Mohamad Febrian

Experience

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  Digital Talent Scholarship

  Jul 2021 - Aug 2021

  Scholarship (Junior Mobile Programmer)

  1 - Demonstrate operating system platforms and programming languages in software Competency2 - Design mobile interfaces3 - Designing databases and data persistence on mobile data4- Developing mobile location based services, GPS and mobile navigation5 - Explain the basics of mobile security6 - Demonstrate Mobile Sensors and Technical Specifications7 - Determine mobile cellular networks

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  Kopi Kenangan

  Aug 2022 - Aug 2023

  Barista Part Time

  The required soft skills, such as teamwork and adherence to the organization, are crucial in the workplace. Additionally, the ability to create products within a timeframe of less than 1 minute is a highly valued skill. Furthermore, the capability to inspect goods and input them accurately into the system is an essential aspect of inventory management. Effectively managing the available stock items is also an integral part of the responsibilities in this position.

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  PT Sigap prima astrea

  Mar 2023 - Apr 2024

  Programmer Internship

  • Web and server maintenance: Managing and maintaining the functioning of the web and server, including handling routine updates and technical issues. • Creating a internal website: Designing a user-friendly internal website for effective communication within the organization. I employed frameworks such as CodeIgniter 3 and Odoo, integrating PHP, JavaScript, HTML, Python, PostgreSQL and MySQL to create a robust and efficient internal website. • Containerization: Utilizing Docker to containerize applications, ensuring portability, scalability, and consistent development environments.• Utilized Git/GitHub/GitLab for version control, collaboration, and source code management during development.• Performing User Acceptance Testing (UAT) on mobile applications: Conducting comprehensive testing to ensure optimal performance of mobile applications. • Repairing internal employee laptops: Diagnosing and fixing hardware and software issues on employees' laptops with prompt responsiveness. Show less

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  Amdocs

  May 2024 - now

  Software Engineer

  • Monitor and analyze critical production systems (servers, applications, and networks) using Grafana, Dynatrace, Kibana (OpenShift), Splunk, and AWS CloudWatch to ensure system availability and performance.• Perform log analysis, anomaly detection, and basic troubleshooting on Unix/Linux systems via MobaXterm.• Handle incident management: investigate alerts, perform first-line troubleshooting, document actions, and escalate to L2/L3 via UTS Ticket & Jira when required.• Manage and monitor the Billing System to ensure accurate and smooth transaction processing, aligned with SLA requirements.• Perform Volume Compare Data between XL and Partner systems to ensure all call and SMS transaction data are properly reconciled and discrepancies are detected.• Coordinate with cross-functional teams to resolve incidents, optimize performance, and support change implementations.• Develop and maintain automation scripts using Python and Shell Script to streamline operational tasks and monitoring checks, improving efficiency and reducing manual effort.• Implement and maintain CI/CD pipelines using Jenkins to automate deployments, testing, and monitoring workflows.• Participate in change management (RFC/CRQ) processes including system patching, maintenance, and configuration changes with proper validation and documentation.• Prepare incident reports, downtime analysis, and system performance reports for review and continuous improvement.• Maintain and update operational SOPs and troubleshooting playbooks to enhance knowledge sharing and reduce MTTR (Mean Time To Resolution).• Operate under 24/7 shift rotation, ensuring continuous system availability and quick incident response Show less