Sherif Abdullah

Experience

• 

  Sina Masr Company

  Jul 2015 - Aug 2015

  Security Supervisor

  Responsible for arranging time, giving approvals on reports.

• 

  Saib

  Jun 2017 - Jul 2017

  Customer Service Representative

  - I learned how to make the investment certificates for the bank customer through its system learned detailed information about loans & checks and also learned the teller’s transactions with customers.

• 

  Al Arab Group For Publishing And Training

  Jan 2018 - Feb 2018

  Sales Model

  - Participated as a Model With The Arab Group for Training and Publishing at Cairo International Book fair 2018 .- Preparing books and purchase orders to major Egyptian and foreign universities and agencies, selling books, making invoices and meet customer satisfactions.- Preparation and responsibility of the Arabic pavilion at the Cairo International Book Fair 2018

• 

  Saib

  Jun 2018 - Jul 2018

  Customer Service Representative

  - Reviewed and verified the corporate account opening and maintenance forms and performed all Know-Your-Client necessary measures.- I learned how to deal with bank’s customer, learned how to solve problems and get the customer satisfied, also learned about banks products.- Selling bank products over the phone & Dealing with the public.

• 

  Military service

  Jan 2019 - Feb 2020

  Soldier

  Completed My Military Service

• 

  EGBANK

  Jul 2020 - now

  Organize and equip workstations and complete work as per schedule quickly and accurately.Ensure safety measures compliance by maintaining minimum amount of teller cash.Support the daily operations of the compliance and AML function, collaborating closely with operations and business teams.Monitor transactions and activities that deviate from a customer's typical account behavior or usual activity level.Review KYC/AML documents for new clients to ensure compliance with local regulations and company standards.Stay informed about new regulations, disseminate relevant information to staff, and oversee implementation monitoring.Answers Teller questions, solves problems, and assists with sensitivemember relations problems. Explains policies and procedures to members. Makes judgments for Tellers (within limits of authority) pertaining to cashing and/or accepting checks or drafts.Determine client needs through client conversations and ensure salesstaff referral.Interact with management to stay advanced on bank developments andinitiatives.Guide teller staff on complex transactions.Adhere to balancing guidelines while counting cash and balancingassigned cash and work.Ensure compliance of tellers with audit, bank and regulatory policies.Maintains an inventory of cashier's checks, money orders, receipts, and other negotiable items for use in the Teller area. Show less Accept retail and/or commercial deposits, loan payments, process.checking and savings account withdrawals. Maintain an adequate cash drawer at all times. Balance cash drawer in accordance with Bank procedures and regulations, including periodic batching of cashed checks. Maintains the highest level of confidentiality with all information obtained. Represent the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers. Show less

  • Head Cash - Branch Compliance Officer

    Jun 2023 - now

  • Senior Universal Teller

    Jan 2021 - Jun 2023

  • Teller

    Jul 2020 - Jan 2021