
Timeline
About me
Manager Business Development bei SEEPEX GmbH, let´s solve it!
Education

Berufskolleg essen mitte
2014 - 2015Business economics general business economics 1,9At the Berufskolleg Essen Mitte has been offered especially for state qualified technician an special course for business economics from 23.August.2014 to 30.January.2016.Following subjects has been trained:- general business economics- general pure economics- accounting / controlling- financial economy- Human resources- Management and leadership

Berufskolleg essen mitte
2004 - 2008State certified technician machine engineering - subject area: automotive technologies 1,7It has been done the regular advanced training to achieve the grade state-certified technician.The required project work in semester 7 has been selected to be a pro-longing of a car body.The selected car was a VW Passat Variant from 1996. The project work has been done theoretical (calculation & rough drawings) and pratical be prolonging and reinforcing the car.The project work has been graded with 1.0.

Johanniter-unfall-hilfe
1995 - 2002Zugführer katastrophenschutz sanitätshilfeActivities and Societies: Sanitätshelfer und Zugführer des Katastrophenschutzzuges (Fachrichtung Betreuung)

Autohaus paaßen gmbh
1994 - 1998Kfz-mechaniker mechaniker und reparaturtechniker/allgemein 2Ausbildung zum KFZ-Mechaniker
Experience

Autohaus lessingstraße
Feb 1998 - Aug 2001Kfz-mechaniker & serviceberater- Reparatur & Wartung von Autos- Fahrzeugumbauten - Unfallinstandsetzung- Fahrzeug Direktannahme- Bearbeitung von Reklamationen- Erstellung von Angeboten für Karosserieschäden, Wartungen, Umbauten (Tuning, Arbeitsumbauten & Design), Reparaturen, Motorschäden, Aufbereitungen- Fehleranalyse mit Fehlerspeicherauslesegeräten- Teilelogistik- Aufbau eines nationalen Teileversands an ehemalige MG-Roverhändler- Abrechnung mit Versicherungen- Wartung und Pflege der IT- & Telekommunikationsanlagen- pro aktive zielgruppengerichtete Promotionaktionen - Neu- & Gebrauchtwagenvertrieb- Fahrzeugauslieferungen Show less

Autohaus geca gmbh
Sept 2001 - Nov 2002Serviceberater- Fahrzeug Direktannahme- Bearbeitung von Reklamationen- Erstellung von Angeboten für Karosserieschäden, Wartungen, Umbauten (Tuning, Arbeitsumbauten & Design), Reparaturen, Motorschäden, Aufbereitungen- Fehleranalyse mit Fehlerspeicherauslesegeräten- Abrechnung mit Versicherungen- Wartung und Pflege der IT- & Telekommunikationsanlagen- Unterstützung Neu- & Gebrauchtwagenvertrieb

Autohaus krumey und gilles gmbh
Jan 2003 - Aug 2008Serviceconsultat- Special receipt of cars for repair & maintenance- Processing of claims, goodwill and warranty towards the automotive manufacturer- Creating & processing of quotes and orders for accident repairs, maintenance, modification (such as tuning, modification to make the car more suitable for working purposes & design), standard repairs, motorrepairs, cleaning and reconditioning.- Failureanalyses with a fault memory device- Spare parts logistic- Implementation of a national spare parts dispatch for ex MG-Rover dealers - Processing and billing of insurance topics with regards to cars- Maintenance & administration of IT & telecomunication systems- Support of new und used car sales- extra ordinary rendition of cars as a customer event (up to Range Rover)- target group related pro active promotions- occassionally selling of used cars Show less

Seepex
Sept 2008 - nowI lead a team of 5 persons directly und as a substitution of the area manager up to 24 Persons.Visit customers worldwide with regards to troubleshooting and service is also one of my objectives. So I´ve experience with europe countries, US, China, Malaysia, Japan, as well as Germany & Europe.In my position I´m responsible for:- Claim- & warrantyhandling, repairs internal and on customer site, upscalling and/or retrofitting of old machines.- Trainng for external customers, own staff, staff of subsidiaries and distributorsI have to ensure that - ISO 9001, 14001 & 45001 and Risk assements for our daily work are implemented and followed.- Federal water act (certificate responsible)- SCC Document 17My daily IT Business is- SAP, SAP Business Warehouse [BW] incl. Launchpad & BEx Browser, SAP C4C, MS Office 2016, OneNote, Evernote, Opentext KM LivelinkThis all will be done in German and english language. Show less
Manager Business Development Service
Jan 2024 - nowManager Customer Care
Sept 2008 - Aug 2024
Licenses & Certifications

Englisch oxford b1/b2
Kern sprachschulenJun 2011
Scc dok. 017
Simply learn gmbhMay 2019- View certificate

Lösungen verkaufen
LinkedinDec 2022 - View certificate

Product management first steps
LinkedinJan 2023 - View certificate

Business visualisierung – agil und kreativ
LinkedinFeb 2023 - View certificate

Sprechen wie ein profi
LinkedinFeb 2023 - View certificate

Product management: building a product roadmap
LinkedinFeb 2023 - View certificate

Hybride meetings erfolgreich gestalten
LinkedinDec 2022 - View certificate

Projektverwaltung mit microsoft 365
LinkedinDec 2022 - View certificate

Kundenfokus und kundenorientierung als führungsaufgabe
LinkedinDec 2022
Volunteer Experience
stellv. Vorsitzender "Förderverein Familienzentrum St. Peter e.V."
Issued by Förderverein Familienzentrum St. Peter Oberhausen Alstaden on Aug 2010
Associated with Christian Gröber
Languages
- deDeutsch
- enEnglisch
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