
Timeline
About me
instructional technologist, musician, cartophile, guacamole artist, bow-tie enthusiast, msba grad student
Education

Valparaiso university
2006 - 2008Mba mbahttps://www.valpo.edu/mba/

Valparaiso university
1993 - 1997B.s. meteorology/geographyActivities and Societies: Phi Mu Alpha Sinfonia, Sweetwine, Jazz Band, University Singers

Drake university
2022 - 2024Ms business analyticshttps://online.drake.edu/master-of-business-analytics/
Experience

Valparaiso university
Jun 1997 - Jun 2020College of Nursing and Health Professions∙Provide exclusive and comprehensive technology support to students, faculty, staff, visitors, and friends of the Valparaiso University College of Nursing and Health Professions∙Serve as primary technical support for all College of Nursing and Health Professions technical equipment (classroom and lab technology, distance learning technology, faculty and staff machines and printers) and facilitate the integration and implementation of technology in curricula ∙Utilize customer service skills as a part of the Technical Services team, building relationships between IT and campus community at large∙Implement, provide training, and serve as primary contact for OMR exam scanning software at the university∙Serve as technology lead to the Teaching Resource Committee to develop, maintain, and evaluate programs and resources for effective teaching and learning∙Develop documentation for proper uses of technology, other equipment, and specialized software∙Manage technology resource pool and incorporate model into other IT departments; provide maintenance, consulting, and training on equipment∙Create and cultivate monthly in-service workshops based on trending technology needs; geared towards faculty and staffDistance Education∙Coordinate all campus distance-learning environments for synchronous classroom content for delivery in real-time to actively participating remote students in the graduate nursing, health administration, PP-OTD, public health, MBA, and other programs ∙Schedule, train, and support all distance learning student technicians on live-streaming software, video switching hardware, and pertinent classroom technology∙Partner with IT Academic Services and VITAL in the areas of classroom design, recording system implementation, and course management systems∙Administer Webex system Show less ∙Provide exclusive and comprehensive technology support to students, faculty, executive & administrative staff, visitors, and friends of the Valparaiso University Law School and Heritage Hall Lawyering Skills Center∙Technology lead for all Law Conferences, Symposia, Lectures, and other special events. Consult and advise all guests on presentation needs including but not limited to classroom technology, live audio, printing, connecting devices to wireless, post-production of audio/videos∙Collaborate, interact, and consult with IT departments across Valparaiso University and evaluate day-to-day technology operations primarily of the Law School and determine workloads between main campus and Law IT departments∙Develop tailored technology and training in a one-to-one environment to meet individual faculty academic, research, and teaching needs∙Advise faculty on appropriate and innovative use of classroom technology; produce support documentation and instructional videos; mentor faculty on advances in classroom technology∙Incorporate and support online meeting technologies including Skype, BlueJeans, WebEx, Google Hangouts, Polycom∙Recruit, hire, train, and supervise technology interns and student aides∙Oversee budgeting, inventory management, configuration, and installation of all technology for executive & administrative staff , faculty, student organizations, and classrooms. This includes computers, printers, and other peripherals; improving inventory rotation by moving to solid state drives and memory improvement to drive hardware costs approximately 70% downward∙Administer Law School specific technologies: Panopto CourseCast, Legal Server, digital messaging systems, Papercut, ExamSoft/Examplify Show less • Consulted with Faculty on classroom technologies and pedagogical initiatives• Developed seminars for University Faculty/Staff in multimedia applications• Administered, maintained and updated software Advanced Media Lab• Provided client-side support for Blackboard support• Researched third-party and Blackboard deployed Building Blocks for use on the Blackboard Production Server• Developed documentation for both department and campus-wide objectives• Assisted University Archives with transfer of traditional media to digital formats• Investigated and assessed emerging technologies such as blogging, wikis, forums and podcasting• Oversaw the workloads of IT Fellows assigned to our department• Consulted and trained departments on use of Hannon Hill Content Management System• Continued working with Information Technology Newsletter (SummIT) through the Hannon Hill Content Management System Show less • Implemented and administered UNIX based web servers; served as backup Unix administrator• Collaborated on Information Technology Newsletter (SummIT)• Designed Kiosk interface for CCLIR and general purpose kiosks• Redesigned Core, Christ College, graduating senior, MLK day and general education surveys and supply links to correlating databases• Worked with different departments and committees for site-specific software, web configuration and database management including DxRNursing and Courseware• Collaborated with vendors and colleagues on hardware/software purchases such as web statistical packages, web cameras, courseware, and web servers• Trained faculty and staff in TopClass, Prometheus and Blackboard Courseware Systems• Trained and advised faculty and staff to maintain both secured and non-secured web based forms to deliver data to customers• Managed web-based applications such as streaming audio, courseware, calendaring, and web statistical packages• Installed Sun Webserver software to interface with Datatel system • Developed and administered campus intranet system with colleagues• Implemented and maintained secure web server for secure transactions• Assisted with several physical networking projects• Configured, managed and maintained the VAX System, including hardware, system software, and central application software; Integrated PMDF mail with the larger campus email system• Found and implemented migration paths for system functions as VAX System ceased operations• Assisted with the support of Novell client workstations; installation and configuration• Maintained Novell accounts, including creation, deletion and access privileges• Participated in establishing application software setup and user interface in labs and faculty/staff offices Show less
Associate Director of Technology, Office of Information Technology | CONHP
Jan 2019 - Jun 2020Associate Director of Technology, Valparaiso School of Law
Dec 2007 - Dec 2018Instructional Design and Multimedia Specialist
Jan 2007 - Dec 2007Web Systems Administrator / Vax Administrator
Jun 1997 - Dec 2006

