César Fernández Velázquez

Experience

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  Fabre Computadores SLU

  Jun 2003 - Nov 2004

  Purchasing Manager

  Purchasing manager of computer parts for Spain, Portugal and Brazil sales and stock control. Computer maintenance

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  PCV Soluciones Informáticas

  Nov 2004 - Sept 2006

  Technical Support Analyst

  Assembly, repair and maintenance. Network and computer periphericals

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  JM Empresa de Servicios

  Sept 2006 - Jun 2007

  Administrative Assistant

  Billing and control. Computer maintenance

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  Decathlon Internacional

  Jul 2010 - Jan 2011

  Sales Agent

  stock control, customer care

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  Chartis

  Jun 2011 - Sept 2011

  IT Support Analyst

  User support, remote assistance, BlackBerry services administration, Active Directory Administration, Network infrastructure maintenance, Backup (Veritas)

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  Baker & McKenzie

  Oct 2011 - Oct 2014

  IT Analyst

  Incidence support (BITS)Remote and onsite support to user (aprox 250 users) VIP users includedCitrix and juniper, User administration in Active Directory and Exchange (2010)Backup (Symantec backup exec)Windows server 2008 r2User administration in BES (V5 SP3),Network maintenance and upgrade (cisco environment).XP to Windows 7 environment deploymentMobile phone administrationMobile devices (Iphone, Ipad...) administration and configuration using Mobile IronPrinting supportUSED TOOLS- BMC Bits Incidence support reporting tool- Backup Exec (backup and restore tool)- DM Humminbird (Document Management tool)- Office (2003 and 2010)- Citrix and Juniper connection tools (remote access tools)- Windows 7 enterprise environment- Blackberry BES v5 sp3 (user administration)- Windows server 2008r2 (Active Directory and server environment)- Exchange 2010 (mail administration)- Hp JetAdmin (printing administration tool)- Mobile Iron admin console (mobile devices administration, smartphone, IPAD, Iphone...) Show less

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  Herbert Smith Freehills

  Oct 2014 - Aug 2017

  IT Manager and Support Analyst

  Incident support (Service Now)Remote and onsite support to user (aprox 143 users) VIP users are also includedWindows 7 environmentUser administration in Exchange (2010), Active Directory (2010), SCCMBlackberry Server (BES V5 SP3 and BES10) management and administrationMobile devices (Iphone, Ipad...) administration and configuration using AirwatchMimesweeper, MessagelabsWorksite document management and problem solving.LexisNexis InterActionBudget management, purchasing, future needs foreseeing.IT Staff managementUSED TOOLS- Service Now incident support reporting tool- Riverbed Network appliance- Worksite Document Management tool- Office 2010- Cisco VPN client- Blackberry BES v5 SP3 and Bes 10 (user administration)- Windows Server 2012 r2 (Server environment)- Exchange 2010 (email administration)- Airwatch admin console (mobile devices administration, smartphone, IPAD, Iphone...)- RSA admin console Show less

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  International Organization of Securities Commissions (IOSCO)

  Nov 2017 - now

  IT manager

  Incident supportRemote and onsite support to user (aprox 40 users) VIP users are also includedWindows 10 environmentUser administration in Exchange Online, Azure Active Directory, Office 365Mobile devices (Iphone, Ipad...) administration and configuration using MS inTuneBudget management, purchasing, future needs foreseeing.IT Staff management and coordination