Experience

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  Fresh ideas, llc

  Oct 2016 - Mar 2017

  Server

  • Helped students by assessing any dietary needs according to their food restrictions • Enforced hygienic standards at the food cafeteria by cleaning regularly • Interacted with students and took food suggestions for quality answers

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  Missouri southern state university

  Jan 2018 - May 2018

  • Responsible for updating and maintaining accurate student data on Oracle systems• Managed about 100 prospective students per day by clarifying doubts about majors• Efficiently managed mailing systems in Admissions • Directed around 100 calls per day to respective departments • Effectively communicated and collaborated with team members to successfully raise over $10,000• Assisted MSSU with fundraising for need-based scholarships and grants • Managed to budget scholarships and allocated funds for various departments

  • Admissions Assistant

    Feb 2018 - May 2018

  • Phonathon Caller

    Jan 2018 - Feb 2018
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  Arla foods

  Jun 2019 - Jul 2019

  Supply chain analyst

  • Reduced supply chain lead time by 15% through data analysis using Excel, SQL, and Pandas, identifying bottlenecks and optimizing process efficiency.• Improved operational decision-making by leveraging SAP and Oracle for data extraction, forecasting, and optimizing supply chain processes.• Created dynamic dashboards in Tableau, providing real-time insights into lead time performance and operational bottlenecks, enhancing team-wide data-driven decisions.• Spearheaded the transition of 80% of department documentation to cloud storage using Salesforce, increasing accessibility and contributing to sustainability initiatives.• Proposed risk mitigation strategies using Lean Six Sigma methodologies, leading to a 10% improvement in team performance and process optimization Show less

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  Rb

  Jan 2020 - Dec 2020

  Supply chain analyst

  • Analyzed On-Shelf Customer Availability (OSCA) data for 11,000+ Walmart stores, identifying bottlenecks and improving stock levels using Python and SQL, resulting in a 5% increase in product availability in pilot stores.• Developed real-time dashboards using Tableau and Power BI, reducing decision-making time by 20% and enhancing inventory management for senior leadership.• Automated inventory tracking and reporting processes with Python (Pandas) and APIs, reducing manual efforts by 40% and improving reporting accuracy by 25%.• Assisted in implementing RFID technology, boosting inventory visibility by 15% and reducing stock-out instances by 10% across the supply chain.• Conducted risk assessments for third-party service providers, leading to a 30% improvement in service consistency across 10 Walmart locations and contributing to a 5% projected revenue increase in select stores. Show less

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  E*trade

  Feb 2021 - Jan 2023

  Analyst, control and fraud operations

  • Analyze customer accounts and information to identify fraud, risk, or account abuse• Partnered with Customer Service, Investigations, and customers to remediate theft issues, achieving a 30% reduction inidentity theft cases.• Streamlined operational processes, increasing department efficiency by 25% which resulted in faster response time and improved service quality• Trained 50+ new hires/employees and organized engagement programs globally

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  Morgan stanley

  Feb 2021 - Jul 2023

  • Analyzed transaction data using machine learning (Python, R, SQL), reducing fraudulent activities by 35% and improving card security, while delivering $500K in annual savings through interchange and network cost optimization using Tableau.• Collaborated with internal teams and external vendors to resolve system issues, reducing operational bottlenecks by 25%, and integrated fraud management solutions with IT, leading to a 25% reduction in account breaches.• Automated card closure processes with Python and SQL, enhancing efficiency by 50%, while also utilizing Pandas and EDA techniques to improve fraud prevention accuracy by 40% and response times.• Led strategic risk management initiatives using machine learning and neural networks, improving fraud detection accuracy by 15%, and identified $1M in savings and growth opportunities through A/B testing and Apache Spark.• Communicated key risk insights and payment impacts to stakeholders using PowerPoint and Excel, supporting initiatives that saved over $1.2M, while managing multiple projects and improving team efficiency by 15% through standardized documentation. Show less • Reduced fraudulent activity by 30% across ACH, wire transfers, check fraud, and ACAT transactions using Actimize, SQL, and Python for data analysis and fraud detection, while performing risk and control assessments to ensure regulatory compliance.• Collaborated with stakeholders to improve control design effectiveness, leading to a 25% increase in operational efficiency, and successfully managed sanctions compliance initiatives across multiple projects using Actimize.• Conducted organization-wide risk assessments using Exploratory Data Analysis (EDA) techniques, identifying data gaps and reducing risk exposure by 20% through calibrated remediation plans.• Created and presented data-driven risk reports and dashboards using Tableau and Power BI, helping senior management improve risk control effectiveness by 15% and reducing overall risk by 10% within 12 months.• Trained over 50 global employees on fraud detection systems and risk mitigation strategies, using Lean Six Sigma principles to enhance productivity and increase compliance effectiveness by 30%. Show less

  • Fraud Strategy Manager

    Jan 2023 - Jul 2023

  • Senior Risk Analyst

    Feb 2021 - Jan 2023
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  Plushyhost.com

  Aug 2023 - Jul 2024

  Data analyst

  • Optimized fragmented software systems (CRM, project management, marketing analytics), streamlining processes and freeing up 10% of employee time for business growth.• Unified CRM and marketing analytics, improving campaign strategies and ROI by filtering out low-value leads and attracting higher-value clients. • Conducted performance evaluations of 2023 paid search campaigns using Google AdWords, resulting in a 40% increase in ROI and a 15% boost in conversion rates for 2024 campaigns. • Improved click-through rate (CTR) by 27% and Quality Scores by 25% through A/B testing and automated bidding strategies, while automating project management tasks using internal tools and Monday.com, increasing productivity by reducing manual task time by 10% and improving employee satisfaction. Show less

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  Walmart

  Jan 2025 - now

  Manager, operations