Nicușor - Adrian Mihăescu - Preoteasa

Experience

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  S.C. ROMSTAR TRADING Import - Export S.R.L.

  Nov 2008 - Nov 2009

  Merchandiser

  Analyzing sales information.Ordering goods.Helping with promotions and advertising campaigns.Producing sales projections.Maintaining customer relationships by visiting with store managers, department managers, and employees; answering their questions; responding to special requests; describing product features.Maintaining store shelves by observing displays of company products; removing damaged products; tidying store shelves; providing optimum display of products.

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  S.C. GRAPHTEC DESIGN S.R.L.

  Mar 2011 - Dec 2011

  Electronics engineer

  ▪ Working with colleagues to design new systems, circuits and devices or develop existingtechnology;▪ Testing theoretical designs;▪ Writing specifications and technical reports;▪ Following defined development processes;▪ Systematically improving the detailed design of a piece of electronic equipment;▪ Ensuring that a product will work with devices developed by others, can be made again reliably,and will perform consistently in specified operating environments;▪ Ensuring safety regulations are met;▪ Project planning and preparing budgets;▪ Supervising technicians, craftspeople and other colleagues;▪ Keeping up to date with developments in technologies and regulations. Show less

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  UPC ROMANIA

  Dec 2012 - Jul 2013

  Telecommunications engineering technician

  ▪ Designing, building and testing telecommunications components and equipment;▪ Testing and repairing faults in public and private switching exchanges;▪ Laying, connecting and testing underground and underfloor cabling;▪ Operating with ticketing system for first resolution response, keeping a strong KPI performancelevel;▪ Setting up modems and home routers;▪ Setting up phones and fax machines;▪ Participating in weekly and monthly meetings for improving and increasing overall efficiency. Show less

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  Euro Games Technology Romania

  Jul 2013 - Aug 2016

  ▪ Placing orders for equipment based on client requests;▪ Applying periodic authorization for gambling machines based on client account receivables;▪ Authorizing invoices and shipments of equipment ensuring timely delivery and safe harbor;▪ Implementing new ideas and methods and continue to seek ways of both improving contribution tothe company goals and enhancing the reputation of the company;▪ Managing a good relationship with the service department;▪ Maintaining a good and trustful customer relationship by generating custom reports which builds upto a better understanding on client needs. Show less ▪ Installing and configuring computer systems using different build technologies and SAS protocol formanagement and surveillance;▪ Knowledge of Networking (such as TCP/IP switches and routers);▪ Knowledge of installation, troubleshooting and configuration of PCs and specialized software;▪ Configuration and testing of any new hardware and software, responsible for networking,installation and maintenance services;▪ Working with custom based servers & applications within a mixed OS environment;▪ Supporting users and network administrators over the telephone;▪ Assistance with training of staff and compiling procedural documentation;▪ Deployment and troubleshooting of casino's slot equipment;▪ Traveling to client sites in order to perform installation and handling & prioritizing problems. Show less

  • Technical Coordinator

    Sept 2014 - Aug 2016

  • Electronics engineering technician

    Jul 2013 - Sept 2014
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  Stanleybet Romania

  Aug 2016 - Oct 2017

  Network Administrator

  ▪ Administering routers, switches, software deployment, smartphones, printers, desktop computers,laptops, etc;▪ Setup and maintain LAN connectivity and wireless networks on different infrastructures;▪ Troubleshooting IT problems and implementing solutions for a faster and more efficient workingenvironment;▪ Dealing with all levels network incidents;▪ Service for the proper functioning of the hardware and software compounds of the IT Department;▪ Providing technical support for a wide range of internal & external applications;▪ Installation and configuration of Windows XP, 7, 8, 10;▪ Installing and updating specific software products;▪ Installing office equipment necessary for current activities. Show less

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  Wipro Limited

  Oct 2017 - Sept 2019

  Office 365 support engineer

  Address specific queries by providing assistance for Microsoft Office 365 Enterprise customers, viatelephone or email, with regards to finding technical solutions;▪ Providing advanced troubleshooting for all the issues from the online portal, including theadministrator interface; creating users, mailboxes, DGs, rooms, contacts, online archives, assigninguser's permissions to access these resources, mail flow issues, SPAM, blacklisting, AD sync,SharePoint online, OneDrive for Business, Skype for Business, Teams;▪ Mailbox migrations to Office 365 - through .PST files in Outlook, Imports, Cutover, Staged, Hybridmove requests;▪ Installation of Office 365 ProPlus suite on standalone workstations (Windows 7/8/8.1/Mac OS X)and terminal servers, using both Click-2-Run and the Office Deployment tool;▪ Connectivity with cloud mailboxes and advanced troubleshooting for Outlook;▪ Recovering deleted items for Exchange Online users;▪ Compliance management (eDiscovery, audit logs, data loss prevention, retention policies,journaling);▪ Collaborate on cross-team and cross-product technical issues by working with resources fromother groups as needed to resolve customer issues. Collaborate with Microsoft Romania TechnicalLeads and Escalation Resources when appropriate;▪ Use trace analysis or debugging skills to analyze problems and develop solutions to meetcustomer needs;▪ PowerShell assistance (i.e. connecting to exchange online, various lines of commands tomanage/edit/gather information about mailboxes and users, performing mailbox moves, resolvingprovisioning issues);▪ Exchange supporting infrastructure - DNS, mail routing and protocol support.▪ Part of the Premier team since 06.2018 - delivering support assistance for the top customers Show less

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  Microsoft

  Sept 2019 - Feb 2022

  • Supporting advisory and reactive incidents for all products related technologies: Power BI Desktop, Power BI Web Service, Power BI Mobile App, Power BI Premium, Power BI Embedded, Power BI Gateway, etc.;• Bringing escalated customer cases to resolution through advanced problem solving and collaboration;• Improving skills and knowledge across product families and business processes;• Addressing product bugs, providing accurate descriptions, and collaborating with appropriate stakeholders and engineering team members on fixes;• Applying a unified approach to solving the customer’s problems by leveraging internal groups through collaboration/swarming;• Good understanding of Office 365 Administration portal, Azure Portal, Gateway;• External staff employee. Show less

  • Power BI Support Escalation Engineer

    Oct 2021 - Feb 2022

  • Power BI Support Engineer

    Nov 2020 - Oct 2021

  • Power BI Support Engineer

    Sept 2019 - Nov 2020
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  ING Hubs Romania

  Mar 2022 - now

  DevOps Engineer

  Dynamic and results-oriented Power BI DevOps Engineer with a proven track record in integrating Power BI into the DevOps lifecycle. Skilled in designing and implementing robust CI/CD pipelines for Power BI reports, managing version control, automating deployment processes, and ensuring security and compliance.Key Competencies:Power BI Expertise: Proficient in leveraging Power BI capabilities to extract meaningful insights. DevOps Integration: Demonstrated experience in integrating Power BI into DevOps practices. Automation Skills: Scripting and automation skills for optimizing deployment processes and enhancing operational efficiency.Version Control Management: Ability to manage version control for Power BI Report Server and Power BI desktop, ensuring traceability and reliability.Collaboration: Effective collaboration with development and operations teams to streamline workflows and improve overall project delivery.Security and Compliance: Expertise in implementing security measures and ensuring compliance standards in Power BI deployments.Technical Skills:Power BIDevOps PracticesAutomation ScriptingVersion Control (e.g., Git)Security and Compliance Show less