Experience

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  Easycomp

  Jan 2005 - Mar 2005

  Assist students with the Office package and internet. Basic English classes.

  • IT instructor

    Jan 2005 - Mar 2005

  • English teacher

    Jan 2005 - Mar 2005
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  Colégio clóvis bevilácqua

  Feb 2005 - Jun 2005

  It instructor

  Responsible for machines, hardware and software, and assistance to teachers and students during classes.

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  Wct logística

  Aug 2005 - Aug 2006

  Information technology department intern

  - Stock control website development  - User support  - Network administration (adding points, deactivating points, crimping patch panels and cables)  - Managing servers  - Being an interface with the technical team of the ERP (LIBRA) used in the company. Technology:  ASP  HTML  SQL

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  Ogeda it solutions - ford

  Aug 2006 - Jun 2007

  Support analyst

  - Service Desk and Video Conference - User support - Video conference coordination Client: SIEMENS / FORD

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  Siemens ltda

  Aug 2007 - Jun 2008

  Support analyst

  - Service Desk/ Field Service VIP/ Video Conference - User support - Support for the presidency and board of directors - Video conference coordination Customer: FORD

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  Unisys brasil

  Jun 2008 - Oct 2009

  Software factory intern

  Projects: - Calypso (Point of Sale system for Carrefour stores) - Software factory Activities:  - CMMI level 3 renewal project  - Documentation of requirements and use cases using the RUP-based methodology.  - Development in Ansi C on the Linux platform, installation of the system on test machines, assistance with support.

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  T-systems

  Oct 2009 - Jun 2016

  International projects Daimler 24x7:  - Global Smaragd Support Center and TcuA (Team Center-based systems for engineering documentation)  - Daimler testing system Activities:  - 2nd level support for Daimler engineering system  - Monitoring  - Acting on incidents  - Coordination of changes  - Access to Linux servers  - Contact with the first global levels  - Contact with the Customer  - Constant contact with other technical teams. (Main: India, Slovakia, Germany)  - Backlog  - Reports for analyzing environments  - Development of materials for monthly quality meetings  - IT service management based on ITIL  - Fulfill SLA  - Systems training taught by Germans in the English language.  - Definition and improvement of processes  - Documentation and implementation of the shift handover portal and user training Tools:  - CISM  - Nagios - Icinga Show less Customer: MERCEDES BENZ Daimler projects:  - Engine testing system (Mtest)  - Truck after sales (Proparts)  - Torque management (Getorque) Activities:  - Requirements gathering  - Customer contact  - Team contact national and international technical  - Specification  - Implementation  - Regression, integration, black box, white box tests (RHtests)  - Implementation of versions in a production environment through changes  - Use of approval environments  - User training - System support  - System maintenance (bug fixes and improvements)  - Documentations Technology:  UML (use cases, class diagram, activity diagram, sequence diagram, component diagram)  MER  C++  C#  SQL (Stored procedures, triggers, CRUD)  DB2  CMMI  Methodologies based on RUP Tools:  Enterprise Architect  SVN  Polarion  Microsoft Visual Studio  Microsoft SQL Server Show less

  • Software Engineer

    Sept 2013 - Jun 2016

  • Softwate Engineer

    Oct 2010 - Sept 2013

  • Embedded Electronics intern

    Oct 2009 - Oct 2010
• 

  Amancay it solutions and people

  Jul 2016 - Feb 2017

  Full requirements analyst

  Project: Flix Media (Cinemark) Requirements engineering Scrum UML BPMN Kanban Documentation (Vision document, minutes)

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  Kraft consulting (atual dkp)

  Mar 2017 - Jan 2018

  Full requirements analyst

  Projects: Flix Media (Cinemark) Mochine Modas Eucatex Requirements engineering Scrum UML BPMN Kanban Documentation (Vision document, minutes) Microsoft TFS

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  Dkp

  Jan 2018 - Sept 2020

  As a Product Owner, I am a facilitator between the business area and technical team, I analyze customer current situation, identify opportunities and together with the technical team we define a proposed scenario with solutions, I lead, manage the projects and coordinate the internal and external team using Kanban, I perform sprint planning and backlog management. Control and report the project status, using schedules, monitoring meetings based on hybrid Scrum. Products: B2B E-Commerce, Multiplatform Mobile, integrated systems, BI, Sales order system. Projects delivered: 1) Mobile 1.1) Application for digitally signing Human Resources documents on construction sites - Participation in the entire project cycle from specification to sale, backlog management, monitoring with developers, scrum master and client, recruitment of partners, until final delivery to the user for approval. - Android Operating System for tablet devices; - Project led 100% remotely from São Paulo and resources in Belo Horizonte; - Communication in English with the plugin supplier in the United States, resolving understandings and conflicts between developers and support; 1.2) Sales order application - Participation in the entire project cycle from specification for sale, backlog management, monitoring with developers and customers, also playing the role of scrum master, recruiting partners, until final delivery to the user for approval. - Management of new features and improvements through Grooming; - Multiplataform; - Monitoring the publication of versions on the Apple Store and Google Play; - Training users during presential event. Show less

  • Product Owner

    Jan 2019 - Sept 2020

  • Senior Requirements Analyst

    Jan 2018 - Jan 2019
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  Equinix

  Sept 2020 - May 2021

  Senior product owner

  Customer: Business System Analyst at EQUINIX Development of Service Now Worked with an international team.

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  Grupo multi

  May 2021 - Oct 2023

  Senior product owner / manager

  Tools: JIRA, Confluence, Monday, Trello, Figma, Miro, Adobe XD Product Owner for Marketing products: Delivery of the system for managing marketing funds.Product Owner in the B2C segment: Delivery of the after-sales system with SAP integration, E-commerce Support in the management of SAP S4 Hana Implementation Management with key users and SAP specialists to understand processes, impediments, gaps, tests. Collaboration to disseminate the use of JIRA tools.

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  Klabin

  Jan 2024 - now

  Senior product manager