Connie Hoang

Experience

• 

  Vee's Artistic Nails

  Jun 2006 - Jan 2011

  Receptionist

  •Provided customer service by greeting customers, addressing questions, and translating between Cantonese Chinese and Spanish•Scheduled appointments, managed inventory, and restocked supplies to aid the flow of services•Maintained good customer relationships by understanding the needs and wants of customers

• 

  Free Library of Philadelphia

  Oct 2007 - Jun 2008

  Teen Leadership Assistant, Greater Olney Branch

  •Assisted children and teenagers with homework and projects•Facilitated afterschool programs at the local branch•Formulated, planned, directed, and executed two successful programs for children and teenagers•Coordinated the annual summit for teenagers at the Central Library

• 

  University of the Sciences in Philadelphia

  Sept 2011 - Dec 2012

  Social Media Analyst, Department of Marketing

  •Measured brand awareness of the University by consolidating information from various media channels including Facebook Insights and Google Analytics•Analyzed and reported on social media activity and audience engagement for brand awareness on a monthly basis for the marketing team•Developed advertisement copy and launch campaigns on Google AdWords, Microsoft adCenter, and Facebook

• 

  Tarheel Trading Company llc

  Nov 2011 - Nov 2011

  Data Management Intern
• 

  Aeropostale

  Nov 2011 - Jan 2012

  Sales Associate/ Cashier
• 

  Publicis Touchpoint Solutions

  Jan 2013 - Jan 2015

  Inside Pharmaceutical Sales Representative (Contract with Merck)
• 

  Cotiviti

  Jan 2015 - now

  • Senior Manager of Implementation Services

    Jan 2025 - now

  • Senior Implementation Analyst

    Jul 2021 - Jan 2025

  • Implementation Services Analyst

    Mar 2020 - Jul 2021

  • Auditor I

    Jun 2016 - Mar 2020

  • Junior Auditor

    Jan 2015 - Jun 2016