Alexander Gurenko

Experience

• 

  Boston Consulting Group (BCG)

  Feb 2007 - Jan 2015

  IT Department management, including people management, in CIS (Moscow and Kyiv offices)IT budget planningVendor contract negotiationBringing IT service level up to corporate standardsPlanning, management and implementation of vendor switch on an office scale (fixed line, ISP, cellular carrier, printing)Planning, support and implementation of office expansionInternal policies and processes creation and implementation on an office scale level (SLA, cellular carrier policies, mobile device policy, etc.)System-wide (CIS) mobile device migration project (BlackBerry to iOS)MDM device management experience (Air Watch)Windows XP, Windows 7 support, including MS Office 2007Local, remote and on-site support in various location across Russia, Ukraine and KazakhstanBasic support and management of Windows Server family (2003/2008/2012) with Domain Controller, DNS, DHCP, File and print server roles.Microsoft Exchange 2007 support and basic troubleshootingCisco VPN client supportRSA two-step authorization troubleshooting and support experience including software and hardware tokensLaptop preparation using network imaging process using SCCM imagesBasic configuration and support of Cisco network equipment including switches (Catalyst series), Wi-Fi (AiroNet) and more.Basic support and client configuration for Siemens PBX (HiPath 4000) using OptiPoint and OpenStage desk phonesRicoh and Konica Minolta printers supportWorked closely with various vendors in order to troubleshoot sophisticated issues (Printers and printing solutions, Cellular Carriers)Bills analysis and expenses optimizationBlackBerry device support, including Enterprise Activation, basic repair and troubleshootingParticipation in pilot project for MDT to SCCM network imaging processCreation, update and support for KB articles for 1st support levelParticipation and implementation of global projects and initiatives Weniger anzeigen Planning, support and implementation of office relocationWindows XP, Windows 7 support, including MS Office 2003/2007Local, remote and on-site support in various location across UAE (Dubai, Abu-Dhabi)Basic support and management of Windows Server family (2003) with Domain Controller, DNS, DHCP, File and print server roles.Microsoft Exchange 2003/2007 support and basic troubleshootingCisco VPN client supportRSA two-step authorization troubleshooting and support experience including software and hardware tokensLaptop preparation using network imaging process using MDT imagesBasic configuration and support of Cisco network equipment including switches (Catalyst series), Wi-Fi (AiroNet) and more.Basic support and client configuration for Siemens PBX (HiPath 4000) using OptiPoint and OpenStage desk phonesRicoh printers supportWorked closely with various vendors in order to troubleshoot sophisticated issues (Printers and printing solutions, Cellular Carriers)Bills analysis and expenses optimizationMember of European Blackberry Enterprise Server administration teamLead group within BES administration that was responsible for BES 4 to BES 5 migration on a global levelBlackBerry device support, including Enterprise Activation, basic repair and troubleshootingParticipation in office-wide pilot project for Manage Soft to MDT network imaging processParticipation in office-wide pilot project for HDD to SSD migrationParticipation in office-wide pilot project for MS Office 2003 to MS Office 2007 migrationParticipation in office-wide pilot project for Windows XP to Windows 7 migrationCreation, update and support for KB articles for 1st support levelParticipation and implementation of global projects and initiatives Weniger anzeigen Support and implementation of office relocationWindows XP support, including MS Office 2003Local and remote support in various location across MoscowBasic support and management of Windows Server family (2003) with Domain Controller, DNS, DHCP, File and print server roles.Microsoft Exchange 2003 support and basic troubleshootingCisco VPN client and server supportRSA two-step authorization troubleshooting and support experience including hardware tokensLaptop preparation using local Symantec ghost imagesBasic configuration and support of Cisco network equipment including switches (Catalyst series), Wi-Fi (AiroNet) and more.Ricoh printers supportBills analysis and expenses optimizationMember of European Blackberry Enterprise Server administration teamBlackBerry device support, including Enterprise Activation and troubleshootingParticipation in office-wide pilot project for Manage Soft to MDT network imaging processParticipation and implementation of global projects and initiatives Weniger anzeigen

  • Technical Coordinator in CIS

    Jan 2011 - Jan 2015

  • IT Specialist

    Jan 2009 - Apr 2011

  • Junior IT Specialist

    Feb 2007 - Sept 2009
• 

  Red Hat

  Jan 2016 - Jan 2022

  I'm a senoir quality engineer at Red Hat working on OpenShift Telco IPI deployments. Building automation for Red Hat OpenShift with Jenkins and writing automation tests with shell, python and ansible. I'm specializing in integration testing of the complete environment including 3rd party vendors. I'm a senoir quality engineer at Red Hat working on EDGE Computing project. Building automation for Red Hat OpenStack with Jenkins using Infrared framework. Writing automation tests with shell, python and ansible. Contributing to associated upstream and downstream projects. Quality Engineer working with Red Hat OpenStack Platform Director as a part of Deployment Framework. Working daily with Red Hat Enterprise Linux and testing openstack tripleo-related features.Writing CI automation with JJB, Groovy, Ansible, Python and shell script.Participating in development and improvement of InfraRed project.

  • Senior Software Quality Engineer

    Aug 2019 - Jan 2022

  • Senior Quality Engineer

    Jan 2018 - Jul 2019

  • Quality Engineer

    Jan 2016 - Jan 2018