Toluwanimi Owofadeju

Experience

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  RareEdge media

  May 2019 - Jun 2019

  Intern
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  Rare Edge Media

  Sept 2020 - Dec 2020

  Volunteer
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  International MUN

  Sept 2020 - Sept 2020

  Official Campus Ambassador
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  Rare Edge Media

  Jun 2021 - Sept 2022

  Freelance Translator

  ● Conducted analysis of audio files and proficiently transcribed Yoruba-to-English language, facilitating the post-production subtitling process● Listened to and transcribed audio recordings accurately, ensuring adherence to specified guidelines● Verified and corrected transcriptions for grammatical accuracy, clarity, and consistency● Collaborated effectively with team members, editors, or clients to address any transcription-related queries or revisions● Managed tight deadlines and prioritized transcription tasks accordingly to meet project requirements Show less

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  UNITED BANK FOR AFRICA

  Sept 2022 - Dec 2022

  Graduate Management Trainee
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  UBA Group

  Jan 2023 - now

  Relationship Officer

  ● Processing and disbursing short term loans monthly for requesting customers, monitored and followed up for effective pay back within stipulated period.● Maintaining relationships with individual and corporate customers daily, answering all enquiries and banking requests.● Facilitating the account opening process by assisting customers in completing necessary forms and gathering required documentation● Providing personalized customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction● Assisting customers in understanding different banking products and services, helping them make informed decisions● Handling customer complaints and concerns in a professional and timely manner, escalating complex issues when necessary● Stayed updated on industry trends, product knowledge, and regulatory changes to provide accurate and up-to-date information to customers Show less