
Austin Cisneros
Aviation Electronics Technician (E-6)

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About me
Product Marketing Manager | Driving Growth through Strategic Storytelling
Education

Texas Culinary Academy
-Associates of Applied Sciences degree Culinary Arts and Related Services AActivities and Societies: Wine Club • Certification in Culinary Arts by Le Cordon Bleu

Texas Culinay Academy
2005 - 2006Associate of Arts and Sciences - AAS Culinary Arts/Chef Training
New Horizons Computer Learning Centers - Austin
2019 - 2019Certifications MTA Network and CompTIA Security+Activities and Societies: ISSA, ISC2, ISACA, OWASP, HIMSS, WISP SITA - Associate ProgramThe Security IT Associate (SITA) program will utilize security concepts, tools, and procedures to react to various security incidents regarding network, compliance, operational vulnerability, and access control identity management. Graduates will know how to provide IT assistance to people and organizations using computer software and equipment. They install, configure and upgrade security software, educate employees on computer security, monitor networks for… Show more SITA - Associate ProgramThe Security IT Associate (SITA) program will utilize security concepts, tools, and procedures to react to various security incidents regarding network, compliance, operational vulnerability, and access control identity management. Graduates will know how to provide IT assistance to people and organizations using computer software and equipment. They install, configure and upgrade security software, educate employees on computer security, monitor networks for security breaches, and ultimately develop plans to safeguard computer files against unauthorized modification, destruction or disclosure. In the event of a successful attack, IT security specialists must respond with the appropriate countermeasures. Show less

Austin Community College
-Business Administration and Management, General• Transfer courses completed under Business Administration degree plan
Experience

US Navy
Mar 1995 - Mar 2007Aviation Electronics Technician (E-6)As an Aviation Electronics Technician (E-6) in the US Navy, this individual has gained extensive experience in project management, quality assurance, and training coordination. Their expertise includes managing documentation, logbooks, inventory, and training records, as well as implementing changes to improve efficiency and job performance.Key Responsibilities:-Project Management: Coordinated projects, ensuring timely completion and effective resource allocation.-Quality Assurance: Served as a representative over training programs in multiple commands, ensuring adherence to standards.-Training Coordination: Managed training for various divisions, developing strong skills in different training styles and methods.-Leadership: Demonstrated leadership as a Certified Mentor through the US Navy Leadership Program.-Security: Maintained confidentiality and managed security concerns, holding a Secret Level security clearance for eight years.Technical Skills:-Aviation Electronics: Troubleshoot and repair complex electronic systems, including digital computers, fiber optics, and radar systems ¹.-Communication Systems: Knowledge of secure communication protocols and systems.-Electrical Systems: Understanding of electrical power generation and distribution.Soft Skills:-Collaboration: Proven ability to work effectively with others.-Adaptability: Demonstrated flexibility in dynamic environments.-Critical Thinking: Applied analytical skills to resolve complex problems.-Time Management: Efficiently managed multiple tasks and priorities. Show less

Food and Beverage Industry
Apr 2005 - Dec 2018Chef, Manager, Sommelier, Server, Bartender, Line Cook, Trainer, MentorTexas Culinary Academy - Le Cordon Bleu - VentanaThe Oasis - ChefSicolas - ChefHEB Plus RR4 Cafe Spoons - Sous ChefThe Melting Pot - ManagerVentana Del Soul - Executive ChefDouble Daves - ChefHorseshoe Bay Resort - Lantana bar and grill, Pool bar and Grill, Room Service - ManagerIII Forks - Sommelier/ServerHEB Bee Caves - ChefTrulucks - Sommelier/ServerThe Scarlet Rabbit - ChefHEB Georgetown - Beer & Wine Steward

DISYS
Apr 2013 - Dec 2013Contractor at Dell Technologies-Assigned to Health and Sciences team at Dell Federal-Created plans for customer outreach with sales and marketing management-Tracked demand generation outreach, analyzed results, and optimized campaign performance-Mentored and trained teams to drive customer advocacy

Dell Technologies
Dec 2013 - Jun 2018Enterprise Product Specialist/Account ManagerResults-driven Enterprise Product Specialist and Account Manager with 4+ years of experience driving sales growth, customer advocacy, and product expertise across various sectors, including medium business, large institutions, and federal government.Key Roles and Responsibilities:-Medium Business Public Account Manager: Managed territory, collaborated with specialists, and represented Dell's entire portfolio.-Large Institution Public and Education Enterprise Product Specialist: Served as subject matter expert for Dell enterprise solutions, collaborating with field resources and account teams.-Federal Enterprise Product Specialist: Supported Department of Defense teams, complied with federal contracts, and collaborated with channel partners.Key Achievements:-Consistently exceeded sales goals and maintained key performance indicators.-Mentored, trained, and drove teams to create and maintain customer advocacy.-Developed and executed customer outreach plans with channel partners.-Championed products, including VMWare, Data Protection, Isilon storage, and SonicWall solutions.Skills Demonstrated:-Sales and account management-Product expertise and championing-Territory management and collaboration-Customer advocacy and outreach-Marketing and campaign analysis-Team leadership and mentorship-Federal contract compliance Show less

