NDS Limited

  Nov 2010 - Mar 2012

  IT Support Analyst

  Information Technology AnalystImage administration, Mobile device integration and administration:Blackberry server, Good server, AT&TSoftware: W7, Bitlocker, Pointsec, AD

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  Cisco

  Jan 2015 - May 2018

  Service Delivery and LifeCycle Lead for Cisco IT.Key Projects: Service Now Global Asset Module ImplementationMac Life Cycle and Service Delivery LeadProject Management and Software ImplementationSoftware - Service Now, ESP, Windows, OSX, iOSHardware - Apple, Mac, Lenovo, Surface Security - Anti Virus Service and Server management: Trend Micro, Symantec, McAfee. Encryption: Bit LockerDeployment and Implementation - Microsoft Deployment Tool Kit implementation, Auto-IT imaging service leadMobility - AT&T service management, Good Mobile and blackberry server management.

  • IT Global Service Delivery Management

    Jan 2017 - May 2018

  • Information Technology and Services Professional

    Jul 2012 - Apr 2018

  • Representative Service Delivery Management

    Jan 2015 - Nov 2016
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  ConsultNet

  May 2018 - Aug 2018

  IT Analyst

  IT Support- Software- Hardware- Asset Management- End Point Imaging

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  Synamedia

  Aug 2018 - Mar 2020

  IT Technical Support Lead

  - End User Technology Support- Supporting Business Technologies and IT Support- Global Mobility Management; oversee mobile services with AT&T, Verizon & Rogers

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  True Love Community

  Jan 2019 - now

  Managing day to day operations, building and leading operational teams. Operations - Systems & AdministrationFinancial - Analyst: Budgeting & Forecasting, AdvisorInformation Technology - Services & CoordinatorLeadership - Teams & Groups Administration

  • Director of Operations

    Jan 2022 - now

  • Administrative Director

    Jan 2019 - Dec 2022
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  New American Funding

  Mar 2020 - now

  Recent Roles and Responsibilities:Safeguarding & Operations- Implementing security improvements by assessing current situation; evaluating trends; anticipating requirements across multiple platforms: KACE, Qualys, and Active Directory- Monitoring the company’s networks to keep an eye out for any security breaches and investigate it if one does occur.- Identifying and solving potential and actual security problems.- Maintaining quality service by following organization standards.- Remotely install & update software to remediate vulnerabilities.- Conduct frequent testing of remediation methods and deployments.- Leading a team to patch and/or help learn about security procedures.Reporting & Analytics:- Keeping management informed by preparing performance dashboards and reports; communicating vulnerability status.- Prepare dashboards that take note of security vulnerabilities and potential breaches.- Recognizing problems by identifying abnormalities, reporting potential vulnerabilities, and verifying data integrity.- Research the latest in information technology security trends to keep up to date with the subject and use the latest technology to protect information.- Develop a security patching plan for best standards and practices for the company.- Make recommendations to managers & leads about security advancements & best practices to best protect the company’s systems. Show less

  • Cybersecurity Analyst II

    Dec 2023 - now

  • Cybersecurity Analyst

    May 2022 - Jan 2024

  • Cybersecurity Specialist

    May 2021 - May 2022

  • IT Support

    Mar 2020 - May 2021