Drake university
Aug 2021 - now∙Responsible for the continuity of online graduate courses offered through the Drake Online department.∙Coordinated and organized Wrike project management system to support the course/program creation and continuity cycles∙Advised and consulted with Faculty in course management systems' best practices Blueprint for Success (formerly Bulldog Foundations) is a one-credit hour course designed to help students explore social justice issues, consider life skills necessary for success, and refine academic strategies. Topics include: equity and inclusion; stress identification and management; bystander intervention; healthy relationships and violence prevention; resilience and mindfulness.
Instructional Technologist, Drake Online and Continuing Education
Jun 2020 - nowAdjunct Instructor
Aug 2021 - Dec 2022
Licenses & Certifications
- View certificate

Learning to teach online
LinkedinApr 2020 - View certificate

Teaching techniques: creating effective learning assessments
LinkedinMar 2020 - View certificate

Blackboard 9.x essential training: instructors
LinkedinMar 2020 - View certificate

Digital transformation
LinkedinMay 2020 - View certificate

Improving your listening skills
LinkedinMay 2020 - View certificate

Flipping the classroom
Lynda.comNov 2018 - View certificate

Instructional design: working with smes
LinkedinApr 2020 - View certificate

Teaching techniques: classroom cloud strategy
Lynda.comApr 2018 - View certificate

Elearning essentials: storyboarding
LinkedinApr 2020 - View certificate

Instructional design: adult learners
LinkedinMar 2020 - View certificate

Learning snagit for mac
LinkedinApr 2020 - View certificate

Cert prep: project management professional (pmp)®
LinkedinApr 2020 - View certificate

Reaching out of your comfort zone
LinkedinApr 2020 - View certificate

Teaching techniques: developing curriculum
LinkedinMay 2020
Honors & Awards
- Awarded to William KleinAward of Excellence in Category 2b: Electronic Computing Newsletter ACM SIGUCCS 2008 SummIT was an electronic newsletter published by Valparaiso University's OIT during the years of 2007 & 2008. I played a major role in creation, editing, and publishing of the newsletter with some of the following goals in mind:*To help University community anticipate new technology or changes in current policy and services*To show how technology helps people forward their goals by showcasing faculty, students, and staff who use technology in interesting and creative ways*To… Show more SummIT was an electronic newsletter published by Valparaiso University's OIT during the years of 2007 & 2008. I played a major role in creation, editing, and publishing of the newsletter with some of the following goals in mind:*To help University community anticipate new technology or changes in current policy and services*To show how technology helps people forward their goals by showcasing faculty, students, and staff who use technology in interesting and creative ways*To exploit potential of an online newsletter: links and various media*To foster the IT Fellows program*To encourage people to use IT training services to enhance their efficiency or learn new technology*To promote technology for reducing waste and energy consumption and supporting other green efforts on campus.*To give the community another way to contact IT through Ask IT*To provide articles of interest for each segment of the community*To encourage people to sample technology through reminders of what's available Show less
- Awarded to William KleinAward of Excellence in Category 2b: Electronic Computing Newsletter ACM SIGUCCS 2007 SummIT was an electronic newsletter published by Valparaiso University's OIT during the years of 2007 & 2008. I played a major role in creation, editing, and publishing of the newsletter with some of the following goals in mind:*To help University community anticipate new technology or changes in current policy and services*To show how technology helps people forward their goals by showcasing faculty, students, and staff who use technology in interesting and creative ways*To… Show more SummIT was an electronic newsletter published by Valparaiso University's OIT during the years of 2007 & 2008. I played a major role in creation, editing, and publishing of the newsletter with some of the following goals in mind:*To help University community anticipate new technology or changes in current policy and services*To show how technology helps people forward their goals by showcasing faculty, students, and staff who use technology in interesting and creative ways*To exploit potential of an online newsletter: links and various media*To foster the IT Fellows program*To encourage people to use IT training services to enhance their efficiency or learn new technology*To promote technology for reducing waste and energy consumption and supporting other green efforts on campus.*To give the community another way to contact IT through Ask IT*To provide articles of interest for each segment of the community*To encourage people to sample technology through reminders of what's available Show less
Volunteer Experience
Worship Team Member
Issued by Valparaiso Nazarene Church on May 2005
Associated with William Klein
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