Experience

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  Pellegrini engineers

  Jun 1990 - Jul 1998

  Engineering technician

  Computer Aided Drafting and Design for civil engineering and survey projects; designed marketing materials and proposals for local and state contract negotiations; assisted with trade show coordination.

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  Edutech centers (computer learning network)

  Jul 1998 - May 2002

  Instructor/site manager

  Instructor for various computer software programs (mainly Microsoft products); understand learning styles and apply these skills to teach to a blended group of learning styles; created quick reference guides, training supplements & training manuals; set up remote training classrooms; instructed faculty and staff of Pennsylvania State University and St. Francis College.Site Manager Responsibilities Included: Managed instructional and sales staff; scheduled all classes; sales; customer service; created ads and marketing brochures for both corporate training and career school; event planning; assisted with trade show and career fair coordination; Authorized Prometric Test Center Administrator. Show less

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  Mts technologies, inc.

  May 2002 - May 2003

  Instructor

  Instructed Microsoft Office to staff; designed computer based training programs and wrote training manuals for software designed by the company for the military; assisted with website design and marketing material. Temporary position for Department of Defense contract.

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  Self employed

  May 2003 - Apr 2004

  Merchandiser

  Plan commercial displays, Place prices and descriptive signs, Change or rotate window displays, Develop ideas or plans for merchandise displays, Construct or assemble displays and Collaborate with others to obtain products; remove upcoming expiring product from shelf and replace with fresh product.Spouse was an Owner/Operator for a bread route.

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  Edutech centers

  Apr 2004 - Jan 2007

  Director of education

  Managed a faculty of more than 40 instructors and over 300 students; created and revised course outlines and syllabi; created new programs and submitted to the Department of Education for approval; accreditation compliance; designed and created quick reference guides; designed and created training supplements and training manuals; observed classrooms to ensure objectives were being met; instructor training; created training supplements for instructors and students; book selection and ordering; scheduled classes for all programs; student scheduling; attendance tracking; input of all grades; transcript review; student retention; maintained integrity of electronic and paper student records; maintained A/V equipment; presented diplomas & degrees at graduation; HR process for hiring new instructors; designed advertisements for newspaper and brochures for admissions department; event planning; assisted with trade show and career fair coordination; assist Admissions Department with recruiting. Show less

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  Self employed

  Jan 2007 - Mar 2008

  Merchandiser

  Plan commercial displays, Place prices and descriptive signs, Change or rotate window displays, Develop ideas or plans for merchandise displays, Construct or assemble displays and Collaborate with others to obtain products; remove upcoming expiring product from shelf and replace with fresh product.Spouse was an Owner/Operator for a bread route.

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  Massage envy spa

  Mar 2008 - Jun 2015

  Business manager

  Overall management of clinic with over 60 employees and thousands of members; ensure employees are compliant with local/state requirements and laws as well as corporate policies; communicating with franchisee, regional developers and the corporate office; employee & client file compliance; ensure new hire training and annual training for the staff is current; keep current on changes in business policies and communicating those to the staff; continuously interview and hire new staff; train and retain new employees as well as retention of members; deliver effective training to new employees on industry related topics; understand learning style of new employee and teach using their learning style; ongoing training to further develop skills of staff; addressing and correcting employee issues with re-training; hiring/termination decisions; organize Continuing Education classes for licensed massage therapists; HR issues; payroll; customer service and soft skills; maintaining customer satisfaction; employee and/or customer problem resolution; maintaining a clean, comfortable and safe environment for employees and customers; maintaining the integrity and privacy of client medical charts; develop team sales goals (retail & new member) and ensure every team member is meeting or exceeding sales goals; managing retail portion of business (retail sales, receiving, inventory, ordering); maintain a calm demeanor and a positive attitude in a fast paced environment. Show less

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  Microchip id systems, inc.

  Sept 2015 - now

  • Sr. Manager of Pet Division & Strategic Partnerships

    Sept 2022 - now

  • Manager of Pet Registration Department

    Sept 2015 - Sept 2022