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Colleen Grogan

Colleen grogan

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location of Colleen GroganEvergreen Park, Illinois, United States
Phone number of Colleen Grogan+91 xxxx xxxxx
Followers of Colleen Grogan98 followers

  • Timeline

    Jun 2015 - Aug 2018

    Senior Sales Associate

    7-Eleven
    Current Company
    Nov 2018 - now

    Contact Center Manager

    Wintrust Financial Corporation

  • About me

    Contact Center Manager at Wintrust Financial Corporation

  • Education

    • Evergreen park community high school

      2009 - 2013
      Ged

  • Experience

    • 7-eleven

      Jun 2015 - Aug 2018
      Senior sales associate

      Provide excellent customer service, cash handling, assisted with order shipments, processed lottery transactions

    • Wintrust financial corporation

      Nov 2018 - now

      Assisting customer with online banking, general account maintenance, and provide excellent customer service Processed transactions, provided excellent customer service, opened accounts, and worked with IRA accounts for The Community Bank of Willowbrook As a teller I processed transactions, provided excellent customer service, prepared cash shipments, and actively watched out for fraudulent transactions for Beverly Bank & Trust

      • Contact Center Manager

        Nov 2023 - now

      • Customer Contact Center Team Lead

        Jul 2022 - Nov 2023

      • Digital Support Specialist

        Mar 2021 - Jul 2022

      • Universal Banker

        Feb 2020 - Mar 2021

      • Bank Teller

        Nov 2018 - Feb 2020

  • Licenses & Certifications