Summer Proctor, MBA

Experience

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  Maryville High School

  Jan 2015 - Jan 2016

  Band Camp Staff

  As a staff member for the band's camp, I assist the directors with teaching skills needed. I teach sectionals, marching fundamentals, and I also chaperone the students during the second week of camp when away from the school.

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  Newk's Eatery

  Sept 2015 - Nov 2016

  Trainer

  As a trainer, I help insure the restaurant runs smoothly. I am responsible for all positions in the restaurant, and can help on any station; this includes working the food lines, the prep area, the dining room, and the registers. I also train new employees on the procedures of the restaurant.

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  AAA Cooper Transportation

  Nov 2016 - Aug 2019

  Operations Clerk

  As a clerk, I am responsible for helping with the operations at night including answering phones, scanning, billing, money reports, and dispatching the trucks for line haul routes.

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  KMH Fleet

  Feb 2018 - May 2019

  Service and Billing Coordinator

  In billing, I am responsible for processing the technicians' time cards and work orders. After work orders are completed, I input the information into the Advantage billing system, create customer invoices, and assist in collecting payment for the invoices. I also help take service calls for customers, dispatch technicians to work sites, quote repairs, and complete payroll.

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  Toyota Material Handling MidSouth

  May 2019 - Apr 2022

  • Maintain service and parts department operations alongside the Senior Director of Operations.• Create data reporting and dashboards to analyze trends, pinpoint discrepancies within departments, and improve operations.• Develop and implement SOPs and documentation to positively affect business.• Sales coordination, including vendor purchase order management, invoicing (up to $2m), credit requests, eCommerce, and lease document processing for a team of 13 sales professionals and executives.• Implement new sales processes and documentation to reduce the backend lead time for a sale by 50%.• Manage the service van fleet (~45 units/technicians), vehicle registrations, and GPS program.• Lead a team of 2-3 service administration professionals.• Provide all administrative functions for the battery division, AMP Forklift Batteries (4 technicians).• Provide Excel support as necessary.• Assist with all department processes as necessary with the discretion of key executive team members. Show less

  • Corporate Administration Manager

    Aug 2020 - Apr 2022

  • Service Administration Manager

    Feb 2020 - Aug 2020

  • Service Coordinator

    May 2019 - Feb 2020
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  Dollar General

  Apr 2022 - Jul 2023

  IT Invoicing Specialist

  • Serve as a liaison between Finance and IT for department Financial Analytics.• Provide direct, full financial support for key financial deliverables including PO Creation, Invoicing, Capital Release Requests, Accrual Submissions, Reforecasting, Budget Management, and Financial Analytics for 8+ Directors and Senior Directors.• Serve all of the IT Department leadership with financial and ad hoc reporting requests.• Assist the Vendor Management Services (VMS) team with data cleansing and maintenance of contingent worker database including vendor name reconciliations, contract rate cards, and tax compliance data.• Participate in strategic IT department and company initiatives including savings and future cost avoidance identifications with DG Save2Serve.• Create SOPs and lead quarterly review meetings with IT Financial Analytics (ITFA) team to assess accuracy and process improvements.• Facilitate advanced Excel topic Lunch & Learns.• Communicate regularly with vendors to address concerns and questions in a timely manner. Show less

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  AMF AVIATION LLC

  Jul 2023 - now

  Inventory and Analyst Manager