Conducive Consulting
Jun 2018 - Feb 2019Splunk Business Development ManagerResults-driven Business Development Manager with 9 months of experience driving growth and expansion for Conducive Consulting's Splunk practice. Successfully developed and executed strategic plans to build brand awareness, foster partnerships, and drive customer engagement.Key Achievements:-Developed and executed brand development strategies for social media, email, and events-Built and grew company LinkedIn profile to 3,500 C-Level connections in just 6 months-Successfully managed channel partnerships and solutions complementary to Splunk deployments-Coordinated technical demos, product marketing campaigns, and events to drive customer outreach-Collaborated with Splunk marketing and sales teams to create targeted customer engagement plans-Worked with engineers to craft compelling stories from successful demos and consulting engagements-Managed licensing, pricing, and packaging strategiesSkills Demonstrated:-Strategic business development and planning-Brand development and marketing-Partnership and channel management-Communication and project management-Collaboration and teamwork-Adaptability and resilience-Critical thinking and problem-solving-Time management and organizationImpact:-Established Conducive Consulting as a credible player in the Splunk ecosystem-Built a strong network of C-Level connections to drive business growth-Developed effective marketing and sales strategies to engage customers and drive revenue growth Show less

ISSA Capitol of Texas Chapter
Dec 2018 - Jul 2019ISSA Board Member - Marketing DirectorThe Marketing Director is responsible for developing and implementing comprehensive internal and external marketing strategies, communications, and public relations activities for the Chapter. This role also involves supporting the Sponsorship Director during Chapter meetings in their absence.Key Responsibilities:-Marketing Strategy and Planning: Develop and implement internal and external marketing strategies, communications, and public relations activities.-Content Creation: Build and manage rich web and email content, as well as editorial calendars, to attract security professionals, content providers, and vendors.-Lead Generation: Grow new leads by converting visitors into members, speakers, and sponsors.-Meeting and Event Support: Attend Board and Chapter meetings, coordinate monthly meetings, and assist as necessary.-Branding and Promotion: Order ISSA logo products, create and order brochures and handouts, and support chapter presence at trade shows and conferences.-Social Media Management: Serve as a custodian for the chapter's Twitter account.Required Skills:-Tenacious work ethic-Professionalism-Collaboration-Accountability-Love of learning-Initiative-Resilience-Critical thinking-Time management Show less

The Mclendon Group
Aug 2019 - nowProduct Marketing ManagerProduct Marketing ManagerSummary:Results-driven Product Marketing Manager with 11+ years of experience supporting manufacturers at Dell Technologies. Proven track record of driving sales growth, analyzing sales data, and developing effective solutions.Key accomplishments:• Successfully launched new product lines resulting in increased portfolio and revenue• Co-Developed and executed go-to-market strategies for 8 manufacturers across all market verticals• Introduced new lines of business to Dell Technologies for Solution Validation• Collaborated with cross-functional teams in 7 different corporations supporting business strategies at Dell TechnologiesManufacturers Supported:• Legrand Data Center Solutions (Usystems Coldlogik, Approved Networks, Servertech, Raritan)• Legrand AV (C2G, Chief, DaLite, Vaddio, Middle Atlantic)• 3M Privacy Filters• Computer Security Locks• Dell Arms and Stands• Epson (Printers, Projectors and Scanners)• Gumdrop • GlowforgeEngagements:• 12 Quarterly Marketing events onsite across 4 Dell Technologies Campuses• 2 Team Meetings weekly• 24 Sales Rep meetings weekly• 20+ Sales Rep engagements Daily onsitePersonal Qualities:• Strategic Thinker• Effective Communicator• Data-Driven Decision Maker• Customer-Centric• Collaborative Leader• Adaptable and Agile• Creative Problem Solver• Technical Acumen Show less
Licenses & Certifications

CompTIA Security+
CompTIA- View certificate

Transitioning to Product Management
LinkedInDec 2023 
Sommelier Level 1
Court of Master Sommeliers, Americas
Flowmon Sales Consultant Certification (FSALC)
FlowmonJun 2022
Microsoft Technology Associate: Networking Fundamentals (MTA)
Microsoft
LoadMaster Partner Sales Accreditation
Progress KempMar 2023
Volunteer Experience
Mentor
Issued by Veterati on Aug 2018
Associated with Austin Cisneros
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