Experience

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  Kantor notaris arief juniar h., s.h.

  Oct 2015 - Dec 2017

  Administration staff

  ● Efficiently managed the administrative workflow of the notary office, including handling incoming and outgoing correspondence, organizing files, and maintaining electronic and physical document archives.● Coordinated and scheduled appointments for clients, ensuring optimal utilization of the notary's time and timely completion of legal document signings and consultations.● Assisted clients with document preparation and completion, verifying accuracy and completeness to facilitate smooth processing and execution of legal paperwork.● Liaised with legal professionals, clients, and external agencies to gather necessary documentation, resolve inquiries, and facilitate communication regarding legal matters and appointments.● Maintained and updated the office calendar and scheduling system, promptly notifying staff and clients of any changes or updates to appointment times and availability.● Managed billing and invoicing processes, accurately recording fees for services rendered, preparing invoices, and following up on outstanding payments to ensure timely receipt of funds.● Supported the notary public in preparing legal documents, drafting correspondence, and conducting research as needed to assist in the preparation and execution of legal transactions.● Upheld confidentiality and compliance with legal and regulatory requirements in handling sensitive client information and maintaining confidentiality of legal documents and proceedings. Show less

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  Sociolla

  Mar 2021 - Oct 2022

  ● Proficiently managed cash transactions, accurately processing payments and providing change to customers in a fast-paced retail environment.● Demonstrated exceptional customer service skills by addressing inquiries, resolving issues, and ensuring a positive shopping experience for customers.● Efficiently operated point-of-sale (POS) systems and maintained cash registers, ensuring their proper functionality and adherence to company policies.● Collaborated with the sales team to promote special offers, product launches, and upsell relevant skincare and makeup products to enhance customer satisfaction and increase sales revenue.● Maintained cleanliness and organization of the cashier area, including stocking merchandise, arranging displays, and replenishing supplies as needed.● Handled returns and exchanges following company procedures, striving to uphold customer satisfaction while adhering to return policies and inventory management guidelines.● Assisted in inventory management tasks, including receiving shipments, verifying merchandise, and updating inventory records to support accurate stock levels and minimize discrepancies. Show less ● Provided personalized skincare and makeup consultations to customers, assessing their needs and recommending suitable products based on skin type, concerns, and preferences.● Demonstrated in-depth product knowledge of various skincare and makeup brands carried by Sociolla Retail Indonesia, including ingredients, benefits, and usage instructions, to assist customers in making informed purchasing decisions.● Conducted product demonstrations and tutorials to showcase application techniques and highlight key features of skincare and makeup products, enhancing the customer's understanding and confidence in their purchase.● Actively engaged with customers to build rapport, establish long-term relationships, and foster brand loyalty through exceptional customer service and product expertise.● Stayed updated on industry trends, new product launches, and promotions within the skincare and makeup industry to provide customers with the latest information and recommendations.● Collaborated with the sales team to achieve sales targets and objectives, effectively cross-selling and upselling complementary skincare and makeup products to maximize revenue.● Assisted in maintaining visual merchandising standards, including product displays, signage, and promotional materials, to create an attractive and inviting shopping environment.● Participated in ongoing training sessions and workshops to enhance product knowledge, sales techniques, and customer service skills, contributing to professional growth and development within the beauty retail sector. Show less

  • Cashier

    Mar 2022 - Oct 2022

  • Beauty Advisor

    Mar 2021 - Feb 2022
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  Smbm indonesia corpora

  Nov 2022 - Feb 2025

  Shopkeeper

  ● Managed day-to-day operations of the retail store, ensuring a welcoming atmosphere for customers and maintaining high standards of customer service.● Handled inventory management, including receiving, stocking, and organizing K-pop albums and merchandise to optimize shelf space and enhance visual appeal.● Provided product knowledge and recommendations to customers, facilitating informed purchasing decisions and fostering customer satisfaction.● Implemented effective merchandising strategies to showcase new releases, promotions, and best-selling items, driving sales and maximizing revenue.● Conducted regular stock checks and audits to monitor inventory levels, identify slow-moving items, and prevent stockouts, ensuring consistent availability of popular products.● Utilized point-of-sale (POS) systems to process transactions accurately and efficiently, handling cash, credit, and electronic payments while adhering to company policies and procedures.● Assisted in the planning and execution of promotional events and sales campaigns, contributing to increased foot traffic, brand awareness, and customer engagement within the store. Show less

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  Omnicom media group

  Feb 2025 - now

  Admin e-commerce