Experience

• 

  Bank of america

  Sept 1996 - now

  Delivered complex analysis, strategic planning, and process improvement advisory, as well as executed business plans and strategic initiatives that achieve optimal business results. - Created a simplified solution to monitor and track active enterprise audit issues by designing and developing an online self-service portal, which provided a consistent view of currently active and historical issues, and eliminated the manual efforts and risk involved in gathering data and distributing reports. - Solved a business process efficiency problem by creating a self-service analytic and reporting solution to derive insights and perform analytics, enabling the organization to move from a reactive to a proactive approach. Increased the speed and precision in identifying emerging trends for root cause analysis, while reducing the required manual case review efforts.- Led the initiative to train business partners across the organization in leveraging this self-service analytic and reporting tool to create effective monitoring of operational processes for identifying emerging trends and potential risks, along with validating and measuring the effectiveness of initiatives.- Managed tools, technology and process enablement supporting the data mining, analysis and reporting for potential non-compliance with laws and regulations and established end-to-end text mining in support of regulatory audit and compliance.- Improved controls, data quality and reduced risk by streamlining the monthly potential non-compliance with laws & regulations data mining and reporting routines, introducing automation with new tools and technologies, eliminating manual updates and distribution of data. Show less Created, delivered and managed the monthly Financial Reporting for customer segments organization.- Led the initiative to drive the Definitions and Analytics for General Ledger Segments Reporting and established the process. Determined the Retention Metrics to support senior leadership scorecards by creating the monthly Household Attrition Analysis Process and Reporting toolset.- Led the project to define customer segmentation at a Household level and, drove the design and development of a monthly process to produce Household level Analytics and Reporting.- Led the monthly activities to enable sharing and collaboration of data sourcing activities within Segments Finance and Controller organizations by creating the Data Sourcing Forum along with a SharePoint Collaboration Site, and established a central source of Financial, Household and Operational information. Show less Managed multiple applications, development projects and resource allocation across various initiatives and day to day operations.- Led Compensation and Sales Reporting systems by establishing strategic technical direction and systems architecture for initiatives, and provided software development oversight throughout project lifecycle.- Created a roadmap and implemented a Strategic Compensation platform to bring together various Compensation Systems within Global Wealth and Investment Management into a single platform, enabling to consolidate technology platforms and reduce total cost of ownership by 35%.- Led the initiative to reduce deployment time by 80% and improve the time to market by redesigning the existing application framework into an object oriented and compartmentalized and rules based processing system, eliminating complexity within the application. Show less Managed the Core Formulaic and Rules Based Compensation application, along with the supporting reporting applications for Private Banking and Investments.- Led the design, development and support of various Full-Service Compensation Reporting systems and established strategic application architecture for all of Wealth and Investment Management Compensation systems.- Designed and developed user interface and reporting applications supporting credit decision making, loan origination, underwriting and funding areas within Consumer Finance and Business Banking. Show less

  • Senior Vice President | Process Design Consultant, Global Technology & Operations

    Jun 2001 - now

  • Senior Vice President | Senior Technology Manager, Segments Data Management & Reporting

    Aug 2010 - May 2014

  • Sr Technology Manager, Global Wealth & Investment Management Technology & Operations

    Jul 2008 - Aug 2010

  • Technical Team Lead, Global Technology & Operations

    Sept 1996 - Jul 2008