Deep Enrich
Fabian enrique garcia castro
2000 followersTimeline
About me
Vice President Operations & Country Lead en iQor Colombia
Education
Universidad autonoma del caribe
2011 - 2013Especialista en alta gerencia business/commerce, generalUniversidad autonoma del caribe
2000 - 2006Abogado law
Experience
Transcom colombia
Mar 2006 - Nov 2012Director de Operaciones
Jul 2011 - Nov 2012Account Manager
Aug 2008 - Jun 2011Supervisor Bilingüe
Sept 2007 - Aug 2008Analista de Calidad
Jul 2007 - Sept 2007Consultor Telefónico
Mar 2006 - Jul 2007
Atlantic international bpo colombia
Dec 2012 - Apr 2018Director de operaciones
Sykes enterprises, incorporated
Apr 2018 - Apr 2022Director de operaciones
Iqor
Mar 2022 - nowVice President Operations & Country Lead en iQor Colombia
Sept 2024 - nowSenior Director Of Operations & Country Lead
Mar 2022 - Sept 2024
Licenses & Certifications
- View certificate
Certified copc implementation leader copc cx standard release 6.0
Kenwin - copc inc. implementation partnerJul 2017
Scrum master professional certificate
CertiprofOct 2022Scrum foundation professional certificate
CertiprofMay 2022- View certificate
World business forum bogotá
WobiOct 2024 Agile hr certified professional
CertiprofSept 2022
Languages
- esEspañol
- inIngles
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