Ivana Spackova

Experience

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  Úřad vlády České republiky

  Oct 2016 - Dec 2016

  Intern (Section for European Affairs, European Policy Coordination Department)

  Preparing resource materials, collecting, analyzing and summarizing information from the area of macro-regional strategies and development co-operation, arranging meetings and appointments.

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  House of Lobkowicz

  Dec 2016 - Oct 2017

  Customer Success Specialist

  - Responsible for the smooth day-to-day functioning of the museum, including various activities related to handling sales in the museum gift shop.- Ensuring high-quality visitor service for museum visitors.- Addressing operational issues, handling customer complaints, and collecting feedback.

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  ELAI - European Leadership & Academic Institute

  Aug 2017 - Aug 2019

  Organizing workshops, seminars, mentoring programs and conferences, acquiring new clients and contacts, implementing strategic sales plans, and communicating with customers, lectures and business partners. - Planning and organizing events in accordance with a budget and a time schedule.

  • Project and Account Manager

    May 2018 - Aug 2019

  • Project Coordinator

    Aug 2017 - May 2018
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  Foxentry

  Sept 2020 - now

  With the financial and team growth of the company, I transitioned into a managerial role, taking charge of building the company structure, establishing processes, and ensuring smooth internal functioning. Currently, my focus lies on nurturing long-term relationships with key clients and negotiating new business partnerships. I manage sales and CS teams, monitor the company's income and expenses, and identify cost-saving opportunities and operational gaps. Above that, I closely collaborate with the development team, supporting the CEO with the further development of the product. Show less

  • Key Account Manager & Director of Operations

    May 2021 - now

  • Account Manager

    Sept 2020 - May 2021