Paulette Small

Experience

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  Life of Jamacica Limited

  Jan 2001 - Dec 2005

  Mortgage Officer

  1. Interview prospective clients and carry out risk analysis/assessment2. Prepare submission of mortgage files for Mortgage Committee’s approval3. Maintenance, reconciliation and updating of mortgage system and management of delinquency4. Organized and managed Third Party company portfolios on behalf of Sagicor5. Supervise and monitored workflow in the department; conduct performance appraisals for staff6. Assist in market comparison research and analysis

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  Sagicor Life Jamaica Limited

  Jan 2006 - Mar 2010

  Actg. Mortgage Manager and Assistant Manager - Investment and Mortgage Services Department

  Manage the overall operations of department; participate in the setting of targets and strategy for the department in-line with strategic initiatives of the Investment Division; conduct and review appraisals across the (3) units in the department: Origination, Collections, Operations and Securities Units.1. Interview and assess the credit risk of prospective mortgage clients; Commercial/Corporate and Residential.2. Supervision and tracking of loan processing activities: preparation and submission of mortgage documents for approval by the Mortgage and Investment Committee’s 3. Liaised with developers, attorneys and other external agencies to ensure completion of mortgage4. Responded to complex customer inquiries5. Manage third party mortgage portfolios - collections, payments and reporting of results and outcomes. 6. Reconciliation of sub-ledger totals to the general ledger accounting totals and managed delinquent loan portfolio to ensure liquidation/reduction of debt7. Assist with the marketing of the Mortgage and Investment products; participate in the Industry Market Research and comparison and the compilation of brochure and information on productsACHIEVMENTS AND PROJECTS 1. Participated in major project that successfully converted to New Mortgage System and the further upgrading of the system to enable greater efficiency and compatible with the functional needs of the users2. Established an efficient documentation system for the preservation and retrieval of mortgage guidelines, policies and resolutions passed by the Board of Directors and the Investment and Finance Committee 3. Process Improvement: Successfully created and organized systems and procedures to enhance the efficient preparation of spreadsheets using Microsoft applications to enable the timely access and retrieval of information for monthly reporting to the Senior Management and Board4. Participated in the creation of the Investment Services Department Credit and Procedural Manual. Show less

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  Sagicor Life Jamaica Limited

  Sept 2010 - Aug 2011

  Poject Coordinator and Consultant - Mortgage

  1. Successfully lead and coordinated a project on behalf of Sagicor Life Jamaica for the administration of the due diligence, pricing, sale and transfer of approximately $900 Million dollars of mortgages. 2.Reconciliation of the daily and monthly status on these loans up to final date of legal and administrative control: reporting and maintaining reports on interest yields and earning and principal and escrow position on the accounts.3. Reconciliation of the final accounts for the in respect of the final settlement and completion of the sale. Show less

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  Sagicor Life Jamaica Ltd., Treasury and Asset Management Division

  Jul 2011 - now

  Assistant Manager and Senior Investment Advisor- Funds Management & Mortgage Services

  1.Underwriting of mortgage loans: screen and assess clients’ credit worthiness for mortgage and offer investment advice and guidance to clients.2. Mortgage operations and administration.3. Identify corporate business opportunities, form alliances with related entities and develop and maintain relationships with these clients. 4.The marketing of Unit Trust Portfolios, other Investment Products, Mortgages and Pension plan 5. Business development activities: develop and perform activities such as power point presentations to groups, conducting meetings and one and one product presentations to various prospects and stakeholders. Train and guide different internal and external brokers and Financial Advisors on the company's investment products and services with the aim of increasing the reach and attaining the overall investment targets. Conduct promotional activities aimed at generating leads and growing the investment and mortgage portfolio. Participate in the the updating of statistics and reports to enable the measurement of marketing initiatives against results/achievements. Show less

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  Sagicor Group Jamaica Limited

  Aug 2014 - now

  Yes

  Overall management of the Mortgage Department which includes: Loan Origination, Operations, Securities and Collections for a mortgage loan portfolio of over $2 billion. The portfolios managed include Sagicor Life Jamaica Ltd, Sagicor Life Cayman Ltd. and Third Party management for two external clients.