Experience

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  Denver health

  Mar 2005 - Jul 2014

  Program manager
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  Scl health

  Jul 2014 - now

  I am responsible for the direct supervision, growth, and support of a team of 15 project managers. I also contribute to the development and execution of the EPMO's strategic goals and objectives. I promote a culture of high performance and continuous improvement that values learning and a commitment to quality. I participate in and support the enterprise project management governance, project management team leadership, project forecasting and resourcing as well as project tracking, monitoring and prioritization. I promote industry best practices of program and project management methodologies. I develop strong relationships, utilize negotiation and conflict resolution skills with a demonstrated ability to impact and influence project outcomes. I have communication skills that enable me to communicate with all level effectively and most of all I strive to provide excellent customer service. Show less I am responsible for the planning and facilitation of revenue cycle initiatives including critical projects, system wide implementations, operational process assessment and improvement initiatives. My role serves as a significant change agent and facilitates change processes through a structured project management methodology to ensure projects meet scope, timing and financial objectives. In addition to managing key complex and critical projects i am responsible for managing 3+ Process Improvement Specialists. In my role I have demonstrated advanced project management and people management. I am responsible for complex projects critical to the growth and optimization of the Revenue Cycle. I have a high level of organizational and leadership skills to effectively prioritize and advance projects as well as provide the necessary direction and guidance to direct reports and collaborate with the leadership team to drive/implement change. I am able to communicate and work collaboratively across all functions within the organization as well use high level tactics to further promote a solution, strategy, and demonstrate an approach with an informed power of persuasion to speak with all levels of leadership. Show less Provides leadership and direction for the performance improvement program. Directs and coordinates performance improvement initiatives across the organization to create a culture of continuous improvement. Acts as an internal consultant for all levels of the organization with skills in facilitation, coaching, change management and process improvement. Leads improvement methodologies for process improvement to include strategic planning and coordination of the program, team and project management, and reporting to senior leadership with measurable outcomes. Service line includes: Emergency Department, Registration Revenue Cycle and Community Health Services.Successes include co-facilitating NICU Breast Milk Process, Service Excellence workflows, Mobile Patient Registration workflows, Emergency Department workflows, Community Health workflows, Comprehensive Cancer Center Workflows, and Residency training workflows. I am very diverse in my approaches and can adapt quickly to help meet the needs of the teams I work with. Most of all, I love what I do. Show less

  • Director

    Oct 2020 - now

  • Operations Manager, Enterprise Program Management Office

    Dec 2015 - Oct 2020

  • Manager, Project Management/Process Improvement

    Jul 2015 - Dec 2015

  • Performance Improvement Specialist/Project Manager

    Jul 2014 - Jul 2015
• 

  Intermountain health

  Apr 2022 - now

  Director enterprise project management office